Blackbaud Luminate Online Overview

Blackbaud Luminate Online assists nonprofits in using data to enhance fundraising campaigns. Donor engagement and increased fundraising are facilitated by this software.

Use Cases

Customers recommend Communication Management, Engagement Management, Event Management, as the business use cases that they have been most satisfied with while using Blackbaud Luminate Online.

Other use cases:

  • Campaign Management
  • Helpdesk Management
  • Training & Onboarding
  • Content Management
  • Digital Marketing
  • Generation Of New Leads
  • Coaching
See all use cases See less use cases

Business Priorities

Improve Digital And Social Presence and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Blackbaud Luminate Online.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Acquire Customers
  • Enhance Customer Relationships
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Launch New Products
See all business priorities See less business priorities

Blackbaud Luminate Online Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud Luminate Online works with different mediums / channels such as E-Mail. Offline. Causes And Charity etc.

Blackbaud Luminate Online's features include Feedback Surveys, Ticketing, Personalization, etc. and Blackbaud Luminate Online support capabilities include Email Support, Phone Support, Chat Support, etc. also Blackbaud Luminate Online analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our Blackbaud team feels like an extension of the Fidelco team. Everyone takes time to understand our business objectives and ensure that we are moving in the right direction, at the same time." - Richard Pummell

Blackbaud Luminate Online, Splash Event Marketing, Memberplanet, Bloomerang, Streak, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud Luminate Online

Top Industries

  • Non-Profit Organization Management
  • Education
  • Entertainment

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Blackbaud Luminate Online is popular in Non-Profit Organization Management, Education, and Entertainment and is widely used by Mid Market, Small Business, and Enterprise.

Blackbaud Luminate Online Customer wins, Customer success stories, Case studies

How does Blackbaud Luminate Online facilitate Communication Management?

What solutions does Blackbaud Luminate Online provide for Engagement Management?

What Are the key features of Blackbaud Luminate Online for Event Management?

What benefits does Blackbaud Luminate Online offer for Campaign Management?

What Are the key features of Blackbaud Luminate Online for Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud Luminate Online solved their CRM needs. Cuspera uses 2572 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Blackbaud Luminate Online testimonial

Richard Pummell

Vice President

Fidelco Guide Dog Foundation

Our Blackbaud team feels like an extension of the Fidelco team. Everyone takes time to understand our business objectives and ensure that we are moving in the right direction, at the same time. Testimonial By Richard Pummell
Blackbaud Luminate Online testimonial

Rosie Aquila

Annual Giving Manager

IONA Senior Services

We’re gathering a lot of information through Blackbaud Luminate Online®. We’re able to have more robust segmentation, instead of sending one email to everyone on a list. Testimonial By Rosie Aquila
Blackbaud Luminate Online testimonial

Cheryl Blumenthal

Director of Information Systems and Compliance

Children's Discovery Museum of San Jose

Children’s Discovery Museum of San Jose will continue to offer a rich environment where children learn in their own hands-on and minds-on ways with one another—a respite from the distance learning and isolation of the past year. Testimonial By Cheryl Blumenthal
CUSTOMERS TESTIMONIALS
Blackbaud Luminate Online testimonial

Richard Pummell

Vice President

Fidelco Guide Dog Foundation

Our Blackbaud team feels like an extension of the Fidelco team. Everyone takes time to understand our business objectives and ensure that we are moving in the right direction, at the same time. Testimonial By Richard Pummell
Blackbaud Luminate Online testimonial

Rosie Aquila

Annual Giving Manager

IONA Senior Services

We’re gathering a lot of information through Blackbaud Luminate Online®. We’re able to have more robust segmentation, instead of sending one email to everyone on a list. Testimonial By Rosie Aquila
Blackbaud Luminate Online testimonial

Cheryl Blumenthal

Director of Information Systems and Compliance

Children's Discovery Museum of San Jose

Children’s Discovery Museum of San Jose will continue to offer a rich environment where children learn in their own hands-on and minds-on ways with one another—a respite from the distance learning and isolation of the past year. Testimonial By Cheryl Blumenthal

Ignite Philanthropy - Non Profit Organization Management

Blackbaud Grantmaking helps Ignite Philanthropy manage complex grant cycles for nonprofit and foundation clients. Ignite processes 900 to 1,000 applications each year, handling $15 to $20 million in ...contributions. The platform lets Ignite customize forms, reports, and templates for each client. Electronic document delivery speeds up payments and improves applicant experiences. Branch functionality keeps client data separate and secure, reducing admin work and boosting efficiency.

Read more →

Habitat for Humanity of Greater Greensboro - Non Profit Organization Management

Financial Edge NXT helped Habitat for Humanity of Greater Greensboro improve its accounting. The nonprofit needed software that could handle nonprofit fund accounting. Their old system could not trac...k home sales, mortgage payments, or asset classes. With Financial Edge NXT, they now create detailed financial reports and show donors how funds are used. This builds donor trust and supports better financial decisions.

Read more →

Gonzaga College High School - Education

Blackbaud’s Total School Solution helped Gonzaga College High School connect its school community. The school used cloud-based tools for records, tuition, enrollment, fundraising, and finance. Gonzag...a saw more families apply, revenue growth, and fewer late payments. Moving summer packets online saved over $20,000 and two days of staff time. The school tailored tuition discounts to fit each family’s needs.

