Blackbaud CRM Overview
Blackbaud CRM offers advanced fundraising and CRM software for organizations. Productive relationships are built using industry-leading tools.
Use Cases
Customers recommend Direct Marketing, Contact List Management, Relationship Management, as the business use cases that they have been most satisfied with while using Blackbaud CRM.
Business Priorities
Enhance Customer Relationships and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Blackbaud CRM.
Blackbaud CRM Use-Cases and Business Priorities: Customer Satisfaction Data
Blackbaud CRM works with different mediums / channels such as Website. Social Media. Offline etc.
Blackbaud CRM's features include Recording, Dashboard, and Personalization. and Blackbaud CRM support capabilities include Email Support, Phone Support, Chat Support, etc. also Blackbaud CRM analytics capabilities include Custom Reports, and Analytics.
Reviews
"...It is used to run reports and in overall relationship management with key people...." Peer review by Executive in Marketing
Blackbaud CRM, Neon CRM, Giveffect, Blackbaud eTapestry, Virtuous CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Blackbaud CRM
Top Industries
- Non-Profit Organization Management
- Education
- Hospital & Health Care
Popular in
- Small Business
- Mid Market
- Enterprise
Blackbaud CRM is popular in Non-Profit Organization Management, Education, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Blackbaud CRM Use Cases
How can Blackbaud CRM optimize your Contact List Management Workflow?
What benefits does Blackbaud CRM offer for Relationship Management?
How can Blackbaud CRM optimize your Communication Management Workflow?
What Are the key features of Blackbaud CRM for Engaging And Following Up?
21+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Blackbaud CRM solved their CRM needs. Cuspera uses 672 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Video
Practical customizations in Blackbaud CRM - 2021 Blackbaud Developers' Conference
Frequently Asked Questions(FAQ)
for Blackbaud CRM
What is Blackbaud CRM?
nGAGEMENT is a gamification and employee engagement software for call centres which use social media, game mechanics and recognition concepts to motivate employees to deliver the best possible customer experience.
It influences employees desire for competition, collaboration, achievement, status and recognition. It allows to track employee engagement, boost performance through gamification to transform KPIs, encourage friendly competition, automate contests and challenges, monitor teams, assign personalized goals and reward employees.
It allows to track and measure employee engagement through nGAGEMENT points that is accumulated by participating in daily activities that improve retention, skills, quality of work and KPIs. Employees can view their daily points and see top performers hence inspiring them to improve their performance. These nGAGEMENT points help managers to understand engagement levels, employee motivation and participation. It allows to track, measure and gamify KPIs to enhance accountability and workplace productivity. The software provides data transfer from multiple call centres into the interactive employee engagement management platform. It allows to create, schedule and organize contests in one place and to recognize and display the top performers. It also allows employees to challenge each other in friendly competition. It provides managers with detailed analytics on performance, quality of work and actionable insights. Managers can also create and track individual custom goals for the employees and get in-depth insights on individual performance.
What is Blackbaud CRM used for?
What are the top features of Blackbaud CRM?
Who uses Blackbaud CRM?
What are Blackbaud CRM alternatives?
Where is Blackbaud CRM located?
Peers used Blackbaud CRM for direct marketing and contact list management
Blackbaud CRM Competitors
Blackbaud CRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (106) |
| Analytics | Read Reviews (12) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (106) |
| Analytics | Read Reviews (12) |
Blackbaud CRM Integrations
Blackbaud CRM integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Blackbaud CRM
Overall Risk Meter
Top Failure Risks for Blackbaud CRM
Blackbaud News
Blackbaud Recognized for DEI Excellence in the 2024 HRO Today Association Awards
Blackbaud was recognized for its excellence in diversity, equity, and inclusion in the 2024 HRO Today Association Awards.
Blackbaud Recognized on Newsweek's America's Most Responsible Companies 2025 List - PR Newswire
Blackbaud was recognized on Newsweek's list of America's Most Responsible Companies for 2025.
Blackbaud Launches AI-Powered Donation Tools Ahead of Peak Giving Season | BLKB Stock News - StockTitan
Blackbaud introduces AI donation tools before the busy giving season to enhance fundraising efforts.
Blackbaud Feeds
Blackbaud Divests EVERFI Amid Slow Growth and Business Challenges - MSN
Blackbaud is selling EVERFI due to slow growth and business challenges.
Blackbaud sells EVERFI unit to private firm - Investing.com
Blackbaud has sold its EVERFI unit to a private firm.
Blackbaud Announces Sale of EVERFI - PR Newswire
Blackbaud announced the sale of its subsidiary, EVERFI.
Blackbaud Profile
HQ Location
65 Fairchild Street, Charleston, SC 29492
Employees
1001-5000
Social
Financials
IPO
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