C3 AI Suite Overview

The C3 AI Suite is software that accelerates AI application development and reduces complexities for industries like Manufacturing, Telecom, and Banking. It offers features such as predictive maintenance, fraud detection, and real-time predictive CRM.

Use Cases

Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 AI Suite.

Other use cases:

  • Collaboration
  • Segmentation And Targeting
  • Social Media Analytics
  • Lead Qualification: Technographic
  • Forecasting
  • Rating And Review Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 AI Suite.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve Visibility
  • Increase Sales & Revenue
  • Improve ROI
See all business priorities See less business priorities

C3 AI Suite Use-Cases and Business Priorities: Customer Satisfaction Data

C3 AI Suite works with different mediums / channels such as E-Mail.

C3 AI Suite's features include Micro Customer Segmenting, Alerts: Popups & Notifications, and Personalization. and C3 AI Suite support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 AI Suite analytics capabilities include Analytics, and Custom Reports.

Reviews

"C3 provides a comprehensive end to end capability." - Rajat Patro

C3 AI Suite, Vantage Circle, Bunchball Nitro, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for C3 AI Suite

Top Industries

  • Utilities
  • Oil & Energy
  • Education

Popular in

  • Enterprise

C3 AI Suite is popular in Utilities, Oil & Energy, and Education and is widely used by Enterprise,

C3 AI Suite Customer wins, Customer success stories, Case studies

What makes C3 AI Suite ideal for Engagement Management?

What benefits does C3 AI Suite offer for Identify Target Customers?

What benefits does C3 AI Suite offer for Onboarding?

How can C3 AI Suite enhance your Collaboration process?

What benefits does C3 AI Suite offer for Segmentation And Targeting?

575 buyers and buying teams have used Cuspera to assess how well C3 AI Suite solved their Business Intelligence needs. Cuspera uses 608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

CUSTOMERS TESTIMONIALS
C3 AI Suite testimonial

Rajat Patro

Sr. Director, Ent. Architecture, Innovation & AI-ML

Synechron

C3 provides a comprehensive end to end capability. Testimonial By Rajat Patro
C3 AI Suite testimonial

Tim Park

Team Lead, Processes and Equipment

Shell

The main thing that we rely on really for C3 is being able to replicate. We make use of the C3.ai Type System, ingesting the data into the type system, allows us to run the same algorithms in many different places. Testimonial By Tim Park
C3 AI Suite testimonial

Lorenzo Simonelli

Chairman and CEO

Baker Hughes

Most people start off by thinking they can do it themselves. It is not easy to digitally transform, go to the experts. C3.ai provides that expertise. Testimonial By Lorenzo Simonelli
CUSTOMERS TESTIMONIALS
C3 AI Suite testimonial

Rajat Patro

Sr. Director, Ent. Architecture, Innovation & AI-ML

Synechron

C3 provides a comprehensive end to end capability. Testimonial By Rajat Patro
C3 AI Suite testimonial

Tim Park

Team Lead, Processes and Equipment

Shell

The main thing that we rely on really for C3 is being able to replicate. We make use of the C3.ai Type System, ingesting the data into the type system, allows us to run the same algorithms in many different places. Testimonial By Tim Park
C3 AI Suite testimonial

Lorenzo Simonelli

Chairman and CEO

Baker Hughes

Most people start off by thinking they can do it themselves. It is not easy to digitally transform, go to the experts. C3.ai provides that expertise. Testimonial By Lorenzo Simonelli
 

Eletrobras to deploy C3 AI Grid Intelligence across transmission network

Eletrobras to deploy C3 AI Grid Intelligence across transmission network

Read more →
 

Eletrobras Selects C3 AI to Scale Enterprise AI Across Operations - C3 AI

Eletrobras has selected C3 AI to expand its AI capabilities across its operations in Brazil. The partnership involves deploying C3 AI Grid Intelligence for real-time fault monitoring and resolution a...cross Eletrobras' transmission network. This initiative is part of Eletrobras' Eletro.ia program, aiming to enhance grid resilience and operational efficiency using AI.

Read more →
 

AI: C3.ai Surges After Landing AI Partnership with Electrobras - Yahoo Finance

C3.ai has partnered with Brazilian utility Electrobras to deploy C3 Generative AI, enhancing fault monitoring and operational efficiency in Electrobras' control centers. This partnership strengthens ...C3.ai's presence in the energy sector and showcases AI's role in modernizing critical infrastructure.

Read more →

A global retailer - Retail

C3 AI Supply Network Risk helped a global retailer improve lead time accuracy by 55%. The company manages over 100,000 SKUs and 65 distribution centers. Before C3 AI, they struggled with static lead ...time estimates and supplier performance issues. The AI solution enabled real-time risk management and better planning. The retailer estimates a $30M annual economic benefit from scaling the solution.