Read more →

Georgian College - Education

Blackbaud Raiser’s Edge NXT with Prospect Insights helped Georgian College improve alumni engagement and fundraising. The college used AI-powered analytics to quickly identify the top 700 major givin...g prospects. This made it easier to focus on donors with the highest likelihood to give. The tool helped staff save time and use resources better. Georgian College now targets the right people for events and fundraising, supporting its skilled trades campaign.

Read more →

Fort Collins Habitat for Humanity - Non Profit Organization Management

Blackbaud Raiser’s Edge NXT and Prospect Insights help Fort Collins Habitat for Humanity improve fundraising. The team uses artificial intelligence to find top donor prospects and get smart recommend...ations. This saves time and lets staff focus on building donor relationships. The software makes the team more effective and efficient. Staff feel empowered and excited about reaching their goals.

Read more →

Evangelical Lutheran Church in America - Religious Institutions

Blackbaud CRM and Blackbaud Cloud Operations helped the Evangelical Lutheran Church in America move from on-premises to cloud. The church wanted to save money and focus on its mission, not IT infrast...ructure. The move cut costs for infrastructure and disaster recovery. Security improved with database encryption. The church saved 100% of the time spent on server and database upgrades. Staff now focus on strategic work and engagement, not technical tasks.

Read more →

Frequently Asked Questions(FAQ)

for Blackbaud Luminate Online

What is Blackbaud Luminate Online?

Blackbaud Luminate Online is a CRM Software for online fund raising and Nonprofits. Blackbaud Luminate Online provides everything needed to acquire more constituents, build online fundraising campaigns, and nurture sustainable donor relationships. The solution offers a host of interactive tools to develop dynamic marketing campaigns and organize online fundraising events.

Blackbaud Luminate Online includes tools to allow non-profits build campaigns via email, mobile, and social channels, along with donation and email acquisition technology that allows organizations to engage effectively with their constituents and convert them to regular donors. It partners non-profits with a comprehensive staff of fundraising experts. Organizations can smoothly drive top-performing donor acquisition, donor retention and fundraising results. The digital marketing tools enable organizers to create and design interactive web pages with a personalized message for members and donors.

Blackbaud Luminate Online is suitable for organizations looking to expand online and multi-channel fundraising strategies. The solution is a good fit for several types of organizations, including faith-based ministries, human services, international organizations and national organizations.

What is Blackbaud Luminate Online used for?

Blackbaud Luminate Online is a CRM Software mainly used by its customers to Improve Digital And Social Presence and Scale Best Practices by Communication Management, Engagement Management and Event Management .

What are the top features of Blackbaud Luminate Online?

Feedback surveys, Ticketing and Personalization are some of the top features of Blackbaud Luminate Online.

Who uses Blackbaud Luminate Online?

Blackbaud Luminate Online is used by Non-Profit Organization Management, Education and Entertainment among other industries.

What are Blackbaud Luminate Online alternatives?

Splash Event Marketing, Memberplanet, Bloomerang and Streak are popular alternatives for Blackbaud Luminate Online.

Where is Blackbaud Luminate Online located?

Blackbaud Luminate Online is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Blackbaud Luminate Online for communication management and engagement management

Blackbaud Luminate Online Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.80/5 ★

Read Reviews (63)
Custom Reports

3.54/5 ★

Read Reviews (414)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.80/5 ★

Read Reviews (63)
Custom Reports

3.54/5 ★

Read Reviews (414)

Software Failure Risk Guidance

?

for Blackbaud Luminate Online

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud Luminate Online

Blackbaud, Inc. News

Company

Blackbaud Expands India Presence with New Hyderabad Office, Strengthening Global Innovation and Social Impact - MSN

Blackbaud has opened a new office in Hyderabad, India, to enhance its global innovation efforts and increase its social impact.

Financial

Blackbaud Announces 2025 Third Quarter Results

Blackbaud announced its 2025 third-quarter financial results, reporting a GAAP total revenue of $281.1 million, a 1.9% decrease due to the divestiture of EVERFI. Non-GAAP organic revenue increased by 5.2%. The company highlighted significant investments in AI at its bbcon conference, aiming to enhance customer engagement and operational efficiency. Blackbaud reiterated its full-year financial guidance and noted a stock repurchase plan.

Product

Blackbaud Unlocks New Features for UK Raiser's Edge NXT Customers

Blackbaud has launched new features for UK Raiser's Edge NXT customers, including Optimised Donation Forms, Gift Aid enhancements, and a Constant Contact integration. These updates aim to improve donor engagement, compliance, and data management for UK charities. The features include mobile-first design, automated HMRC validation, and multichannel marketing capabilities, enhancing fundraising efficiency and donor communication.

Financial

Blackbaud Announces Date of Third Quarter 2025 Financial Results - Yahoo Finance

Blackbaud will announce its third quarter 2025 financial results on October 29, 2025, before the U.S. markets open. A conference call will follow at 8:00 a.m. ET to discuss the results.

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO