Blackbaud Luminate Online Overview

Blackbaud Luminate Online assists nonprofits in using data to enhance fundraising campaigns. Donor engagement and increased fundraising are facilitated by this software.

Use Cases

Customers recommend Communication Management, Engagement Management, Event Management, as the business use cases that they have been most satisfied with while using Blackbaud Luminate Online.

Other use cases:

  • Campaign Management
  • Helpdesk Management
  • Training & Onboarding
  • Content Management
  • Digital Marketing
  • Generation Of New Leads
  • Coaching
See all use cases See less use cases

Business Priorities

Improve Digital And Social Presence and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Blackbaud Luminate Online.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Acquire Customers
  • Enhance Customer Relationships
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Launch New Products
See all business priorities See less business priorities

Blackbaud Luminate Online Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud Luminate Online works with different mediums / channels such as E-Mail. Offline. Causes And Charity etc.

Blackbaud Luminate Online's features include Feedback Surveys, Ticketing, Personalization, etc. and Blackbaud Luminate Online support capabilities include Email Support, Phone Support, Chat Support, etc. also Blackbaud Luminate Online analytics capabilities include Analytics, and Custom Reports.

Reviews

"We’re gathering a lot of information through Blackbaud Luminate Online®. We’re able to have more robust segmentation, instead of sending one email to everyone on a list." - Rosie Aquila

Blackbaud Luminate Online, Less Annoying CRM, monday sales CRM, Splash Event Marketing, NetHunt CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud Luminate Online

Top Industries

  • Non-Profit Organization Management
  • Education
  • Entertainment

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Blackbaud Luminate Online is popular in Non-Profit Organization Management, Education, and Entertainment and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Blackbaud Luminate Online Use Cases

How efficiently Does Blackbaud Luminate Online manage your Communication Management?

How does Blackbaud Luminate Online facilitate Engagement Management?

Why is Blackbaud Luminate Online the best choice for Event Management?

How does Blackbaud Luminate Online address your Campaign Management Challenges?

How efficiently Does Blackbaud Luminate Online manage your Helpdesk Management?

42+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Blackbaud Luminate Online solved their CRM needs. Cuspera uses 2572 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Blackbaud Luminate Online testimonial

Rosie Aquila

Annual Giving Manager

IONA Senior Services

We’re gathering a lot of information through Blackbaud Luminate Online®. We’re able to have more robust segmentation, instead of sending one email to everyone on a list. Testimonial By Rosie Aquila
Blackbaud Luminate Online testimonial

Laura Kelly

Vice President of Global Partnerships and Development

Brother's Brother Foundation

With the help of Blackbaud, we have been able to expand our donor base through targeted email appeals, provide emailed newsletter options to our constituents, and streamline our efforts to share our mission with partners domestically and internationally. Testimonial By Laura Kelly
Blackbaud Luminate Online testimonial

Brock Warner

CFRE Director of Community Giving and Innovation

War Child Canada

Getting Blackbaud’s best practice solutions helped us feel confident in our marketing investments and programs—essentially allowing us to focus on growing our base support. Testimonial By Brock Warner
CUSTOMERS TESTIMONIALS
Blackbaud Luminate Online testimonial

Rosie Aquila

Annual Giving Manager

IONA Senior Services

We’re gathering a lot of information through Blackbaud Luminate Online®. We’re able to have more robust segmentation, instead of sending one email to everyone on a list. Testimonial By Rosie Aquila
Blackbaud Luminate Online testimonial

Laura Kelly

Vice President of Global Partnerships and Development

Brother's Brother Foundation

With the help of Blackbaud, we have been able to expand our donor base through targeted email appeals, provide emailed newsletter options to our constituents, and streamline our efforts to share our mission with partners domestically and internationally. Testimonial By Laura Kelly
Blackbaud Luminate Online testimonial

Brock Warner

CFRE Director of Community Giving and Innovation

War Child Canada

Getting Blackbaud’s best practice solutions helped us feel confident in our marketing investments and programs—essentially allowing us to focus on growing our base support. Testimonial By Brock Warner

Case Studies

COMPANY INDUSTRY CASE STUDIES
Blackbaud Luminate Online case study
Non-Profit Organization Management
Non-Profit Organization Management
Case Study Central Texas Food Bank

How Central Texas Food Bank Uses Leading-edge Technology to Fight Hunger

Read More
Blackbaud Luminate Online case study
Education
Education
Case Study Western University

How Western University adopted Blackbaud Luminate Online, they acquired flexible digital marketing technology to build a strong online presence, ultimately supporting the distribution of 8 million emails and 300 events a year.

