AudienceView Professional (formerly OvationTix) Overview

OvationTix offers comprehensive ticketing solutions for live events. Its platform ensures events are discovered, attended, and remembered.

Use Cases

Customers recommend Helpdesk Management, Trade Show Marketing, Engaging And Following Up, as the business use cases that they have been most satisfied with while using AudienceView Professional (formerly OvationTix).

Other use cases:

  • Sending & Publishing Communications
  • Event Management
  • Merchandising
  • Advertisement
  • Membership Management
  • Customer Feedback Management
  • Social Media Analytics
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using AudienceView Professional (formerly OvationTix).

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Improve Internal Communications
  • Launch New Products
  • Scale Best Practices
See all business priorities See less business priorities

AudienceView Professional (formerly OvationTix) Use-Cases and Business Priorities: Customer Satisfaction Data

AudienceView Professional (formerly OvationTix) works with different mediums / channels such as Website. Phone Calls. E-Mail etc.

AudienceView Professional (formerly OvationTix)'s features include Ticketing. and AudienceView Professional (formerly OvationTix) support capabilities include Phone Support, Chat Support, Email Support, etc. also AudienceView Professional (formerly OvationTix) analytics capabilities include Analytics, and Custom Reports.

Reviews

"AudienceView Professional has made it significantly easier to run our operation in terms of setting up events, reporting and creating promotional codes." - Amanda R

AudienceView Professional (formerly OvationTix), belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for AudienceView Professional (formerly OvationTix)

Top Industries

  • Entertainment
  • Non-Profit Organization Management
  • Marketing and Advertising

Popular in

  • Small Business
  • Enterprise
  • Mid Market

AudienceView Professional (formerly OvationTix) is popular in Entertainment, Non-Profit Organization Management, and Marketing And Advertising and is widely used by Small Business, Enterprise, and Mid Market.

AudienceView Professional (formerly OvationTix) Customer wins, Customer success stories, Case studies

How can AudienceView Professional (formerly OvationTix) enhance your Helpdesk Management process?

Why is AudienceView Professional (formerly OvationTix) the best choice for Trade Show Marketing?

What makes AudienceView Professional (formerly OvationTix) ideal for Engaging And Following Up?

How can AudienceView Professional (formerly OvationTix) optimize your Sending & Publishing Communications Workflow?

How does AudienceView Professional (formerly OvationTix) facilitate Event Management?

11 buyers and buying teams have used Cuspera to assess how well AudienceView Professional (formerly OvationTix) solved their Event Management needs. Cuspera uses 454 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

CUSTOMERS TESTIMONIALS
AudienceView Professional (formerly OvationTix) testimonial

Amanda R

General Manager

The Greenwich Odeum
AudienceView Professional has made it significantly easier to run our operation in terms of setting up events, reporting and creating promotional codes. Testimonial By Amanda R
AudienceView Professional (formerly OvationTix) testimonial

Verified User

Museums & Institutions
AudienceView Professional has made it much easier for us to create and sell tickets. Testimonial By Verified User
CUSTOMERS TESTIMONIALS
AudienceView Professional (formerly OvationTix) testimonial

Amanda R

General Manager

The Greenwich Odeum
AudienceView Professional has made it significantly easier to run our operation in terms of setting up events, reporting and creating promotional codes. Testimonial By Amanda R
AudienceView Professional (formerly OvationTix) testimonial

Verified User

Museums & Institutions
AudienceView Professional has made it much easier for us to create and sell tickets. Testimonial By Verified User
 

Stage Entertainment Completes Migration to AudienceView

Stage Entertainment has successfully migrated to AudienceView's ticketing platform, enhancing its operations across 16 venues in Europe. This strategic move, initially announced in 2024, leverages Au...dienceView's cloud architecture and API framework to handle high-volume ticket sales and complex operations. The platform's configurability and scalability support Stage Entertainment's mission to deliver exceptional theatre experiences while optimizing revenue and audience engagement.

Read on →

Chicago Children’s Theatre - Entertainment - Small

Audience Republic and AudienceView helped Chicago Children’s Theatre connect ticketing and patron data. The team used real-time tracking and automation to run targeted campaigns. They re-engaged laps...ed patrons with a discount offer and saw immediate results. The platform made it easy to measure which campaigns drove ticket sales. Small teams could launch campaigns faster and track ROI without manual work. The theatre plans to use gamification and automated journeys for deeper engagement.

