CM Commerce Overview

CM Commerce: Email automation for ecommerce stores, increases sales and revenue with premade workflows ready in minutes. Time is saved with efficient ecommerce email marketing.

Use Cases

Customers recommend Engagement Management, Campaign Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using CM Commerce.

Other use cases:

  • Workflow Management
  • Cross Selling
  • Segmentation And Targeting
  • Tracking & Monitoring Communications
  • Upselling
  • Social Media Analytics
  • Identify Target Customers
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Business Priorities

Increase Sales & Revenue and Improve Consistency are the most popular business priorities that customers and associates have achieved using CM Commerce.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Scale Best Practices
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CM Commerce Use-Cases and Business Priorities: Customer Satisfaction Data

CM Commerce works with different mediums / channels such as E-Mail. Newsletter. and Offline.

CM Commerce's features include Personalization, Templates, Rewards, etc. and CM Commerce support capabilities include 24/7 Support, AI Powered, Email Support, etc. also CM Commerce analytics capabilities include Custom Reports, and Analytics.

Reviews

"...With CM Commerce, you can automatically increase ecommerce conversions, streamline customer engagement, and build deep brand loyalty...." Peer review from Campaign Monitor

Peer review evidence (same sources as the product rating summary)

"...With CM Commerce, you can automatically increase ecommerce conversions, streamline customer engagement, and build deep brand loyalty...." Peer review from Campaign Monitor
"...We re going to cover the plans for both standard Campaign Monitor and CM Commerce. ..." 20 Best Mailchimp Alternatives for 2020 (Free and Paid Options)
"...Always sending untargeted emails to your customers?..." CM Commerce: Email automation for ecommerce stores

CM Commerce, Yespo Оmnichannel CDP, SmartrMail, omnisend, Ortto, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

CM Commerce Customer wins, Customer success stories, Case studies

How can CM Commerce optimize your Engagement Management Workflow?

What makes CM Commerce ideal for Campaign Management?

What makes CM Commerce ideal for Sending & Publishing Communications?

How does CM Commerce address your Workflow Management Challenges?

How can CM Commerce enhance your Cross Selling process?

11 buyers and buying teams have used Cuspera to assess how well CM Commerce solved their E-Commerce Software needs. Cuspera uses 324 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

 

Pimkie - Retail - Large

Villeneuve-d'Ascq, France

Selligent by Marigold helped Pimkie automate local event campaigns across its stores. The solution unified marketing, CRM, and store teams, saving 90 days of manual work. Pimkie reached 100,000 custo...mers and saw a 10% increase in email open rates. Automation enabled personalized, cross-channel journeys for each store event. The process improved efficiency and kept a strong local brand presence.

 

Vitacost - Retail - Large

Boca Raton, USA

Vitacost used Selligent by Marigold to improve its email marketing. The team launched a kinetic "Mystery Sale" campaign with interactive, personalized emails. Customers could reveal discount codes di...rectly in the email, removing extra steps. The campaign led to a 31% increase in revenue per email and a 53% rise in click-to-open rates. Unsubscribe rates dropped by 33%. This approach boosted customer engagement and loyalty.

 

6AM City - Media Production - Small

Greenville, USA

Sailthru by Marigold helped 6AM City scale its city-specific newsletters across 30+ markets. The platform enabled fast launches, smart onboarding, and low-cost subscriber acquisition. 6AM City achiev...ed up to 48% open rates in mature markets and kept cost per lead at $1 or less. Custom integrations and data-driven content decisions improved engagement and list health. The team used Sailthru’s tools to maintain a reader-first approach while expanding quickly.

 

Bloomin' Brands - Restaurants - Very Large

Tampa, USA

Marigold Loyalty helped Bloomin' Brands boost customer visit frequency and drive $2.9M in attributed revenue. The company used targeted punch card campaigns at Carrabba's Italian Grill and Outback St...eakhouse. These campaigns increased average order value by 29.4% and moved guests from 1–2 visits to 3–4 per year. 75% of Carrabba’s members and 46% of Outback members increased their visit frequency. The finance team supported the program due to its clear ROI and long-term value.

 

Metro UK - Publishing - Large

London, UK

Sailthru by Marigold helped Metro UK personalize its newsletters using zero- and first-party data. Metro UK used automated onboarding and content tailored to user interests to boost engagement. The d...aily horoscope newsletter achieved a 45% open rate and 25% click-through rate. 28% of readers signed up for more newsletters. Football and TV newsletters saw open rates up to 59%. Automated flows and personalization drove repeat visits and list growth.

 

iBOOD - Retail - Medium

Amsterdam, Netherlands

Selligent by Marigold helped iBOOD automate daily deal email campaigns. iBOOD connected inventory and customer data to personalize offers for a diverse European audience. The team replaced manual res...tock alerts with automated, data-driven journeys. This led to a 46.14% email open rate and 84,518 personalized emails sent in weeks. Automation improved campaign speed and relevance without extra workload.

lightning

Peers used CM Commerce for engagement management and campaign management

CM Commerce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.20/5

Read Reviews (1)
Custom Reports

4.94/5

Read Reviews (34)
Analytics

4.69/5

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.20/5

Read Reviews (1)
Custom Reports

4.94/5

Read Reviews (34)
Analytics

4.69/5

Read Reviews (11)

Software Failure Risk Guidance

?

for CM Commerce

Overall Risk Meter

Low Medium High

Top Failure Risks for CM Commerce

Marigold News

Product

Emma Achieves HITRUST i1 Certification to Manage Data Protection and Mitigate Cybersecurity Threats - Yahoo Finance

Emma, part of Marigold, has achieved HITRUST i1 Certification for its AWS Data Centers, enhancing its data protection and cybersecurity measures. This certification demonstrates Emma's commitment to high security standards, crucial for handling sensitive information in sectors like healthcare and government.

Marigold Profile

Company Name

Marigold

Company Website

https://meetmarigold.com/

HQ Location

Employees

11-50

Social

Financials

PRIVATE