Apptio Overview

Apptio connects technology investments to business outcomes. Teams are empowered with agility and insights to deliver customer value.

Use Cases

Customers recommend Forecasting, Competitive Intelligence, Contract Management, as the business use cases that they have been most satisfied with while using Apptio.

Other use cases:

  • Proposal & Quote Management
  • Conference Call Management
  • Collaboration
  • Engaging And Following Up
  • Product Marketing
  • Lead Qualification: Technographic
  • Helpdesk Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Apptio.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Improve ROI
  • Improve Visibility
  • Establish Thought Leadership
  • Grow Market Share
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Build Brand Awareness
See all business priorities See less business priorities

Apptio Use-Cases and Business Priorities: Customer Satisfaction Data

Apptio works with different mediums / channels such as Offline. Phone Calls. Events etc.

Apptio's features include Recording, and Dashboard. and Apptio support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Apptio analytics capabilities include Analytics, and Custom Reports.

Reviews

"...And so this forward planning, the rolling forecast, is critical to actually enable our ability to support that big picture, aspirational agenda...." Peer review by Carol Wyatt, Director of Enterprise Service Business Management, Blue Shield of California

Peer review evidence (same sources as the product rating summary)

"...Since TBM, we've been able to have much more strategic, forward-looking conversations and put some ownership back into the cost center owners hands; to think more strategically about how we plan, how we forecast, and how we truly understand their IT needs...." Peer review by Kristine O'Shea, Vice President, Global Finance, Redhat
"...We plan to have benchmarking become a part of financial target-setting to provide insight and improvements...." Peer review by US-based Healthcare Providing Company, US-based Healthcare Providing Company
"...Shares of Apptio (NASDAQ: APTI), a cloud-based business management system company, skyrocketed 47.3% in November, according to data provided by S&P Global Market Intelligence, after the company entered into an agreement to be purchased by an affiliate of the investment firm Vista Equity Partners...." Why Apptio Stock Spiked 47% in November

Apptio, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Apptio

Top Industries

  • Insurance
  • Financial Services
  • Information Technology and Services

Popular in

  • Large Enterprise
  • Mid Market

Apptio is popular in Insurance, Financial Services, and Information Technology And Services and is widely used by Large Enterprise, and Mid Market,

Apptio Customer wins, Customer success stories, Case studies

How can Apptio optimize your Forecasting Workflow?

What benefits does Apptio offer for Competitive Intelligence?

How efficiently Does Apptio manage your Contract Management?

What makes Apptio ideal for Conference Call Management?

11 buyers and buying teams have used Cuspera to assess how well Apptio solved their Help Desk needs. Cuspera uses 453 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Royal Bank of Scotland - Banking - Very Large

Apptio's Technology Business Management (TBM) helped Royal Bank of Scotland cut costs by 20%. The TBM team mapped technology costs to business use, speeding up business case turnaround from weeks to ...hours. This let RBS make faster, better decisions on IT investments. The bank now brings business innovations to market more quickly. TBM positioned IT as a strategic business partner.

Read more →
 

Cimpress - Printing - Very Large

Venlo, Netherlands

Apptio Cloudability helped Cimpress gain clear visibility into AWS cloud spending. Cimpress used the platform to identify true cloud costs and improve accountability across 28 business units. The sol...ution enabled engineering and operations teams to quickly access actionable data and optimize AWS usage. Within months, Cimpress achieved significant monthly savings and paid for the platform through waste reduction. Custom dashboards and responsive support allowed Cimpress to adapt cost management as needs changed.

Read more →
 

Starmark - Marketing And Advertising - Small

Fort Lauderdale, USA

IBM Targetprocess helped Starmark shift from waterfall to agile, boosting client satisfaction and margins. The agency improved financial forecasting and eliminated change orders, leading to more accu...rate project estimates. With Targetprocess, Starmark doubled work volume without increasing headcount. Employee engagement and work-life balance improved as overtime dropped. Leadership gained real-time visibility into project value and priorities.

