BigTime Software Overview

BigTime Professional Services Automation (PSA) software addresses the complexity of managing professional services projects by enhancing visibility and operational efficiency. It solves common industry challenges such as time tracking, billing, and resource planning. By providing a clear view of project timelines and team allocations, BigTime helps services firms streamline their processes and improve cash flow predictability. The software integrates seamlessly with existing tools, ensuring continuity in workflow and minimizing disruptions. With an emphasis on simplifying time management and billing, BigTime offers a user-friendly platform that supports the agile planning and execution of projects, ultimately contributing to increased profitability for service-oriented businesses.

Use Cases

Customers recommend Helpdesk Management, Workflow Management, Onboarding, as the business use cases that they have been most satisfied with while using BigTime Software.

Other use cases:

  • Billing And Invoice Management
  • Engagement Management
  • Social Media Analytics
  • Sales Document Management
  • Knowledge Management
  • Forecasting
  • Communication Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using BigTime Software.

Other priorities:

  • Scale Best Practices
  • Improve ROI
  • Increase Sales & Revenue
  • Improve Efficiency
  • Improve Internal Communications
  • Launch New Products
See all business priorities See less business priorities

BigTime Software Use-Cases and Business Priorities: Customer Satisfaction Data

BigTime Software's features include Personalization, Dashboard, Recording, etc. and BigTime Software support capabilities include Email Support, Chat Support, Phone Support, etc. also BigTime Software analytics capabilities include Analytics, and Custom Reports.

Reviews

"Thought it was too good to be true for a while but it's actually really changed our business and our team has been very happy with the solution. I've had staff that were against this originally coming back and saying 'hey this is great, look at what... I figured out how to do' and learning new things that I haven't learned how to do, so been very happy with the adaptation from the staff." - Reed Draper

BigTime Software, Prism PPM (formerly WorkOtter), TeamGantt, ClickUp, MeisterTask, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Bigtime-software offers PSA tools that enhance efficiency and profitability for professional services organizations. BigTime’s software provides critical visibility for streamlined operations.

Popular Business Setting

for BigTime Software

Top Industries

  • Information Technology and Services
  • Accounting
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

BigTime Software is popular in Information Technology And Services, Accounting, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

BigTime Software Customer wins, Customer success stories, Case studies

What makes BigTime Software ideal for Helpdesk Management?

How efficiently Does BigTime Software manage your Workflow Management?

What solutions does BigTime Software provide for Onboarding?

What makes BigTime Software ideal for Billing And Invoice Management?

Why is BigTime Software the best choice for Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well BigTime Software solved their Project Management needs. Cuspera uses 5138 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

CUSTOMERS TESTIMONIALS
BigTime Software testimonial

Reed Draper

Draper and Associates

Thought it was too good to be true for a while but it's actually really changed our business and our team has been very happy with the solution. I've had staff that were against this originally coming back and saying 'hey this is great, look at what I figured out how to do' and learning new things ...that I haven't learned how to do, so been very happy with the adaptation from the staff.

Testimonial By Reed Draper
BigTime Software testimonial

Chad C

Principal

EDGE Engineering, PLLC

It is a great tool for the Civil Engineering industry as you can create custom labor categories specific to employees for invoicing purposes. Everything is hosted on the cloud which is really nice. Testimonial By Chad C
BigTime Software testimonial

Marie G.

Marketing/Controller

The OMNIA Group Architects

After completing research on a timesheet system that would integrate with our QuickBooks desktop, I finally found BigTime. The firm did not want to leave QuickBooks and the other options were not as flexible as BigTime. Testimonial By Marie G.
CUSTOMERS TESTIMONIALS
BigTime Software testimonial

Reed Draper

Draper and Associates

Thought it was too good to be true for a while but it's actually really changed our business and our team has been very happy with the solution. I've had staff that were against this originally coming back and saying 'hey this is great, look at what I figured out how to do' and learning new things ...that I haven't learned how to do, so been very happy with the adaptation from the staff.

Testimonial By Reed Draper
BigTime Software testimonial

Chad C

Principal

EDGE Engineering, PLLC

It is a great tool for the Civil Engineering industry as you can create custom labor categories specific to employees for invoicing purposes. Everything is hosted on the cloud which is really nice. Testimonial By Chad C
BigTime Software testimonial

Marie G.

Marketing/Controller

The OMNIA Group Architects

After completing research on a timesheet system that would integrate with our QuickBooks desktop, I finally found BigTime. The firm did not want to leave QuickBooks and the other options were not as flexible as BigTime. Testimonial By Marie G.
 

STR Reduces Their Time & Expense Admin Workload by 75% With BigTime

STR Resource & Associates improved operational efficiency by 75% after adopting BigTime's professional services automation software. This transition streamlined project management, enhanced decision-...making, and provided real-time project visibility. STR now benefits from centralized data and advanced reporting capabilities, which optimize project monitoring and profitability.

Read on →
 

Magna Legal Services Increases Efficiency with the BigTime and Sage Intacct Integration

Magna Legal Services has enhanced its operational efficiency by integrating BigTime Software with Sage Intacct. This integration streamlines billing and reporting, allowing Magna to manage financial ...operations more effectively. The shift from QuickBooks to Sage Intacct supports Magna's growth and M&A strategy by providing comprehensive financial insights and seamless data synchronization.

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Instant Overview of Plans, Finances and Reports: How Flobotics Uses BigTime

Flobotics, an RPA development agency, enhanced its resource and financial management by implementing BigTime's PSA solution. This integration replaced error-prone Excel spreadsheets, providing Flobot...ics with automated updates, advanced reports, and precise invoicing capabilities. BigTime Foresight enabled Flobotics to efficiently manage allocations, streamline financial planning, and reduce manual effort, significantly improving operational efficiency and decision-making.

