Cisco Jabber Overview

Cisco Jabber offers instant messaging, voice/video calls, voice messaging, desktop sharing, conferencing, and presence. It enables effective collaboration anywhere on any device by identifying availability.

Use Cases

Customers recommend Collaboration, Communication Management, Conference Call Management, as the business use cases that they have been most satisfied with while using Cisco Jabber.

Other use cases:

  • Helpdesk Management
  • Contact List Management
  • Content Sharing
  • Meeting Management
  • Document Sharing
  • Engagement Management
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Cisco Jabber.

Other priorities:

  • Enhance Customer Relationships
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Improve ROI
  • Establish Thought Leadership
  • Improve Visibility
  • Scale Best Practices
  • Increase Sales & Revenue
See all business priorities See less business priorities

Cisco Jabber Use-Cases and Business Priorities: Customer Satisfaction Data

Cisco Jabber works with different mediums / channels such as Phone Calls. Video. Offline etc.

Cisco Jabber's features include Personalization, Alerts: Popups & Notifications, Capture Screen, etc. and Cisco Jabber support capabilities include Chat Support, Email Support, Phone Support, etc. also Cisco Jabber analytics capabilities include Analytics, and Custom Reports.

Reviews

"I don't know how we collaborated before we got Cisco Webex. It's so natural to me now, and a much more inspiring way to work." - Ida Furnes Breivik

Cisco Jabber, Claromentis, Simpplr, Mural, Chanty, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Cisco Jabber

Top Industries

  • Information Technology and Services
  • Computer Software
  • Hospital & Health Care

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Cisco Jabber is popular in Information Technology And Services, Computer Software, and Hospital & Health Care and is widely used by Enterprise, Large Enterprise, and Mid Market.

Comprehensive Insights on Cisco Jabber Use Cases

How does Cisco Jabber address your Collaboration Challenges?

What benefits does Cisco Jabber offer for Communication Management?

What Are the key features of Cisco Jabber for Conference Call Management?

How can Cisco Jabber enhance your Helpdesk Management process?

How can Cisco Jabber enhance your Contact List Management process?

33+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Cisco Jabber solved their Team Collaboration needs. Cuspera uses 9281 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Cisco Jabber testimonial

Ida Furnes Breivik

Client Services Manager

IBM Norway

I don't know how we collaborated before we got Cisco Webex. It's so natural to me now, and a much more inspiring way to work. Testimonial By Ida Furnes Breivik
Cisco Jabber testimonial

Derek Westervelt

Technical Executive Producer

The Ellen DeGeneres Show

Something undeniably powerful happens when you bring people from all over the place into the studio. Cisco gave The Ellen Show that power to connect the fans all over the world so they could be part of the group and feel the warmth and the fun that everybody has when they come to the show. Testimonial By Derek Westervelt
Cisco Jabber testimonial

Joe West

PhD, Professor

UNC Pembroke

Cisco Webex has allowed me to integrate my face-to-face students and my online students into a single environment that is virtually seamless. I'm teaching to my online students just like I teach to my face-to-face students. Testimonial By Joe West
CUSTOMERS TESTIMONIALS
Cisco Jabber testimonial

Ida Furnes Breivik

Client Services Manager

IBM Norway

I don't know how we collaborated before we got Cisco Webex. It's so natural to me now, and a much more inspiring way to work. Testimonial By Ida Furnes Breivik
Cisco Jabber testimonial

Derek Westervelt

Technical Executive Producer

The Ellen DeGeneres Show

Something undeniably powerful happens when you bring people from all over the place into the studio. Cisco gave The Ellen Show that power to connect the fans all over the world so they could be part of the group and feel the warmth and the fun that everybody has when they come to the show. Testimonial By Derek Westervelt
Cisco Jabber testimonial

Joe West

PhD, Professor

UNC Pembroke

Cisco Webex has allowed me to integrate my face-to-face students and my online students into a single environment that is virtually seamless. I'm teaching to my online students just like I teach to my face-to-face students. Testimonial By Joe West

Case Studies

COMPANY INDUSTRY CASE STUDIES
Cisco Jabber case study
NA
Case Study STANLEY Healthcare

Keeping critical care equipment within reach

Read More
Cisco Jabber case study
NA
Case Study Medibus

Cisco is helping take healthcare to more patients in more places with Medibus.

