Appian Overview

Appian addresses the need for streamlined process orchestration and automation within businesses. As a leading platform, it integrates AI to enhance operational workflows, ensuring precision and efficiency. Businesses can design, automate, and optimize their processes, reducing manual efforts and minimizing errors. Appian's platform offers a comprehensive suite for process intelligence, allowing organizations to gain insights and make data-driven decisions. This solution is ideal for companies looking to transform their business processes, leveraging technology to stay competitive. A noteworthy aspect is the Appian Guarantee, underscoring their commitment to delivering effective process improvements.

Use Cases

Customers recommend Workflow Management, Sales Document Management, Engagement Management, as the business use cases that they have been most satisfied with while using Appian.

Other use cases:

  • Collaboration
  • Customer Case Management
  • Training & Onboarding
  • Social Media Analytics
  • Helpdesk Management
  • Customer Feedback Management
  • Communication Management
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Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using Appian.

Other priorities:

  • Manage Risk
  • Enhance Customer Relationships
  • Improve ROI
  • Improve Visibility
  • Improve Efficiency
  • Launch New Products
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Establish Thought Leadership
  • Build Brand Awareness
  • Improve Consistency
  • Improve Brand Engagement
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Appian Use-Cases and Business Priorities: Customer Satisfaction Data

Appian's features include Bot, Recording, Dashboard, etc. and Appian support capabilities include Email Support, Chat Support, Phone Support, etc. also Appian analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Appian is used within Fidelity to automate the processes workflow to Launch any New Fund or Share class within the market...." Peer review by Ravi Joshi, PMI-ACP®, Solutions Architect, Fidelity International

Peer review evidence (same sources as the product rating summary)

"...All creation of portfolios and workflow is done through Appian and interfaces with PAM for investments.2)..." Peer review by Brandon Wirchanske, SAP Financial Systems Analyst, AIG
"...Contracting staff are guided through the steps, documents, and approvals needed for acquisition requirements to ensure on-time delivery...." Requirements Management
"...Facilitates engagement with Appian through opportunity registration...." Services Partners

Appian, AgencyAnalytics, ExpertSender, monday sales CRM, Experiture Marketing Platform, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Appian streamlines business processes through low-code process automation and mining. Efficiency is driven by connecting customers, employees, and systems.

Popular Business Setting

for Appian

Top Industries

  • Financial Services
  • Telecommunications
  • Pharmaceuticals

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Appian is popular in Financial Services, Telecommunications, and Pharmaceuticals and is widely used by Large Enterprise, Enterprise, and Mid Market.

Appian Customer wins, Customer success stories, Case studies

How does Appian address your Workflow Management Challenges?

How does Appian address your Sales Document Management Challenges?

How efficiently Does Appian manage your Engagement Management?

How can Appian optimize your Collaboration Workflow?

How does Appian facilitate Customer Case Management?

41 buyers and buying teams have used Cuspera to assess how well Appian solved their Marketing Automation needs. Cuspera uses 5083 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

 

U.S. Army - Government - Very Large

Appian CFO Says AI Workflows, Government Demand Are Driving Big-Customer Growth

USA

Appian is experiencing growth in large enterprise and government sectors, with over 70% of its business from customers spending more than $1 million annually. The U.S. Army uses Appian's platform for... secure ammunition supply-chain management, while a financial institution employs it for fraud monitoring, reducing investigation time by 98%. Appian's AI features require license upgrades, contributing to revenue growth.

Read on →
 

Student Awards Agency Scotland (SAAS) awards contract to Valtech in partnership with Appian, to support Core Systems Replacement Programme

Student Awards Agency Scotland (SAAS) has awarded a contract to Valtech, in partnership with Appian, for a core systems replacement program.

Read on →
 

Australian Public Sector AI Adoption Ramping Up, Yet Progress Hampered by Fragmented Systems and Data

Appian's research highlights a significant increase in AI adoption within the Australian public sector, with 70% of workers now using AI in daily tasks. Despite this progress, challenges persist due ...to fragmented systems and data, hindering full digital transformation benefits. Appian emphasizes the need for integrated solutions to enhance process efficiency and citizen services.

