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Certainly: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Certainly
Brand: Certainly
Rating: 4.57 (306 reviews)

4.57 5

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(306)

Ecommerce chatbot builder

AI Powered

Certainly Overview

Certainly offers an AI-powered, no-code ecommerce chatbot builder with premade content and template integrations. It helps improve customer satisfaction, cut costs, and increase revenue.

Use Cases

Customers recommend Measuring Customer Satisfaction, Engagement Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Certainly.

Other use cases:

Onboarding
Community Marketing
Product Marketing
Lifetime Value Management
Collaboration
Proposal & Quote Management

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Business Priorities

Enhance Customer Relationships and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Certainly.

Other priorities:

Scale Best Practices
Increase Sales & Revenue
Improve ROI
Increase Customer Life Time Value
Improve Efficiency

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Certainly Use-Cases and Business Priorities: Customer Satisfaction Data

Certainly's features include Bot. and Certainly support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Certainly analytics capabilities include Custom Reports, and Analytics.

Reviews

"The AIO team was not technical, but with BotXO they could manage complex dialogue flows without being overwhelmed by their complexity. BotXO's intuitive interface was suitable for the customers as well. The onboarding process was a positive experien...ce for the AIO team. The switch from DialogFlow to BotXO happened smoothly. The AIO team have very good communication with the team at BotXO and can collaborate on the product." - Regin Jensen

Certainly, DataRobot, Popup Maker, Octane AI, Chatbase, etc., all belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Certainly

Top Industries

Computer & Network Security
Banking
Hospitality

Popular in

Small Business

Certainly is popular in Computer & Network Security, Banking, and Hospitality and is widely used by Small Business,

Comprehensive Insights on Certainly Use Cases

How can Certainly enhance your Engagement Management process?

6+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Certainly solved their Chatbot needs. Cuspera uses 306 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Regin Jensen CEO AIO	The AIO team was not technical, but with BotXO they could manage complex dialogue flows without being overwhelmed by their complexity. BotXO's intuitive interface was suitable for the customers as well. The onboarding process was a positive experience for the AIO team. The switch from DialogFlow to... BotXO happened smoothly. The AIO team have very good communication with the team at BotXO and can collaborate on the product. Testimonial By Regin Jensen
Anders Rahr Senior Vice President. IT & Logistics IC Group A/S	BotXO enables you to start using chatbots to solve specific tasks already today. As BotXO integrates with 3rd party services, the platform can scale with your needs and matureness as a company. Testimonial By Anders Rahr
Benjamin Damsgaard Digital Consultant Krifa	I would strongly recommend BotXO's chatbots, because of the ability to serve customers any time of the day. Now we can give the customers the right answer in the middle of the night or even during Christmas Eve. Testimonial By Benjamin Damsgaard

CUSTOMERS	TESTIMONIALS
Regin Jensen CEO AIO	The AIO team was not technical, but with BotXO they could manage complex dialogue flows without being overwhelmed by their complexity. BotXO's intuitive interface was suitable for the customers as well. The onboarding process was a positive experience for the AIO team. The switch from DialogFlow to... BotXO happened smoothly. The AIO team have very good communication with the team at BotXO and can collaborate on the product. Testimonial By Regin Jensen
Anders Rahr Senior Vice President. IT & Logistics IC Group A/S	BotXO enables you to start using chatbots to solve specific tasks already today. As BotXO integrates with 3rd party services, the platform can scale with your needs and matureness as a company. Testimonial By Anders Rahr
Benjamin Damsgaard Digital Consultant Krifa	I would strongly recommend BotXO's chatbots, because of the ability to serve customers any time of the day. Now we can give the customers the right answer in the middle of the night or even during Christmas Eve. Testimonial By Benjamin Damsgaard

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Visma Enterprise	NA	Case Study Visma Enterprise Visma Enterprise Denmark has implemented BotXO’s AI chatbot solution to help HR and payroll during peak times. Read More
Venture Cup	NA	Case Study Venture Cup Learn how Venture Cup used BotXO Read More
Hamsto	NA	Case Study Hamsto Learn how Hamsto used BotXO Read More