Read on →

Anthology - Education - Education

BigTime Services CPQ helped Anthology remove over 170 days of manual work in their services sales process. Anthology unified four legacy systems after a merger, facing challenges with manual SOWs, fr...agmented catalogs, and disconnected CRM and PSA tools. With BigTime Services CPQ, they centralized their services catalog, automated quoting, and integrated with Salesforce and PSA systems. This led to 1,365 quotes generated and 1,365 hours saved. Sales teams now use standardized templates, improving compliance and speeding up deal cycles.

Read on →

Flobotics - Information Technology And Services - Information Technology and Services

BigTime helped Flobotics, a small RPA agency, move away from error-prone Excel spreadsheets. Before BigTime, Flobotics struggled with resource management, manual invoicing, and data errors. With BigT...ime, managers gained instant access to project finances, allocations, and advanced reports. Invoicing became faster and more accurate. Flobotics saved hundreds of hours and reduced scheduling errors.

Read on →

Gainsight - Computer Software - Computer Software

BigTime Services CPQ helped Gainsight cut SOW turnaround from 2-3 days to under 30 minutes. The platform automated SOW creation, letting the professional services team generate standardized documents... quickly. Gainsight increased use of BigTime Services CPQ from 45% to 65% of requests. Integration with Salesforce and Kantata improved project visibility and resource planning. The solution enabled better partner management and more time for custom service requests.

Read on →

Ardalyst | BigTime GovCon Customer Success Story

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Frequently Asked Questions(FAQ)

for BigTime Software

What is BigTime Software?

BigTime is a project platform for firms to optimize time and maximize project profitability by streamlining existing processes within one platform. It is a SaaS-based system that is custom-built for the professional services industry, and specifically for accounting, architecture and engineering, consulting, creative, government contracting, IT services, and law firms.

BigTime helps the team optimize time and maximize profitability. Centralizes the project planning, budgeting, and tracking and uses the real-time data to make better, faster business decisions. It helps to generate payroll, create invoices, update budgets, post to QuickBooks, and more. Check the status of every project and all deliverables. Supports time and materials invoices, retainers, fixed-fee invoicing, and more. Connects with the favorite software to be on task and leverages the staffers' submitted time, expenses, and invoices to power the reporting.

Some of its features include enables the employees to easily track time and expenses. Automates the complex, client-specific billing and invoicing scenarios, shows real-time performance and utilization for proactive project management. Convenient payment processing to collect cash as fast as possible and more.

What is BigTime Software used for?

BigTime Software is a Project Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Workflow Management and Onboarding .

What are the top features of BigTime Software?

Personalization, Dashboard and Recording are some of the top features of BigTime Software.

Who uses BigTime Software?

BigTime Software is used by Information Technology And Services, Accounting and Marketing And Advertising among other industries.

What are BigTime Software alternatives?

Prism PPM (Formerly WorkOtter), TeamGantt, ClickUp and MeisterTask are popular alternatives for BigTime Software.

Where is BigTime Software located?

BigTime Software is headquartered at 311 South Wacker Drive, Suite 2300, Chicago, IL 60606.
lightning

Peers used BigTime Software for helpdesk management and workflow management

BigTime Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.80/5

Read Reviews (88)
Custom Reports

3.77/5

Read Reviews (911)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.80/5

Read Reviews (88)
Custom Reports

3.77/5

Read Reviews (911)

Software Failure Risk Guidance

?

for BigTime Software

Overall Risk Meter

Low Medium High

Top Failure Risks for BigTime Software

BigTime Software News

Executive

BigTime Appoints Jerry Cosmas as CFO

BigTime Software has appointed Jerry Cosmas as the new Chief Financial Officer. Cosmas will lead financial operations and strategy, supporting BigTime's growth and AI-powered initiatives. His experience from high-growth firms will aid in enhancing efficiencies and sustainable growth. CEO Don India highlights Cosmas's role in strategizing intelligent growth and expanding the product portfolio.

Executive

BigTime Names Jerry Cosmas as Chief Financial Officer

BigTime Software has appointed Jerry Cosmas as Chief Financial Officer. Cosmas will oversee financial operations and strategic planning, supporting BigTime's expansion and AI investments in PSA software. His experience in scaling technology companies will aid BigTime's growth and operational efficiency. The appointment aligns with BigTime's focus on empowering professional services firms through AI-enhanced capabilities.

Executive

BigTime Names Jerry Cosmas CFO, Signalling New Growth Phase

BigTime Software has appointed Jerry Cosmas as Chief Financial Officer to oversee finance operations and support strategic growth initiatives. Cosmas, with experience from companies like Shift and DNSFilter, aims to enhance BigTime's AI-powered growth and efficiency. CEO Don India emphasizes Cosmas's role in strategizing for intelligent growth and expanding BigTime's product portfolio.

Awards

G2 customer reviews name BigTime the Momentum Leader for PSA Software and a leading choice for mid-market firms

BigTime has been recognized by G2 as a leader in 18 categories, including #38 on the Highest Satisfaction 2020 List and #11 Best Products for Project Management. The recognition highlights BigTime's strong market presence and user satisfaction in PSA software.

BigTime Software Profile

Company Name

BigTime Software

Company Website

https://www.bigtime.net/

HQ Location

311 South Wacker Drive, Suite 2300, Chicago, IL 60606

Employees

51-100

Social

Financials

SERIES B