Arkis Overview

InProd enhances Genesys Cloud environments by offering precise configuration management. This platform supports daily operations by ensuring consistent and accurate setup of contact center configurations. Businesses gain from reduced errors and downtime, leading to improved customer interactions. InProd's capabilities streamline the management of complex configurations, making it easier for sales teams to focus on coaching and performance improvement. The platform's integration with Genesys Cloud ensures seamless updates and changes, minimizing disruptions and maintaining operational efficiency.

Use Cases

Customers recommend Coaching, Knowledge Management, Lead Qualification: Behavioural, as the business use cases that they have been most satisfied with while using Arkis.

Arkis Use-Cases and Business Priorities: Customer Satisfaction Data

Arkis, belong to a category of solutions that help Sales Coaching. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Arkis optimizes CX workforce in modern contact centers with a cloud-based platform. Features include dashboard reporting, Learning Management, Coaching session management, and Knowledge Management.

Comprehensive Insights on Arkis Use Cases

How does Arkis facilitate Coaching?

Arkis Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

3.89/5

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.89/5

Read Reviews (4)

Software Failure Risk Guidance

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for Arkis

Top Failure Risks for Arkis

InProd Solutions Profile

Company Name

InProd Solutions

Company Website

https://www.inprod.io/

HQ Location

Level 1, 520 Bourke street, Melbourne, Victoria 3000, AU

Employees

1-10

Social

Financials

PRIVATE