BlueFolder Overview

BlueFolder streamlines field service management with features that cater to real-world applications. Businesses can efficiently track work orders and manage service dispatch, ensuring timely scheduling and asset management. The software enhances technician productivity through an intuitive interface, allowing teams to focus on delivering quality service. Customer satisfaction is boosted with features like notifications and a customer portal, providing transparency and engagement. Billing processes are accelerated, helping companies receive payments faster and support business growth. BlueFolder is trusted across various industries for its practical solutions that address common field service challenges.

Use Cases

Customers recommend Contract Management, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using BlueFolder.

Other use cases:

  • Contact List Management
  • Digital Signature
  • Order Management
  • Billing And Invoice Management
  • Call Recording
  • Sending & Publishing Communications
  • Workflow Management
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Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using BlueFolder.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Brand Engagement
See all business priorities See less business priorities

BlueFolder Use-Cases and Business Priorities: Customer Satisfaction Data

BlueFolder works with different mediums / channels such as E-Mail. Phone Calls. Offline etc.

BlueFolder's features include Recording, Alerts: Popups & Notifications, Dashboard, etc. and BlueFolder support capabilities include Phone Support, 24/7 Support, Chat Support, etc. also BlueFolder analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Customer interaction is a critical part of effective service...." Peer review

BlueFolder, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

BlueFolder offers simplified field service management software for work order tracking, service dispatch, scheduling, asset management, and billing. Efficient operations and streamlined processes are ensured.

Popular Business Setting

for BlueFolder

Top Industries

  • Information Technology and Services
  • Consumer Services
  • Management Consulting

Popular in

  • Small Business
  • Enterprise
  • Mid Market

BlueFolder is popular in Information Technology And Services, Consumer Services, and Management Consulting and is widely used by Small Business, Enterprise, and Mid Market.

BlueFolder Customer wins, Customer success stories, Case studies

What makes BlueFolder ideal for Contract Management?

Why is BlueFolder the best choice for Engagement Management?

How does BlueFolder address your Helpdesk Management Challenges?

How efficiently Does BlueFolder manage your Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well BlueFolder solved their Field Service Management needs. Cuspera uses 792 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Pronto Gym Services - Fitness Equipment

BlueFolder helped Pronto Gym Services improve communication and manage gym equipment service orders. Pronto Gym needed better asset management and easier scheduling. With BlueFolder, they set up work... order templates, tracked assets, and managed contracts. The software made it easy to send updates and attach photos to work orders. Pronto Gym grew revenue and saved on administrative costs by using BlueFolder.

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Tropic Air - Hvac & Refrigeration

BlueFolder helped Tropic Air, an HVAC company, manage work orders and invoicing. Before BlueFolder, Tropic Air struggled with paper and email systems that slowed billing and caused confusion. BlueFol...der was easy to set up and use, letting the team track jobs and schedule work quickly. The software saved time for both managers and technicians. Tropic Air now invoices faster and has better control over operations.

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HydroWorx - Health, Wellness And Fitness

BlueFolder helped HydroWorx, a maker of therapy and aquatic conditioning pools, improve service and boost revenue. HydroWorx used BlueFolder to centralize customer and contract information. This redu...ced status check calls by 80%. Technicians and sales reps now access real-time data from anywhere. The time to find service contracts dropped from 10 minutes to less than one minute. HydroWorx increased maintenance contract renewals and improved customer service.

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Industrial5 - Engineering Consulting And Design

BlueFolder helped Industrial5, an engineering consulting firm, manage work orders and improve productivity. The company needed a simple tool to track jobs, contracts, and customer interactions. With ...BlueFolder, they quickly set up their business, integrated with QuickBooks, and used features like contract management and email integration. The team became more efficient and disciplined, making it easier to expand to government contracts. Customers now have better visibility and are more satisfied with the service.

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ProBleu - Information Technology And Services

BlueFolder helped ProBleu, a managed IT service provider, improve ticket management and client communication. ProBleu replaced their costly, in-house ticketing system with BlueFolder's web-based plat...form. The new system made it easy for clients to open tickets and track job status. ProBleu captured more billable work and increased billing by 60% in the first three months. The team now has better data, accountability, and a clear audit trail.

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Gosiger Automation - Manufacturing

BlueFolder's field service management software helped Gosiger Automation improve scheduling, time management, and labor cost tracking. Before BlueFolder, the team struggled with scattered information... and no real-time project cost insight. After implementation, all tasks, hour logs, and customer history were centralized. Team members now access project records easily, improving collaboration and bid accuracy. Four months after installation, Gosiger Automation saw better company management and faster access to information.

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Frequently Asked Questions(FAQ)

for BlueFolder

What is BlueFolder used for?

BlueFolder is a Field Service Management Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Contract Management, Engagement Management and Helpdesk Management .

What are the top features of BlueFolder?

Recording, Alerts: popups & Notifications and Dashboard are some of the top features of BlueFolder.

Who uses BlueFolder?

BlueFolder is used by Information Technology And Services, Consumer Services and Management Consulting among other industries.

What are BlueFolder alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for BlueFolder.

Where is BlueFolder located?

BlueFolder is headquartered at 7222 Commerce Center Drive, Suite 110, Colorado Springs, CO 80919, US.
lightning

Peers used BlueFolder for contract management and engagement management

BlueFolder Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

4.33/5 ★

Read Reviews (83)
Analytics

3.77/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

4.33/5 ★

Read Reviews (83)
Analytics

3.77/5 ★

Read Reviews (8)

Software Failure Risk Guidance

?

for BlueFolder

Overall Risk Meter

Low Medium High

Top Failure Risks for BlueFolder

BlueFolder, Inc. Profile

Company Name

BlueFolder, Inc.

Company Website

//bluefolder.com

HQ Location

7222 Commerce Center Drive, Suite 110, Colorado Springs, CO 80919, US

Employees

01-10

Social

Financials

PRIVATE