Read more →

A global leader in contract manufacturing and supply chain solutions - Manufacturing

C3 AI Production Schedule Optimization helped a global contract manufacturer boost revenue by 2.8% across six production lines. The company faced challenges with manual scheduling and missed high-val...ue opportunities. C3 AI's solution enabled dynamic scheduling and better inventory use. The result was an estimated $37M+ annual economic benefit and 100% production capacity utilization. The AI-driven platform improved supply chain efficiency and reduced excess inventory.

Read more →

A California County Sheriff’s Office - Government Administration

C3 Law Enforcement helped a California County Sheriff’s Office modernize its technology. The agency serves over 700,000 residents and coordinates with 16 law enforcement agencies. Before C3 Law Enfor...cement, investigations were slow and manual. Now, 1.9 million identities are consolidated, 1,500 new cases and records are ingested daily, and 400+ users are trained. The solution improved data sharing, collaboration, and operational efficiency.

Read more →

Frequently Asked Questions(FAQ)

for C3 AI Suite

What is C3 AI Suite?

The C3 AI Suite is a model-driven architecture that enables development and maintenance of Enterprise scale AI applications. It can be deployed in industries such as Manufacturing, Telecom, Retail, Banking, Aerospace and defence and others.

The C3 AI Suite includes Software that allows analysts to develop AI analytics on big data, with a visual interface, deployment of AI applications in private and hybrid cloud environments, predictive maintenance feature, energy management, fraud detection, inventory optimization and more.

C3 AI Suite has a real-time predictive CRM that uses machine learning and AI to recommend operational changes that would drive better returns in Sales, Marketing and Customer Service. It uses AI for delivering revenue forecasts that can also be updated fast. Analytics based on algorithms is another feature that enables analysis and tracking of performance through a visual interface.

What is C3 AI Suite used for?

C3 AI Suite is a Business Intelligence Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Engagement Management, Identify Target Customers and Onboarding .

What are the top features of C3 AI Suite?

Micro customer segmenting, Alerts: popups & Notifications and Personalization are some of the top features of C3 AI Suite.

Who uses C3 AI Suite?

C3 AI Suite is used by Utilities, Oil & Energy and Education among other industries.

What are C3 AI Suite alternatives?

Vantage Circle and Bunchball Nitro are popular alternatives for C3 AI Suite.

Where is C3 AI Suite located?

C3 AI Suite is headquartered at 1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US.
lightning

Peers used C3 AI Suite for engagement management and identify target customers

C3 AI Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.70/5 ★

Read Reviews (190)
Analytics

4.74/5 ★

Read Reviews (80)
Custom Reports

4.72/5 ★

Read Reviews (80)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.70/5 ★

Read Reviews (190)
Analytics

4.74/5 ★

Read Reviews (80)
Custom Reports

4.72/5 ★

Read Reviews (80)

Software Failure Risk Guidance

?

for C3 AI Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for C3 AI Suite

C3.ai, Inc. News

Product

C3 AI Deepens Native Integrations Across Microsoft Copilot, Fabric, and Azure AI Foundry - Business Wire

C3 AI has enhanced its native integrations with Microsoft's Copilot, Fabric, and Azure AI Foundry. This development aims to improve interoperability and streamline AI deployment for enterprise customers using Microsoft's platforms.

M&A

Exclusive - C3 AI weighs sale after founder - CEO Siebel steps aside, sources say

C3 AI is considering a potential sale after its founder and CEO, Thomas Siebel, stepped down due to health concerns. This move is part of exploring strategic options for the enterprise AI software provider.

Awards

C3 AI Named a Leader in Industrial AI

C3 AI has been recognized as a Leader in the Verdantix Green Quadrant: Industrial AI Analytics Software (2025) report. The company achieved the highest scores in capabilities and momentum, particularly in predictive maintenance and supply chain solutions. The report highlights C3 AI's success in improving manufacturing uptime and profitability, with notable customer achievements from Nucor Corporation and Con Edison.

Executive

C3 AI Names Stephen Ehikian as Chief Executive Officer - The Software Report

C3 AI has appointed Stephen Ehikian as its new Chief Executive Officer, succeeding Thomas M. Siebel, who will remain as Executive Chairman. Ehikian, known for co-founding RelateIQ and Airkit.ai, brings extensive experience in technology and AI. His appointment is expected to strengthen C3 AI's position in the enterprise AI market and expand its platform and applications.

C3.ai, Inc. Profile

Company Name

C3.ai, Inc.

Company Website

//c3.ai

HQ Location

1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US

Employees

201-500

Social

Financials

NA