bime Overview

Bime is a cloud-based data analysis and dashboard platform that unifies customer data for meaningful insights. It empowers businesses to improve customer experiences using advanced visualizations without needing SQL skills.

Use Cases

Customers recommend Sending & Publishing Communications, Advertisement, Competitive Intelligence, as the business use cases that they have been most satisfied with while using bime.

Other use cases:

  • Digital Marketing
  • Funnel Analysis
  • Social Media Analytics
  • Contract Management
  • Channel Management
  • Trade Show Marketing
See all use cases See less use cases

Business Priorities

Improve ROI and Improve Visibility are the most popular business priorities that customers and associates have achieved using bime.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
See all business priorities See less business priorities

bime Use-Cases and Business Priorities: Customer Satisfaction Data

bime works with different mediums / channels such as Social Media, Display Advertisement, Doubleclick, etc.

bime's features include Dashboard, and SEM.

Reviews

"...The answers we got from analysing data were certainly incomplete, often contained errors and took way too long to be published...." Peer review by Sébastien Pitot, Managing Director, AXYS Leasing

bime, Pathmatics, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for bime

Top Industries

  • Marketing and Advertising
  • Management Consulting
  • Information Technology and Services

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

bime is popular in Marketing And Advertising, Management Consulting, and Information Technology And Services and is widely used by Mid Market, Small Business, and Large Enterprise.

Comprehensive Insights on bime Use Cases

Why is bime the best choice for Sending & Publishing Communications?

How does bime facilitate Competitive Intelligence?

How does bime facilitate Digital Marketing?

6+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well bime solved their Business Intelligence needs. Cuspera uses 327 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
bime case study
Education
Education
CASE STUDY Beloit College

Beloit College's IT team improved service efficiency by implementing Zendesk, resulting in a 25% reduction in response times and enhanced user satisfaction.

Read More
lightning

Peers used bime for sending & publishing communications and advertisement

bime Competitors

bime Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.91/5 ★

Read Reviews (26)
Custom Reports

4.78/5 ★

Read Reviews (104)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.91/5 ★

Read Reviews (26)
Custom Reports

4.78/5 ★

Read Reviews (104)

Software Failure Risk Guidance

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for bime

Overall Risk Meter

Low Medium High

Top Failure Risks for bime

Zendesk News

Zendesk adds a twist to AI outcomes-based CX pricing | TechTarget

Zendesk introduces dynamic pricing, offering flexibility for customer and employee experience suite users, allowing reallocation to AI agents without altering seat-based contracts.

12/11/2024 - source

Zendesk Launches Flexible Pricing for Customized AI Journeys

Zendesk introduces flexible pricing for tailored AI journeys, enhancing customization options for users.

10/11/2024 - source

Zendesk unveils AI - powered tools to enhance customer service

Zendesk introduces AI-powered tools in partnership with Poly.ai to enhance customer service, improving efficiency and personalisation across digital channels.

09/10/2024 - source

Zendesk Feeds

Zendesk WFM: Introducing customizable business hours in Forecast

Ask and you shall receive in the form of forecast flexibility! You can now show staffing forecasts based on operational hours right inside Zendesk WFM. When working to support customers we’re usually looking at two request scenarios – live channels such as chat and voice in which we are helping our customers in real-time, and […]

The post Zendesk WFM: Introducing customizable business hours in Forecast appeared first on Zendesk.

17/03/2024 - source

Shaping the future of service operations with Zendesk’s workforce engagement management solutions

Delivering superior service experiences requires organizations to improve their internal service operations first. With the latest advancements in artificial intelligence, these organizations have the opportunity to make their service processes more efficient, which allows service agents to deliver both speedy and quality service interactions with their customers. This white paper will shed light on how […]

The post Shaping the future of service operations with Zendesk’s workforce engagement management solutions appeared first on Zendesk.

17/03/2024 - source

Monthly view and 1-minute increments in schedule in Zendesk WFM

It’s simple: when you need them, you really need them. That’s why we are excited about these new options that will make your life scheduling more adaptable. You can now change your scheduled working time down to the minute and see schedules by the month. Now that’s what we’re talking about. What’s in it for […]

The post Monthly view and 1-minute increments in schedule in Zendesk WFM appeared first on Zendesk.

17/03/2024 - source

Zendesk Profile

Company Name

Zendesk

Company Website

https://www.zendesk.com/

Year Founded

2007

HQ Location

1019 Market St, San Francisco, CA 94103

Employees

1001-5000

Social

Financials

IPO