Read More
Cisco Jabber case study
NA
Case Study Medibus

Cisco is helping take healthcare to more patients in more places with Medibus.

Read More

Frequently Asked Questions(FAQ)

for Cisco Jabber

What is Cisco Jabber?

Cisco Jabber is an Internal Communications Software. Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice and video calls, voice messaging, and web conferencing.

Cisco Jabber features include: file-sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more. With Cisco Jabber persistent chat, users can create multiple team spaces with advanced file sharing and search features. Members can be added from in-company contact databases or external sources and allocated individual permission levels to ensure data protection and security. With end-to-end encryption, chat history is securely retained for reference, including shared files and participant activity.

Cisco Jabber enables calendar integration with Google Calendar, Microsoft Outlook, and IBM Lotus notes so meetings can be arranged and started directly from calendar invites. Additionally, the platform can be integrated with desk phones, headsets, Apple and Android smartwatches, video conferencing equipment, and far-end cameras.

What is Cisco Jabber used for?

Cisco Jabber is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Collaboration, Communication Management and Conference Call Management .

What are the top features of Cisco Jabber?

Personalization, Alerts: popups & Notifications and Capture screen are some of the top features of Cisco Jabber.

Who uses Cisco Jabber?

Cisco Jabber is used by Information Technology And Services, Computer Software and Hospital & Health Care among other industries.

What are Cisco Jabber alternatives?

Claromentis, Simpplr, Mural and Chanty are popular alternatives for Cisco Jabber.

Where is Cisco Jabber located?

Cisco Jabber is headquartered at Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA.
lightning

Peers used Cisco Jabber for collaboration and communication management

Cisco Jabber Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.53/5 ★

Read Reviews (2)
Analytics

3.44/5 ★

Read Reviews (20)
Custom Reports

3.15/5 ★

Read Reviews (240)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.53/5 ★

Read Reviews (2)
Analytics

3.44/5 ★

Read Reviews (20)
Custom Reports

3.15/5 ★

Read Reviews (240)

Cisco Jabber Integrations

Cisco Jabber integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.74/5 ★

Read Reviews (231)
Data Import

3.17/5 ★

Read Reviews (473)

Few API Integrations for Cisco Jabber

Software Failure Risk Guidance

?

for Cisco Jabber

Overall Risk Meter

Low Medium High

Top Failure Risks for Cisco Jabber

Cisco Systems, Inc. News

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Cisco introduces AI Defense to help protect businesses during their AI transformation.

14/01/2025 - source

Cisco Unveils AI Defense to Secure the AI Transformation of Enterprises - PR Newswire

Cisco introduces AI Defense to enhance enterprise security during AI transformation.

14/01/2025 - source

Cisco and NTT DATA partner to transform global enterprise wireless connectivity

Cisco and NTT DATA have expanded their partnership to enhance global enterprise wireless connectivity.

25/11/2024 - source

Cisco Systems, Inc. Feeds

CISCO REPORTS FIRST QUARTER EARNINGS

Cisco reports its first-quarter earnings, detailing financial results for the period.

12/11/2024 - source

Five Benefits of Wi-Fi Onboarding via Captive Portals

In an age where providing internet connectivity to customers has become a necessity, captive portals have become an efficient, streamlined method of onboarding users securely. One of the main reasons for its increasing popularity is the many benefits it brings to the enterprises and businesses that chose to use it. Let’s take a closer look […]

29/05/2024 - source

Occupancy Monitoring enables a safe return to campus, at Aventus

Overview & challenge Aventus, a secondary Vocational Education and Training institute in the Netherlands, operates six campuses with 1,150 instructors and staff. Their main campus is designed to handle around 8,000 to 10,000 people, and their classrooms are designed for 30 students. Post pandemic, they decided to begin at a capacity of 15 per cent […]

27/05/2024 - source

Cisco Systems, Inc. Profile

Company Name

Cisco Systems, Inc.

Year Founded

1984

HQ Location

Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA

Employees

10001+

Social

Financials

IPO