Churn360 Overview

Kovai.co offers a robust suite of Microsoft Integration tools and SaaS products, supporting over 1,500 businesses globally. This platform enhances customer success by leveraging AI capabilities to drive direct business impact. Kovai.co's tools are designed to empower customers and create an efficient workforce, ensuring seamless integration within enterprise environments. The platform's strength lies in its ability to manage complex business processes effectively, backed by a dedicated team of over 250 professionals. With a focus on knowledge-driven environments, Kovai.co stands out in the market, offering unique value through its AI-enhanced software solutions.

Use Cases

Customers recommend Customer Feedback Management, Onboarding, Upselling, as the business use cases that they have been most satisfied with while using Churn360.

Other use cases:

  • Engagement Management
  • Sending & Publishing Communications
  • Lifetime Value Management
  • Helpdesk Management
  • Meeting Management
  • Identify Target Customers
  • Customise Loyalty Program
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Churn360.

Other priorities:

  • Acquire Customers
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Churn360 Use-Cases and Business Priorities: Customer Satisfaction Data

Churn360 works with different mediums / channels such as E-Mail. and Chat.

Churn360's features include Feedback Surveys, Personalization, Dashboard, etc. and Churn360 support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Churn360 analytics capabilities include Analytics, and Custom Reports.

Churn360, ChurnZero, Sinch, TalkToTheManager, Front, etc., all belong to a category of solutions that help Customer Success Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Churn360 is an AI-driven Customer Success platform designed to help SaaS companies predict customer health and reduce churn. It aims to accelerate retention and revenue growth.

Comprehensive Insights on Churn360 Use Cases

How efficiently Does Churn360 manage your Customer Feedback Management?

How can Churn360 enhance your Onboarding process?

How can Churn360 optimize your Upselling Workflow?

How can Churn360 optimize your Engagement Management Workflow?

Why is Churn360 the best choice for Sending & Publishing Communications?

11+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Churn360 solved their Customer Success Platform needs. Cuspera uses 284 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Success Platform needs.

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Churn360: The Best Customer Success Software For B2B SAAS

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Peers used Churn360 for customer feedback management and onboarding

Churn360 Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.52/5 ★

Read Reviews (4)
Analytics

4.00/5 ★

Read Reviews (11)
Custom Reports

4.00/5 ★

Read Reviews (18)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.52/5 ★

Read Reviews (4)
Analytics

4.00/5 ★

Read Reviews (11)
Custom Reports

4.00/5 ★

Read Reviews (18)

Software Failure Risk Guidance

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for Churn360

Overall Risk Meter

Low Medium High

Top Failure Risks for Churn360

Kovai Limited News

M&A

Kovai.co Acquires SaaS Startup Floik to Boost Document360's Knowledge Management Capabilities - MSN

Kovai.co has acquired SaaS startup Floik to enhance Document360's knowledge management capabilities.

M&A

Coimbatore-based SaaS firm Kovai acquires Elevation Capital-backed Floik - Moneycontrol

Kovai, a SaaS firm from Coimbatore, acquired Floik, a company backed by Elevation Capital.

M&A

Kovai.co acquires B2C SaaS startup Floik - Entrackr

Kovai.co has acquired the B2C SaaS startup Floik.

M&A

Kovai.co acquires Bengaluru-based business-to-consumer SaaS company Floik - Business Standard

Kovai.co has acquired Floik, a SaaS company based in Bengaluru.

Kovai Limited Profile

Company Name

Kovai Limited

Company Website

https://www.kovai.co/

HQ Location

Planwell House, Edgington Way, Sidcup, DA14 5BH

Employees

51-100

Social

Financials

PRIVATE