Read on →

Ravinia Festival - Entertainment

AudienceView Unlimited helped Ravinia Festival launch their summer season ticket sales. The platform migrated to Microsoft Azure for better scalability and reliability. During the on-sale, Ravinia so...ld hundreds of tickets per minute for over an hour. More than 28,000 patrons waited in the online queue with no interruptions. Ravinia broke box office records and sold most of their annual tickets in the first two hours.

Read on →

The Phoenix Symphony - Entertainment

AudienceView Unlimited helped The Phoenix Symphony move to digital ticket delivery. Nearly 70% of attendees now choose digital tickets. The Symphony reduced ticket fraud and improved the attendee exp...erience. Staff and patrons found the new system easy and modern. The switch to digital tickets was quick and seamless. Fraud from third-party sellers has dropped significantly.

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Tuacahn Center for the Performing Arts - Entertainment

AudienceView Unlimited helped Tuacahn Center for the Performing Arts grow ticket sales and reach new audiences. Tuacahn used AudienceView's CRM and reporting tools to analyze patron data and target n...ew markets. Their 72-hour sale brought in $3.3 million, over $1 million more than last year. Season package holder renewals rose from 16% to almost 60%. AudienceView's client support and marketing features played a key role in their success.

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A major Broadway theater organization - Entertainment

TheaterMania used AudienceView to help a major Broadway theater organization promote their Tony-nominated musical. The solution included targeted email marketing, Run of Site Advertising, and social ...media campaigns. Ticket sales increased by 20% in just a few weeks. The average ticket price reached $122.96, higher than the industry average of $98.25. The campaign generated $13,000 to $20,000 in extra weekly revenue and exceeded industry benchmarks for engagement.

Read on →
lightning

Peers used AudienceView Professional (formerly OvationTix) for helpdesk management and trade show marketing

AudienceView Professional (formerly OvationTix) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (7)
Custom Reports

3.52/5 ★

Read Reviews (44)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (7)
Custom Reports

3.52/5 ★

Read Reviews (44)

Software Failure Risk Guidance

?

for AudienceView Professional (formerly OvationTix)

Overall Risk Meter

Low Medium High

Top Failure Risks for AudienceView Professional (formerly OvationTix)

AudienceView. News

Company

Intelligent Event Commerce: An Interview with AudienceView CEO Eric White

AudienceView CEO Eric White discusses the company's evolution from traditional box office software to Intelligent Event Commerce, emphasizing integrated solutions for ticketing, marketing, and operations. AudienceView's platform aims to enhance digital engagement, streamline operations, and empower venues with data-driven insights to build stronger audience relationships. The company's approach is likened to Shopify for live events, offering venues control over their brand and customer interactions.

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Product

AudienceView Releases Sixth Annual Ticket Buyer Report

AudienceView, in collaboration with TheaterMania, has released its sixth annual Ticket Buyer Report. The report, derived from a survey of TheaterMania subscribers, highlights shifting consumer behaviors and expectations in ticketing and marketing. It emphasizes communication preferences and the importance of audience touchpoints in building loyalty. Insights from the report were discussed at the 2026 INTIX conference, with a UK-focused report to follow.

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Product

AudienceView unveils embedded marketing suite integrating ticketing, marketing and data

AudienceView has launched a new embedded marketing suite that integrates ticketing, marketing, and data capabilities, powered by Audience Republic. This suite aims to address inefficiencies in live event marketing by combining ticketing and marketing systems. It offers features like gamified data capture, CRM segmentation, and automated marketing journeys, enhancing revenue and audience engagement for event operators.

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Executive

AudienceView Welcomes Peter Monks as UK Sales Director

AudienceView has appointed Peter Monks as UK sales director, strengthening its leadership team to drive ticketing and event software growth in the UK market.

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AudienceView. Profile

Company Name

AudienceView.

Company Website

https://audienceview.com/

HQ Location

Toronto, Ontario

Employees

51-100

Social

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Financials

PRIVATE