Comarch Overview

Comarch is a global IT products provider offering proprietary software. Integration of their solutions is delivered worldwide.

Use Cases

Customers recommend Sales Document Management, Loyalty Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Comarch.

Other use cases:

  • Measuring Customer Satisfaction
  • Sales Commission Management
  • Competitive Intelligence
  • Social Media Analytics
  • Engaging On Social Media
  • Collaboration
  • Helpdesk Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Comarch.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Launch New Products
  • Grow Market Share
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Internal Communications
See all business priorities See less business priorities

Comarch Use-Cases and Business Priorities: Customer Satisfaction Data

Comarch works with different mediums / channels such as Social Media. and Promotions.

Comarch's features include Gamification, and Rewards. and Comarch support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Comarch analytics capabilities include Custom Reports, and Analytics.

Reviews

"We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing... Comarch and we look forward to a long and innovative relationship." - JetBlue Airways

Comarch, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Comarch

Top Industries

  • Information Technology and Services

Popular in

  • Small Business

Comarch is popular in Information Technology And Services, and is widely used by Small Business,

Comarch Customer wins, Customer success stories, Case studies

What benefits does Comarch offer for Sales Document Management?

How does Comarch address your Loyalty Management Challenges?

How does Comarch facilitate Engaging And Following Up?

How can Comarch enhance your Measuring Customer Satisfaction process?

11 buyers and buying teams have used Cuspera to assess how well Comarch solved their Content Management Systems needs. Cuspera uses 283 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

CUSTOMERS TESTIMONIALS
Comarch testimonial

JetBlue Airways

We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovat...ive relationship.

Testimonial By JetBlue Airways
Comarch testimonial

Olivier L

Technicolor

Prior to the implementation of the Comarch solution, a lot of time and manual effort was put into document registration and processing. The cost assignment and approval required a lot of e-mail communication making it hard to track and manage processes and progress. The lack of integration with the... ERP system meant that data from approved invoices needed to be registered manually and it might have impact on their accuracy. Now, after the Comarch project we are equipped with a comprehensive solution which allows us to process our documents with promptness and remarkable flexibility. As a technological company, we appreciate real IT professionals. Comarch is certainly one to recommend.

Testimonial By Olivier L
Comarch testimonial

Oliver M

Marketing Director

BP Europe

We have built a truly trustful relationship with Comarch and I am pleased to see all local BP branches satisfied with this relationship. The work we have done together has fully satisfied our expectations and by this I mean on a global and local level. Comarch’s specialists have huge experience and... are always full of innovative ideas on how to make the program even better and more attractive.

Testimonial By Oliver M
CUSTOMERS TESTIMONIALS
Comarch testimonial

JetBlue Airways

We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovat...ive relationship.

Testimonial By JetBlue Airways
Comarch testimonial

Olivier L

Technicolor

Prior to the implementation of the Comarch solution, a lot of time and manual effort was put into document registration and processing. The cost assignment and approval required a lot of e-mail communication making it hard to track and manage processes and progress. The lack of integration with the... ERP system meant that data from approved invoices needed to be registered manually and it might have impact on their accuracy. Now, after the Comarch project we are equipped with a comprehensive solution which allows us to process our documents with promptness and remarkable flexibility. As a technological company, we appreciate real IT professionals. Comarch is certainly one to recommend.

Testimonial By Olivier L
Comarch testimonial

Oliver M

Marketing Director

BP Europe

We have built a truly trustful relationship with Comarch and I am pleased to see all local BP branches satisfied with this relationship. The work we have done together has fully satisfied our expectations and by this I mean on a global and local level. Comarch’s specialists have huge experience and... are always full of innovative ideas on how to make the program even better and more attractive.

Testimonial By Oliver M
 

Comarch Signs New Contract with ExxonMobil to Implement Loyalty Platform in European Markets

Comarch has expanded its partnership with ExxonMobil by signing a new contract to implement its loyalty management solutions across European markets. This project will deploy Comarch's CLM Enterprise... platform and Mobile Application to enhance ExxonMobil's customer engagement and loyalty initiatives. The collaboration underscores Comarch's expertise in supporting large-scale loyalty programs for global corporations.

