ClearlyRated®: Use-Cases, Insights and Reviews | 2025 Cuspera

ClearlyRated helped ABR Employment Services boost client satisfaction by 22 NPS points in 12 months. ABR used ClearlyRated’s survey and analytics platform to gather feedback and improve staffing solu...tions. The company automated client experience processes and used actionable data to reduce miscommunications. ABR achieved zero detractors in client feedback and won Best Of Staffing awards for 15 years. Their focus on technology and continuous improvement drove profitable growth in a tough market.
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Amplify Recruiters by ClearlyRated helped Apex Systems boost candidate trust and recruiter credibility. Apex faced candidate skepticism due to industry scams. With Amplify, recruiters shared verified... profiles and reviews, leading to over 1,000 candidate reviews and a 4.7-star rating. Recruiters saw higher response rates and less pushback from candidates. The program improved recruiter morale and helped Apex stand out in staffing.
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ClearlyRated helped Cella improve service excellence with its NPS survey program. Cella used ClearlyRated to gather feedback from both clients and talent at multiple stages. This led to a 66.7 NPS fo...r talent satisfaction and a 55.6 NPS for client satisfaction. Cella earned the Best of Staffing, Talent and Client Satisfaction Diamond Award for 15 years. The platform boosted Cella's marketing and improved their talent experience.
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ClearlyRated’s NPS survey platform helped Cross Country Locums replace manual feedback with automated surveys. The staffing firm improved client and talent experience tracking and earned 13 Best of S...taffing Talent Satisfaction Awards and 13 Best of Staffing Client Satisfaction Awards. Monthly surveys and real-time reporting let them address issues quickly and promote positive results. The solution expanded to other Cross Country brands, driving consistent service excellence. Awards and feedback boosted trust with clients and talent.
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ClearlyRated's NPS survey platform helped Essential StaffCARE (ESC) measure client satisfaction and boost their online reputation. ESC achieved a 74 NPS in their first annual survey, far above the in...surance industry benchmark. They collected 232 client ratings and 91 testimonials, strengthening their sales and marketing. The platform also helped ESC quickly address unhappy clients and recognize top team members. These results transformed ESC's client relationships and internal engagement.
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ClearlyRated helped GDH, a staffing firm, get honest feedback from clients and employees. Before, GDH had no way to spot blindspots or measure satisfaction. With ClearlyRated’s survey platform, GDH e...arned 15 consecutive Best of Staffing Client Satisfaction awards and 12 for Talent Satisfaction. The surveys led to new support teams, better marketing credibility, and a 96% satisfaction rate during COVID. GDH now uses real-time feedback to improve service and employee experience.
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