Read More
Blackbaud Luminate Online case study
Non-Profit Organization Management
Non-Profit Organization Management
Case Study War Child Canada

How Blackbaud solutions helps War Child Canada increase their organization’s impact

Read More

Frequently Asked Questions(FAQ)

for Blackbaud Luminate Online

What is Blackbaud Luminate Online?

Blackbaud Luminate Online is a CRM Software for online fund raising and Nonprofits. Blackbaud Luminate Online provides everything needed to acquire more constituents, build online fundraising campaigns, and nurture sustainable donor relationships. The solution offers a host of interactive tools to develop dynamic marketing campaigns and organize online fundraising events.

Blackbaud Luminate Online includes tools to allow non-profits build campaigns via email, mobile, and social channels, along with donation and email acquisition technology that allows organizations to engage effectively with their constituents and convert them to regular donors. It partners non-profits with a comprehensive staff of fundraising experts. Organizations can smoothly drive top-performing donor acquisition, donor retention and fundraising results. The digital marketing tools enable organizers to create and design interactive web pages with a personalized message for members and donors.

Blackbaud Luminate Online is suitable for organizations looking to expand online and multi-channel fundraising strategies. The solution is a good fit for several types of organizations, including faith-based ministries, human services, international organizations and national organizations.

What is Blackbaud Luminate Online used for?

Blackbaud Luminate Online is a CRM Software mainly used by its customers to Improve Digital And Social Presence and Scale Best Practices by Communication Management, Engagement Management and Event Management .

What are the top features of Blackbaud Luminate Online?

Feedback surveys, Ticketing and Personalization are some of the top features of Blackbaud Luminate Online.

Who uses Blackbaud Luminate Online?

Blackbaud Luminate Online is used by Non-Profit Organization Management, Education and Entertainment among other industries.

What are Blackbaud Luminate Online alternatives?

Less Annoying CRM, Monday Sales CRM, Splash Event Marketing and NetHunt CRM are popular alternatives for Blackbaud Luminate Online.

Where is Blackbaud Luminate Online located?

Blackbaud Luminate Online is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Blackbaud Luminate Online for communication management and engagement management

Blackbaud Luminate Online Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

3.80/5

Read Reviews (63)
Custom Reports

3.54/5

Read Reviews (414)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

3.80/5

Read Reviews (63)
Custom Reports

3.54/5

Read Reviews (414)

Software Failure Risk Guidance

?

for Blackbaud Luminate Online

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud Luminate Online

Blackbaud News

Blackbaud Enables Cryptocurrency Donations for U . S . Nonprofits Through Its JustGiving Platform

Blackbaud has enabled cryptocurrency donations for U.S. nonprofits through its JustGiving platform, allowing more flexible donation options.

11/02/2025 - source

Blackbaud Recognized for DEI Excellence in the 2024 HRO Today Association Awards

Blackbaud was recognized for its excellence in diversity, equity, and inclusion in the 2024 HRO Today Association Awards.

16/12/2024 - source

Blackbaud Recognized on Newsweek's America's Most Responsible Companies 2025 List - PR Newswire

Blackbaud was recognized on Newsweek's list of America's Most Responsible Companies for 2025.

04/12/2024 - source

Blackbaud Feeds

Blackbaud Announces Date of Fourth Quarter and Full Year 2024 Financial Results

Blackbaud announced the date for its fourth quarter and full year 2024 financial results.

04/02/2025 - source

Blackbaud Divests EVERFI Amid Slow Growth and Business Challenges - MSN

Blackbaud is selling EVERFI due to slow growth and business challenges.

05/01/2025 - source

Blackbaud sells EVERFI unit to private firm - Investing.com

Blackbaud has sold its EVERFI unit to a private firm.

01/01/2025 - source

Blackbaud Profile

Company Name

Blackbaud

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO