Catchpoint Platform Overview

Catchpoint's Internet Performance Monitoring (IPM) Suite is engineered to optimize digital experiences by ensuring performance, availability, and reliability across global networks. This tool offers comprehensive visibility into the Internet stack, enabling businesses to preemptively identify and address BGP issues before they impact operations. Users can observe performance metrics from their customers' locations, allowing for precise diagnostics and faster issue resolution. The suite's intelligent analytics provide actionable insights, helping teams swiftly fix service disruptions. Catchpoint's focus on Internet resilience makes it a critical ally in maintaining uninterrupted digital services. A unique feature includes live monitoring of Internet outages, offering real-time data to mitigate potential disruptions.

Use Cases

Customers recommend Workflow Management, Collaboration, Customer Case Management, as the business use cases that they have been most satisfied with while using Catchpoint Platform.

Other use cases:

  • Contact List Management
  • Competitive Intelligence
See all use cases See less use cases

Catchpoint Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Catchpoint Platform works with different mediums / channels such as Chat. and Slack.

Catchpoint Platform's features include Alerts: Popups & Notifications. and Catchpoint Platform support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Catchpoint Platform analytics capabilities include Analytics, and Custom Reports.

Peer review evidence (same sources as the product rating summary)

"...Accelerate troubleshooting by integrating Catchpoint workflows, notifications, and benchmarks, with Slack, Splunk, ServiceNow, Chef, and many more. ..." Integrations & APIs
"...Collaborate seamlessly with Office 365 via a chat and online meeting solution. ..." Integrations & APIs
"...Explore all Catchpoint's customer case studies, spanning a wide range of industries, from Ecommerce to Enterprise...." Case Studies

Catchpoint Platform, belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Catchpoint-platform empowers detection and resolution of digital supply chain issues using a vast Global Observability Network. Performance monitoring is enhanced for the world's largest networks.

Catchpoint Platform Customer wins, Customer success stories, Case studies

How efficiently Does Catchpoint Platform manage your Workflow Management?

How does Catchpoint Platform facilitate Collaboration?

11 buyers and buying teams have used Cuspera to assess how well Catchpoint Platform solved their Digital Analytics needs. Cuspera uses 166 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.

 

Equinix - Information Technology And Services - Very Large

Redwood City, USA

Catchpoint helps Equinix maintain 99.9% uptime across 220+ data centers. Equinix uses Catchpoint for end user observability and network monitoring. The solution lets Equinix detect and resolve incide...nts quickly, reducing mean time to resolution. Dashboards and alerting tools help pinpoint network latency and performance issues. Equinix now provides customers with real-time service health and advanced analytics.

 

Dotdash - Media Production - Medium

New York, USA

Catchpoint helped Dotdash cut mean time to resolution by 95% using real user monitoring. Dotdash, a major digital publisher, needed to improve web performance for millions of users. They used Catchpo...int’s active observability and RUM to quickly find and fix issues. The tools let Dotdash spot root causes almost instantly. Data from Catchpoint is easy to use in internal dashboards. This led to better user engagement and experience across Dotdash’s brands.

 

Dotdash - Publishing - Medium

New York, USA

Catchpoint helped Dotdash cut mean time to resolution by 95% using real user monitoring. Dotdash, a major digital publisher, needed to improve web performance for millions of users. They used Catchpo...int’s active observability and RUM to quickly find and fix issues. The solution let them spot root causes almost instantly and integrate performance data into internal dashboards. This led to better user engagement and a smoother digital experience.

Cox Automotive - Automotive - Very Large

Catchpoint helped Cox Automotive centralize monitoring for many different services. The company needed a single observability solution to manage critical monitoring and ensure service level agreement... compliance. Catchpoint's smart dashboards let the team compare current and past data, making it easier to spot and fix issues. Cox Automotive values Catchpoint's frequent feature updates and strong support. This improved their ability to deliver consistent service across many acquired brands.

Cloudinary - Computer Software - Medium

Cloudinary used Catchpoint to measure and quantify the performance improvements it delivers to customers. Before Catchpoint, Cloudinary lacked tools to show the value of its image and video optimizat...ion. With Catchpoint, Cloudinary can run tests from agents worldwide to compare website performance with and without its optimizations. This helps Cloudinary identify areas for added value and prove its impact to customers. The partnership supports Cloudinary's mission to deliver fast, flawless visual experiences at scale.

 

Box - Information Technology And Services - Large

Redwood City, USA

Box used Catchpoint to improve its API performance and reliability. After service issues, Box needed better insight into customer experience, especially for API users. Catchpoint gave Box real-time m...onitoring, fast issue detection, and clear data visualization. The NOC team could quickly pinpoint and resolve problems. Integration with Wavefront and PagerDuty helped Box track and alert on issues. Box saw a dramatic improvement in reliability and availability.

Master Class: Monitoring from Your Users Perspective

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Catchpoint Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.94/5

Read Reviews (1)
Analytics

4.02/5

Read Reviews (75)
Custom Reports

3.96/5

Read Reviews (14)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.94/5

Read Reviews (1)
Analytics

4.02/5

Read Reviews (75)
Custom Reports

3.96/5

Read Reviews (14)

Software Failure Risk Guidance

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for Catchpoint Platform

Top Failure Risks for Catchpoint Platform

Catchpoint Systems, Inc. News

Product

LogicMonitor Highlights Catchpoint Integration and Push Toward Autonomous IT - TipRanks

LogicMonitor Highlights Catchpoint Integration and Push Toward Autonomous IT - TipRanks

M&A

Vista-Backed LogicMonitor Buys Monitoring Startup Catchpoint - Bloomberg.com

LogicMonitor, backed by Vista Equity Partners, has acquired Catchpoint, a startup specializing in internet performance monitoring. This acquisition aims to enhance LogicMonitor's capabilities in monitoring and performance management.

Product

Catchpoint Debuts Heartbeat Monitoring for Sub-Minute Detection and Critical System Reliability - Yahoo Finance

Catchpoint launched Heartbeat Monitoring, a new feature offering sub-minute detection of micro-incidents for enhanced system reliability. This tool provides five-second visibility into disruptions, aiding Site Reliability Engineering (SRE) and DevOps teams in maintaining digital reliability. It supports multi-cloud environments and integrates with Catchpoints existing monitoring tools, enabling precise telemetry and faster incident resolution.

Product

Catchpoint improves monitoring posture with AI capabilities - Help Net Security

Catchpoint improves monitoring posture with AI capabilities - Help Net Security

Catchpoint Systems, Inc. Profile

Company Name

Catchpoint Systems, Inc.

Company Website

https://www.catchpoint.com/

HQ Location

150 West 30th Street, 3rd Floor New York, NY 10001

Employees

Crunchbase

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