Apptio Overview

Apptio connects technology investments to business outcomes. Teams are empowered with agility and insights to deliver customer value.

Use Cases

Customers recommend Forecasting, Competitive Intelligence, Contract Management, as the business use cases that they have been most satisfied with while using Apptio.

Other use cases:

  • Proposal & Quote Management
  • Conference Call Management
  • Collaboration
  • Engaging And Following Up
  • Product Marketing
  • Lead Qualification: Technographic
  • Helpdesk Management
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Business Priorities

Acquire Customers and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Apptio.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Improve ROI
  • Improve Visibility
  • Establish Thought Leadership
  • Grow Market Share
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Build Brand Awareness
See all business priorities See less business priorities

Apptio Use-Cases and Business Priorities: Customer Satisfaction Data

Apptio works with different mediums / channels such as Offline. Phone Calls. Events etc.

Apptio's features include Recording, and Dashboard. and Apptio support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Apptio analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Also enables "like for like" benchmarking...." Peer review by Vice-President in Information Technology

Apptio, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Apptio

Top Industries

  • Insurance
  • Financial Services
  • Information Technology and Services

Popular in

  • Large Enterprise
  • Mid Market

Apptio is popular in Insurance, Financial Services, and Information Technology And Services and is widely used by Large Enterprise, and Mid Market,

Apptio Customer wins, Customer success stories, Case studies

How efficiently Does Apptio manage your Forecasting?

How can Apptio enhance your Competitive Intelligence process?

What benefits does Apptio offer for Contract Management?

What makes Apptio ideal for Conference Call Management?

11 buyers and buying teams have used Cuspera to assess how well Apptio solved their Help Desk needs. Cuspera uses 453 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Belfius Bank - Banking

Targetprocess helped Belfius Bank scale agile practices. The bank wanted better collaboration between business and IT. They also needed more transparency and clear priorities. With Targetprocess, Bel...fius Bank improved teamwork and agile adoption. Peggy Goossens, head of portfolio management office in IT, recommends Targetprocess for companies using SAFe and agile methods.

Read on →

Children's Health - Hospital & Health Care

Apptio helped Children's Health gain cost transparency for their IT investments. IT leaders can now easily enter and monitor budgets. The platform makes it simple to track monthly results and defend ...budgets. This leads to better budgeting and easier financial management for the hospital.

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Epay - Financial Services

Apptio Targetprocess helped Epay improve customer support. Epay needed a flexible system for managing agile processes. The team found Targetprocess easy to use and very flexible. Nick Ide, director o...f software engineering, said the tool offered an 'aha' moment with its capabilities. Epay processes financial transactions and prepaid content.

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Northwell Health - Hospital & Health Care

Apptio helped Northwell Health create a single source of truth for IT spend. Before, finding vendor information took days and required complex spreadsheets. Now, staff can get the data in seconds wit...h just two clicks. This made IT financial operations faster and easier. Northwell Health became a stronger business partner by using Apptio for IT financial management.

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Hyland - Computer Software

IBM Cloudability helped Hyland lower its cloud costs. Hyland needed a tool to manage and understand AWS spending. IBM Cloudability gave them real-time cost data by service type, tags, and usage patte...rn. The platform was easy to use and fit their needs for AWS-hosted solutions. Hyland improved cloud cost visibility and control with IBM Cloudability.

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Flutter Entertainment - Entertainment

Flutter Entertainment used Apptio to improve transparency and agility. The company wanted better access to trusted data to support strategic plans. Apptio helped them manage IT financials and plannin...g. This made it easier for teams to make decisions. Flutter Entertainment increased business agility by using clear and accessible data.

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IBM Apptio Costing Essentials Overview

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Peers used Apptio for forecasting and competitive intelligence

Apptio Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.30/5 ★

Read Reviews (8)
Analytics

4.90/5 ★

Read Reviews (68)
Custom Reports

3.96/5 ★

Read Reviews (69)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.30/5 ★

Read Reviews (8)
Analytics

4.90/5 ★

Read Reviews (68)
Custom Reports

3.96/5 ★

Read Reviews (69)

Apptio Integrations

Apptio integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.07/5 ★

Read Reviews (80)
Data Export

4.06/5 ★

Read Reviews (21)

PagerDuty Platform

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Datadog

4.36 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for Apptio

Overall Risk Meter

Low Medium High

Top Failure Risks for Apptio

Apptio News

Product

ITFM Maturity: The Next CIO Imperative in the Age of Innovation

Apptio introduces the ITFM Maturity Model, a five-stage roadmap to help organizations optimize IT spending and maximize business value. The model guides IT, finance, and business leaders through stages from foundational to scaled ITFM capabilities, enhancing cost visibility, strategic partnerships, and investment alignment. It leverages Apptio's extensive experience and deployments to support IT leaders in demonstrating IT investment value.

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Product

Introducing IBM Apptio Product TCO: Turn Product Spend into Strategic Investments with Clear, End-to-End Visibility

IBM Apptio introduces Product TCO, a solution providing comprehensive visibility into product costs and portfolio management across the lifecycle. It unifies financial and operational data, enabling leaders to make informed investment decisions. The tool supports product lifecycle management, customizable portfolio hierarchies, and aligns OpEx and CapEx with strategic priorities, enhancing product intelligence and value-driven management.

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Partnership

Accenture and Apptio Team Up with PPL to Unlock Deeper Technology Spending Insights

Accenture and Apptio have expanded their partnership with PPL Corporation to enhance technology financial management. This collaboration aims to modernize PPL's technology spending strategy using Apptio's solutions, enabling real-time financial data access and smarter investment decisions. The partnership focuses on advancing financial operations maturity and reducing technology costs for clients in North America.

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Product

Introducing IBM Apptio Mainframe TCO: Complete Visibility into Mainframe Costs and Usage

IBM and Apptio have introduced the IBM Apptio Mainframe Total Cost of Ownership (TCO) solution, designed to provide comprehensive visibility into mainframe costs and usage. This tool helps organizations allocate costs accurately, track consumption trends, and make informed modernization decisions. It integrates with IBM Z IntelliMagic Vision for enhanced insights, enabling data-driven decisions to optimize mainframe operations.

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Apptio Profile

Company Name

Apptio

Company Website

https://www.apptio.com/

HQ Location

11100 NE 8th Street Suite 600 Bellevue, WA 98004

Employees

501-1000

Social

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Financials

SERIES E