Catchpoint Platform Overview

Catchpoint's Internet Performance Monitoring (IPM) Suite is engineered to optimize digital experiences by ensuring performance, availability, and reliability across global networks. This tool offers comprehensive visibility into the Internet stack, enabling businesses to preemptively identify and address BGP issues before they impact operations. Users can observe performance metrics from their customers' locations, allowing for precise diagnostics and faster issue resolution. The suite's intelligent analytics provide actionable insights, helping teams swiftly fix service disruptions. Catchpoint's focus on Internet resilience makes it a critical ally in maintaining uninterrupted digital services. A unique feature includes live monitoring of Internet outages, offering real-time data to mitigate potential disruptions.

Use Cases

Customers recommend Workflow Management, Collaboration, Customer Case Management, as the business use cases that they have been most satisfied with while using Catchpoint Platform.

Other use cases:

  • Contact List Management
  • Competitive Intelligence
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Catchpoint Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Catchpoint Platform works with different mediums / channels such as Chat. and Slack.

Catchpoint Platform's features include Alerts: Popups & Notifications. and Catchpoint Platform support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Catchpoint Platform analytics capabilities include Analytics, and Custom Reports.

Catchpoint Platform, belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Catchpoint-platform empowers detection and resolution of digital supply chain issues using a vast Global Observability Network. Performance monitoring is enhanced for the world's largest networks.

Catchpoint Platform Customer wins, Customer success stories, Case studies

How can Catchpoint Platform optimize your Workflow Management Workflow?

How does Catchpoint Platform address your Collaboration Challenges?

11 buyers and buying teams have used Cuspera to assess how well Catchpoint Platform solved their Digital Analytics needs. Cuspera uses 166 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.

Teridion

Catchpoint helps Teridion show fast performance gains to customers. Teridion uses Catchpoint to compare website speed with and without KumoX. The analytics break down improvements by percentage, resp...onse time, and location. This helps Teridion prove value and close deals faster. The tool also validates Teridion's internal monitoring and supports their sales process.

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Equinix - Information Technology And Services

Catchpoint helps Equinix deliver reliable digital services. Equinix uses Catchpoint to monitor service reliability and internet performance. The platform gives Equinix fast insights into network issu...es. Equinix can now find and fix problems in minutes. This helps Equinix keep uptime high and customers happy.

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Akamai - Cloud And Infrastructure

Catchpoint Internet Performance Monitoring helps Akamai secure and deliver over 1 billion online interactions daily. Akamai uses IPM for real-time and historic monitoring, incident detection, and dee...p analytics. The platform enables Akamai to quickly verify and analyze issues, present clear historic data, and provide transparent reporting to customers. Custom monitoring and proactive alerting support high-touch clients, including major banks. Akamai relies on Catchpoint to maintain uptime, resilience, and strong customer relationships.

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SAP

Catchpoint helps SAP Commerce Cloud detect outages fast. SAP uses Catchpoint to watch all systems from one dashboard. They find the root cause of business problems in three minutes. This keeps custom...er service strong. SAP gets alerts in seconds when a website goes down. They can tell customers what is wrong and work with them quickly.

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Equinix

Catchpoint helps Equinix deliver reliable digital services. Equinix uses Catchpoint to monitor service reliability and maintain high uptime. The platform gives Equinix full visibility into network is...sues. With Catchpoint, Equinix can find and fix problems in minutes. This helps Equinix keep services running for customers around the world.

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SAP

Catchpoint helps SAP Commerce Cloud detect outages fast. SAP uses Catchpoint to watch all systems from one dashboard. When a site goes down, SAP gets alerts in seconds. The team finds the root cause ...in three minutes. This lets SAP keep a high level of customer experience. SAP can quickly inform customers and fix problems fast.

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Master Class: Monitoring from Your Users Perspective

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Catchpoint Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.94/5 ★

Read Reviews (1)
Analytics

4.02/5 ★

Read Reviews (75)
Custom Reports

3.96/5 ★

Read Reviews (14)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.94/5 ★

Read Reviews (1)
Analytics

4.02/5 ★

Read Reviews (75)
Custom Reports

3.96/5 ★

Read Reviews (14)

Software Failure Risk Guidance

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Top Failure Risks for Catchpoint Platform

Catchpoint Systems, Inc. News

Product

Catchpoint Debuts Heartbeat Monitoring for Sub-Minute Detection and Critical System Reliability - Yahoo Finance

Catchpoint launched Heartbeat Monitoring, a new feature offering sub-minute detection of micro-incidents for enhanced system reliability. This tool provides five-second visibility into disruptions, aiding Site Reliability Engineering (SRE) and DevOps teams in maintaining digital reliability. It supports multi-cloud environments and integrates with Catchpoints existing monitoring tools, enabling precise telemetry and faster incident resolution.

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Product

Catchpoint improves monitoring posture with AI capabilities - Help Net Security

Catchpoint improves monitoring posture with AI capabilities - Help Net Security

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Product

Catchpoint launches native mobile monitoring built on OpenTelemetry giving customers unmatched visibility into Mobile App Performance

Catchpoint has launched native mobile monitoring built on OpenTelemetry, enhancing its Internet Performance Monitoring platform. This new capability provides organizations with deep, real-time visibility into mobile app performance, enabling proactive identification and resolution of issues across digital user experiences.

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Product

Catchpoint adds OpenTelemetry-based real-user monitoring for mobile devices

Catchpoint has introduced OpenTelemetry-based real-user monitoring for mobile devices. This enhancement enables deeper visibility into mobile application performance and user experience. The new feature leverages OpenTelemetry standards to provide actionable analytics for DevOps and IT teams focused on observability and mobile performance monitoring.

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Catchpoint Systems, Inc. Profile

Company Name

Catchpoint Systems, Inc.

Company Website

https://www.catchpoint.com/

HQ Location

150 West 30th Street, 3rd Floor New York, NY 10001

Employees

Crunchbase

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Financials

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