Read on →
 

Dallas Fort Worth International Airport - Transportation/Trucking/Railroad - Large

Dallas, USA

Dallas Fort Worth International Airport used Appian to improve process efficiency. The airport needed a fast return on investment. Appian helped speed up decision-making and made processes more effic...ient. The CIO said Appian enabled greater efficiency and faster results. The solution focused on process automation and rapid application delivery.

 

Amadori - Food & Beverages - Large

Cesena, Italy

Amadori used Appian's digital business applications to automate key processes. The company now fully automates 25% of its invoices. This automation improved efficiency in their operations. Appian's p...latform helped Amadori connect and streamline business tasks. The solution supports large-scale enterprise needs. Amadori benefits from reliable process automation.

 

AON - Insurance - Very Large

London, UK

AON used Appian to improve their claims management processes. In just eight weeks, AON achieved more progress with Appian's Scrum and Agile implementation than in previous years. The collaboration wi...th Appian Customer Success was described as fantastic by AON's CIO of Reinsurance. Appian helped AON accelerate digital transformation and deliver measurable business results. The platform enabled faster application delivery and better customer experiences.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Appian

What is Appian used for?

Appian is a Marketing Automation Software mainly used by its customers to Scale Best Practices and Acquire Customers by Workflow Management, Sales Document Management and Engagement Management .

What are the top features of Appian?

bot, Recording and Dashboard are some of the top features of Appian.

Who uses Appian?

Appian is used by Financial Services, Telecommunications and Pharmaceuticals among other industries.

What are Appian alternatives?

AgencyAnalytics, ExpertSender, Monday Sales CRM and Experiture Marketing Platform are popular alternatives for Appian.

Where is Appian located?

Appian is headquartered at 11955 Democracy Drive, Suite 1700, Reston, VA 20190.
lightning

Peers used Appian for workflow management and sales document management

Appian Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.96/5

Read Reviews (211)
Analytics

3.93/5

Read Reviews (368)
Custom Reports

3.88/5

Read Reviews (547)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.96/5

Read Reviews (211)
Analytics

3.93/5

Read Reviews (368)
Custom Reports

3.88/5

Read Reviews (547)

Software Failure Risk Guidance

?

for Appian

Overall Risk Meter

Low Medium High

Top Failure Risks for Appian

Appian News

Partnership

Appian and Synechron introduce Open Underwriting Stack for AI-Powered ...

Appian and Synechron have introduced the Open Underwriting Stack, a joint architecture combining Synechron's InsureMESH and the Appian Platform. This collaboration aims to modernize insurance underwriting with AI process automation and an open data foundation, allowing carriers to enhance operations without disrupting existing systems.

Financial

Appian Announces Second Quarter 2026 Financial Results

Appian announced its financial results for Q2 2026, reporting a 19% increase in total revenue to $203.3 million compared to the previous year. Cloud subscriptions revenue rose by 23% to $131.7 million. The company also provided guidance for Q3 and full-year 2026, projecting continued revenue growth and improved adjusted EBITDA.

Financial

Appian Releases Q2 2026 Financial Results

Appian Corporation reported strong Q2 2026 financial results, surpassing analyst expectations with non-GAAP EPS of $0.13 and revenue of $203.3M, a 19% increase from the previous year. The growth was driven by a 23% rise in cloud subscription revenue. The company provided optimistic guidance for Q3, projecting EPS between $0.31 and $0.35 and revenue of $214M to $218M.

Partnership

Appian and Deloitte Launch AI-Powered Platform Unifying UK Police ...

Appian and Deloitte have launched an AI-powered platform to unify UK police operations, replacing fragmented legacy systems with centralized records management and AI-driven automation. This joint solution aims to enhance data quality, reduce administrative burdens, and accelerate investigations, aligning with the UK's digital reform agenda for law enforcement.

Appian Profile

Company Name

Appian

Company Website

https://appian.com/

Year Founded

1999

HQ Location

11955 Democracy Drive, Suite 1700, Reston, VA 20190

Employees

501-1000

Social

Financials

IPO