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CoBank - Banking - Large

Denver, USA

CoBank used IBM Apptio to improve IT cost transparency. Before, their IT budgeting process took 16 weeks. With Apptio, they finished in just four weeks. This cut the time by 75% in the first year. Th...e team reduced manual work and meetings. They now have faster, clearer IT budget conversations.

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Comensura - Information Technology And Services - Medium

London, UK

Comensura used Apptio Targetprocess to manage their development process. They customized workflows to fit their team, not the other way around. Targetprocess replaced emails, meetings, and multiple t...ools, centralizing all project and support work. The team uses it for sprints, retrospectives, meeting minutes, and support queues. Real-time boards and custom fields improved collaboration and accountability. Comensura reports higher efficiency and better team morale with Targetprocess.

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FedEx - Transportation/Trucking/Railroad - Very Large

Memphis, USA

FedEx used Apptio's Technology Business Management (TBM) to modernize IT and drive digital transformation. TBM enabled FedEx to improve business alignment, increase agility, and enhance customer serv...ice. The company adopted data-driven decision-making, using TBM data for global IT governance and collaboration. FedEx leveraged automation and AI to speed up customer service and customs clearance. TBM provided transparency, helping FedEx track projects and deliver value faster.

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IBM Apptio Costing Essentials Overview

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Peers used Apptio for forecasting and competitive intelligence

Apptio Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.30/5 ★

Read Reviews (8)
Analytics

4.90/5 ★

Read Reviews (68)
Custom Reports

3.96/5 ★

Read Reviews (69)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.30/5 ★

Read Reviews (8)
Analytics

4.90/5 ★

Read Reviews (68)
Custom Reports

3.96/5 ★

Read Reviews (69)

Apptio Integrations

Apptio integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.07/5 ★

Read Reviews (80)
Data Export

4.06/5 ★

Read Reviews (21)

PagerDuty Platform

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Datadog

4.36 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Apptio

Overall Risk Meter

Low Medium High

Top Failure Risks for Apptio

Apptio News

Product

Apptio launches Conversational Insights and AI capabilities to manage ...

Apptio, an IBM Company, introduced Conversational Insights and new AI capabilities for hybrid IT cost management and cloud optimization. These updates enhance Apptio's Financial Intelligence Layer, offering real-time insights and governance for technology investments. Key features include Conversational Insights, Data Center TCO, and Cloudability Intelligent Forecasting, aimed at transforming technology into a strategic business advantage.

Read more →
Product

Apptio announces AI-powered Conversational Insights and updates for ...

Apptio, an IBM company, has launched AI-powered Conversational Insights and updated its technology spend management solutions. The updates include hybrid IT cost management and cloud optimization features, enhancing Apptio's Financial Intelligence Layer. These tools aim to provide real-time insights into technology investments, helping organizations connect costs with business value. Conversational Insights offers an AI-driven interface for querying project status and resource allocation.

Read more →
Product

Apptio Unveils Conversational Insights and New Suite of AI-Powered ...

Apptio, an IBM company, has launched a preview of its new Conversational Insights solution, enhancing its suite with AI-powered capabilities for hybrid IT cost management and cloud optimization. The updates aim to improve financial governance for AI investments, providing real-time insights into technology spend and value. Key features include Cloudability Intelligent Forecasting and Data Center Total Cost of Ownership.

Read more →
Product

Apptio Unveils Conversational Insights and New Suite of AI-Powered ...

Apptio has introduced new AI-powered capabilities, including Conversational Insights, to enhance its technology spend management solutions. These updates, such as IBM Apptio Data Center TCO and Cloudability Intelligent Forecasting, aim to provide comprehensive visibility and control over hybrid IT environments, enabling businesses to connect technology investments to measurable business outcomes.

Read more →

Apptio Profile

Company Name

Apptio

Company Website

https://www.apptio.com/

HQ Location

11100 NE 8th Street Suite 600 Bellevue, WA 98004

Employees

501-1000

Social

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Financials

SERIES E