Clientshare Pulse Overview

Clientshare Pulse enhances customer engagement and retention through its specialized Business Review software tailored for B2B enterprises. The platform excels in providing digital Quarterly Business Reviews (QBRs), offering unique risk analysis dashboards that leverage client feedback to pinpoint at-risk accounts and uncover growth opportunities. This strategic approach allows businesses to proactively manage client relationships and expand contracts. By focusing on data-driven insights, Clientshare Pulse helps organizations not only identify potential issues but also capitalize on new opportunities, thus optimizing client satisfaction and retention.

Use Cases

Customers recommend Engaging And Following Up, Contract Management, Relationship Management, as the business use cases that they have been most satisfied with while using Clientshare Pulse.

Other use cases:

  • Customer Feedback Management
  • Workflow Management
  • Digital Marketing
  • Sales Review & Feedback
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Manage Risk are the most popular business priorities that customers and associates have achieved using Clientshare Pulse.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
See all business priorities See less business priorities

Clientshare Pulse Use-Cases and Business Priorities: Customer Satisfaction Data

Clientshare Pulse works with different mediums / channels such as Promotions.

Reviews

"Clientshare is an intuitive and simple to use platform. Having one place for both our clients and Telefónica Tech to interact about everything to do with our relationship has made everyone’s life simpler." - Martin Hess

Clientshare Pulse, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Clientshare Pulse is the only Quarterly Business Reviews platform for B2B enterprises. Problem accounts are uncovered and growth opportunities identified easily.

Popular Business Setting

for Clientshare Pulse

Top Industries

  • Consumer Services
  • Human Resources
  • Hospitality

Popular in

  • Enterprise

Clientshare Pulse is popular in Consumer Services, Human Resources, and Hospitality and is widely used by Enterprise,

Clientshare Pulse Customer wins, Customer success stories, Case studies

What solutions does Clientshare Pulse provide for Engaging And Following Up?

How efficiently Does Clientshare Pulse manage your Contract Management?

What solutions does Clientshare Pulse provide for Customer Feedback Management?

What benefits does Clientshare Pulse offer for Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well Clientshare Pulse solved their Help Desk needs. Cuspera uses 172 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

CUSTOMERS TESTIMONIALS
Clientshare Pulse testimonial

Martin Hess

Telefónica Tech
Clientshare is an intuitive and simple to use platform. Having one place for both our clients and Telefónica Tech to interact about everything to do with our relationship has made everyone’s life simpler. Testimonial By Martin Hess
Clientshare Pulse testimonial

Paul Evans

CEO

Carlisle Support Services
Putting the Customer at the Heart of all we do is the cornerstone of Carlisle. We are working with Clientshare to deliver upon this core value of our business Testimonial By Paul Evans
Clientshare Pulse testimonial

Katy Thompson

CH&CO
This platform offers us the opportunity to communicate clearly and succinctly on key activities, management information, innovation, special events and reach out to an entire community. Our clients have responded well to the introduction of Clientshare, which has been a welcome innovation. Testimonial By Katy Thompson
CUSTOMERS TESTIMONIALS
Clientshare Pulse testimonial

Martin Hess

Telefónica Tech
Clientshare is an intuitive and simple to use platform. Having one place for both our clients and Telefónica Tech to interact about everything to do with our relationship has made everyone’s life simpler. Testimonial By Martin Hess
Clientshare Pulse testimonial

Paul Evans

CEO

Carlisle Support Services
Putting the Customer at the Heart of all we do is the cornerstone of Carlisle. We are working with Clientshare to deliver upon this core value of our business Testimonial By Paul Evans
Clientshare Pulse testimonial

Katy Thompson

CH&CO
This platform offers us the opportunity to communicate clearly and succinctly on key activities, management information, innovation, special events and reach out to an entire community. Our clients have responded well to the introduction of Clientshare, which has been a welcome innovation. Testimonial By Katy Thompson

ABM - Facilities Management

Clientshare Pulse helped ABM improve customer engagement and service quality. ABM used Pulse to track real-time customer sentiment and stakeholder engagement. 87% of ABM’s Business & Industry divisio...n revenue is now managed through Pulse. The tool gave ABM instant access to customer feedback, helping them respond quickly and make better decisions. Pulse also helped ABM align internal teams and improve customer retention and growth.

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CEVA Logistics - Logistics

Clientshare Pulse helps CEVA Logistics spot client accounts at risk and stop churn. Before, the team struggled to measure customer satisfaction and often learned about problems too late. Now, they us...e Clientshare to standardize business reviews and collect feedback. This gives them more control and helps them find accounts that need extra care or are ready to grow. The platform makes account management easier and improves client relationships.

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Guidant Global - Human Resources

Clientshare Pulse helped Guidant Global improve client engagement and communication. Guidant faced challenges managing relationships with many stakeholders during rapid growth. They used Clientshare ...to standardize account management and deliver regular business reviews. Integrating PowerBI enabled real-time data sharing. Since 2016, Guidant achieved a 95% contract retention rate and increased credibility with clients.

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Go Inspire - Marketing And Advertising

Clientshare Pulse helped Go Inspire fix their inconsistent Quarterly Business Review process. The platform made reviews more structured and transparent. Teams now track feedback and follow up quickly.... Customers noticed better reviews and liked the sustainability feature. Go Inspire uses Pulse to share industry insights and segment customer feedback. This improved client relationships and service quality.

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Carlisle Support Services - Facilities Management

Clientshare helped Carlisle Support Services improve client communication and transparency. Carlisle used Clientshare to share live performance data and business reviews with clients. The platform in...tegrated with PowerBI to deliver real-time data. Carlisle also used Clientshare to standardise internal messaging to over 3,000 staff. The solution made service governance more efficient and freed up managers to focus on business growth.

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SEKO Logistics - Logistics

Pulse helps SEKO Logistics keep clients updated with regular reviews and feedback. SEKO uses Pulse to gather NPS scores and act quickly on client input. The tool is now a key selling point in tenders... and sales talks. SEKO shows clients they care and take immediate action. Pulse adds significant value to SEKO's client relationships.

Read on →
lightning

Peers used Clientshare Pulse for engaging and following up and contract management

Clientshare Pulse Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.94/5 ★

Read Reviews (15)
Analytics

3.62/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.94/5 ★

Read Reviews (15)
Analytics

3.62/5 ★

Read Reviews (7)

Software Failure Risk Guidance

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for Clientshare Pulse

Top Failure Risks for Clientshare Pulse

Client Share Ltd Profile

Company Name

Client Share Ltd

Company Website

https://www.myclientshare.com/

HQ Location

42-46 Princelet Street

Employees

51-200

Social

Linkedin Twitter

Financials

NA