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Comarch and PHOENIX Pharmahandel GmbH & Co KG Conclude a Successful Financial Year

Comarch and PHOENIX Pharmahandel GmbH & Co KG celebrated a successful financial year, highlighting their collaboration in EDI, OCR, and e-invoicing solutions. They plan to expand their partnership in... 2026, focusing on optimizing supply chain processes and ensuring secure data exchange.

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DHL Implements Comarch E-Invoicing Solution to Meet Jordan's JoFotara Requirements

DHL has implemented Comarch's e-invoicing platform in Jordan to comply with the JoFotara electronic invoicing system, mandatory since April 2025. This integration ensures DHL's invoices meet local co...mpliance by processing them through Comarch's system before validation. The project highlights Comarch's capability to support global companies with scalable solutions for diverse compliance needs.

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Carrefour Poland - Retail

Comarch EDI helped Carrefour Poland switch from paper to electronic document exchange. The solution automated order and invoice processing, reducing errors and cutting costs tied to paper management.... Carrefour improved logistics and could monitor document status in real time. The Archive module met EU e-invoicing rules. Comarch also supported Carrefour during a major acquisition and new store launches at petrol stations.

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True Value - Retail

Comarch Loyalty Management helped True Value improve its rewards program for loyal customers. The platform integrated with True Value’s systems and supported mobile apps, targeted promotions, and rea...l-time POS integration. True Value saw strong results, with an average 371% ROI for stores and triple-digit returns across loyalty categories. Over 800 U.S. stores now use the program. The solution gave True Value more control, flexibility, and data insights for better marketing and growth decisions.

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AXA Assurances Luxembourg - Insurance

Comarch Insurance Agent Essentials helped AXA Assurances Luxembourg modernize its front-office operations. AXA needed a tool for pre-sales, sales, and client service for life and pension insurance. T...he solution improved user experience, supported compliance with new regulations, and enabled an omnichannel strategy. AXA found the platform easy to use, responsive, and comprehensive. The project finished on time, within scope, and on budget.

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Comarch Loyalty ROI – Retail

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Peers used Comarch for sales document management and loyalty management

Comarch Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.66/5

Read Reviews (10)
Custom Reports

4.93/5

Read Reviews (28)
Analytics

4.91/5

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.66/5

Read Reviews (10)
Custom Reports

4.93/5

Read Reviews (28)
Analytics

4.91/5

Read Reviews (23)

Software Failure Risk Guidance

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for Comarch

Overall Risk Meter

Low Medium High

Top Failure Risks for Comarch

Comarch SA News

Awards

Comarch Mentioned in Four Gartner Reports for 2025

Comarch is recognized as a Sample Vendor in four 2025 Gartner reports, highlighting its role in operations automation, customer experience, and monetization in the communications industry. The company's advanced solutions support CSPs in B2B collaboration, AI-driven automation, and customer management, enhancing customer satisfaction and enabling diversified revenue models.

Partnership

Comarch, Hatif Libya and Makman Strengthen Cooperation with New BSS Proof of Concept

Comarch, Hatif Libya, and Makman Technology Consulting have signed a Proof of Concept (PoC) agreement to validate Business Support System (BSS) capabilities for fiber-based broadband services in Libya. This initiative follows their strategic partnership and aims to advance network automation and digital transformation in the North African telecom market.

Product

Comarch is now an Accredited Certified Platform (PA) in France

Comarch e-Invoicing has been accredited as a Certified Platform (PA) by the French tax authority, confirming its compliance with technical, security, and regulatory standards. This accreditation positions Comarch as a key player in the upcoming French e-invoicing reform, enabling secure and compliant electronic invoicing and data exchange. The certification highlights Comarch's commitment to the French market and its robust global e-invoicing capabilities.

Partnership

Comarch Partners with KYROS to Deliver Financially Optimized, High-ROI Loyalty Programs

Comarch has partnered with KYROS to enhance loyalty programs by integrating Comarch's loyalty technology platform with KYROS's actuarial expertise. This collaboration aims to optimize financial management and ROI for loyalty programs, addressing challenges like financial volatility and liability audits. The partnership offers a comprehensive solution for customer engagement and financial stability.

Comarch SA Profile

Company Name

Comarch SA

Company Website

https://www.comarch.com/

HQ Location

al. Jana Pawła II 39A,Kraków, PL

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