Comarch Overview

Comarch is a global IT products provider offering proprietary software. Integration of their solutions is delivered worldwide.

Use Cases

Customers recommend Sales Document Management, Loyalty Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Comarch.

Other use cases:

  • Measuring Customer Satisfaction
  • Sales Commission Management
  • Competitive Intelligence
  • Social Media Analytics
  • Engaging On Social Media
  • Collaboration
  • Helpdesk Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Comarch.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Launch New Products
  • Grow Market Share
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Internal Communications
See all business priorities See less business priorities

Comarch Use-Cases and Business Priorities: Customer Satisfaction Data

Comarch works with different mediums / channels such as Social Media. and Promotions.

Comarch's features include Gamification, and Rewards. and Comarch support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Comarch analytics capabilities include Custom Reports, and Analytics.

Reviews

"We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing... Comarch and we look forward to a long and innovative relationship." - JetBlue Airways

Peer review evidence (same sources as the product rating summary)

"...20/5/2020 Comarch signed an agreement for the implementation and maintenance of the Comarch Corporate Banking system in BNP Paribas Polska. ..." Global IT Business Products Provider
"...Convenience and reliability Simultaneously implement multiple loyalty programs utilizing one powerful application...." Peer review from Featured Customers
"...Big data analytics and social media integration with a loyalty platform allows us to create engagement mechanisms of unprecedented proportions...." Peer review by Mateusz Popiolek, Consulting Director, JetBlue

Comarch, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Comarch

Top Industries

  • Information Technology and Services

Popular in

  • Small Business

Comarch is popular in Information Technology And Services, and is widely used by Small Business,

Comarch Customer wins, Customer success stories, Case studies

How does Comarch facilitate Sales Document Management?

Why is Comarch the best choice for Loyalty Management?

How does Comarch facilitate Engaging And Following Up?

How can Comarch enhance your Measuring Customer Satisfaction process?

11 buyers and buying teams have used Cuspera to assess how well Comarch solved their Content Management Systems needs. Cuspera uses 283 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

CUSTOMERS TESTIMONIALS
Comarch testimonial

JetBlue Airways

We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovat...ive relationship.

Testimonial By JetBlue Airways
Comarch testimonial

Olivier L

Technicolor

Prior to the implementation of the Comarch solution, a lot of time and manual effort was put into document registration and processing. The cost assignment and approval required a lot of e-mail communication making it hard to track and manage processes and progress. The lack of integration with the... ERP system meant that data from approved invoices needed to be registered manually and it might have impact on their accuracy. Now, after the Comarch project we are equipped with a comprehensive solution which allows us to process our documents with promptness and remarkable flexibility. As a technological company, we appreciate real IT professionals. Comarch is certainly one to recommend.

Testimonial By Olivier L
Comarch testimonial

Oliver M

Marketing Director

BP Europe

We have built a truly trustful relationship with Comarch and I am pleased to see all local BP branches satisfied with this relationship. The work we have done together has fully satisfied our expectations and by this I mean on a global and local level. Comarch’s specialists have huge experience and... are always full of innovative ideas on how to make the program even better and more attractive.

Testimonial By Oliver M
CUSTOMERS TESTIMONIALS
Comarch testimonial

JetBlue Airways

We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovat...ive relationship.

Testimonial By JetBlue Airways
Comarch testimonial

Olivier L

Technicolor

Prior to the implementation of the Comarch solution, a lot of time and manual effort was put into document registration and processing. The cost assignment and approval required a lot of e-mail communication making it hard to track and manage processes and progress. The lack of integration with the... ERP system meant that data from approved invoices needed to be registered manually and it might have impact on their accuracy. Now, after the Comarch project we are equipped with a comprehensive solution which allows us to process our documents with promptness and remarkable flexibility. As a technological company, we appreciate real IT professionals. Comarch is certainly one to recommend.

Testimonial By Olivier L
Comarch testimonial

Oliver M

Marketing Director

BP Europe

We have built a truly trustful relationship with Comarch and I am pleased to see all local BP branches satisfied with this relationship. The work we have done together has fully satisfied our expectations and by this I mean on a global and local level. Comarch’s specialists have huge experience and... are always full of innovative ideas on how to make the program even better and more attractive.

Testimonial By Oliver M
 

VodafoneZiggo - Telecommunications - Very Large

Comarch Communications delivers unified fault management for VodafoneZiggo

Utrecht, Netherlands

Comarch Communications has successfully implemented a unified Fault Management and Integration Platform for VodafoneZiggo, enhancing operations across its fixed and mobile networks in the Netherlands.... This strategic deployment simplifies network management, improves service quality, and supports advanced automation, paving the way for future network autonomy.

Read on →
 

Comarch Secures ExxonMobil Contract to Implement Loyalty Platform in Europe

Comarch has secured a contract with ExxonMobil to implement its loyalty management solutions across Europe, expanding their partnership beyond the United States. The project involves deploying the Co...march CLM Enterprise platform and Mobile Application to enhance ExxonMobil's customer engagement and loyalty initiatives. This collaboration underscores Comarch's capability in delivering scalable, advanced loyalty frameworks for global corporations.

Read on →
 

Belgium Reaches One Million Peppol Recipients: Successful Adoption of Standardized E-Invoicing

Comarch, a certified Peppol Access Point, supports Belgium's e-invoicing mandate by providing infrastructure for compliant and secure transactions. Their solution automates data conversion to the Pep...pol BIS 3.0 format, aiding businesses in meeting regulatory requirements and leveraging the Peppol model for seamless data exchange.

Read on →
 

Carrefour Poland - Retail - Very Large

Warsaw, Poland

Comarch EDI helped Carrefour Poland switch from paper to electronic document exchange. The rollout covered over 300 stores and thousands of employees. Carrefour reduced document archiving costs and c...ut errors from manual processing. The system automated logistics and improved monitoring of sent documents. Comarch provided data conversion, validation, and partner training for smooth adoption.

 

European Southern Observatory - Research - Medium

Garching, Germany

Comarch provided IT outsourcing services to the European Southern Observatory. ESO needed a reliable data center and better IT support for its facilities in Germany and Chile. Comarch delivered a com...prehensive IT service package, including service desk, server administration, and network management. The solution improved process optimization and increased IT security. ESO benefited from a single provider for all locations and high-quality services with defined SLA parameters.

 

METRO Digital - Information Technology And Services - Large

Düsseldorf, Germany

Comarch EDI helped METRO Digital, the IT arm of Metro AG, migrate from their previous EDI provider. The new platform now manages EDI infrastructure for 24 countries and 35 sales lines. METRO Digital ...saw reduced costs, faster and safer data transfer, and full automation of supply chain processes. The solution improved business communication with over 20,000 trading partners. Quick decision making and error reduction were key benefits for Metro AG.

Comarch Loyalty ROI – Retail

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Peers used Comarch for sales document management and loyalty management

Comarch Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.66/5

Read Reviews (10)
Custom Reports

4.93/5

Read Reviews (28)
Analytics

4.91/5

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.66/5

Read Reviews (10)
Custom Reports

4.93/5

Read Reviews (28)
Analytics

4.91/5

Read Reviews (23)

Software Failure Risk Guidance

?

for Comarch

Overall Risk Meter

Low Medium High

Top Failure Risks for Comarch

Comarch SA News

Executive

Comarch Names Anna Janczak Group Head Of Talent

Comarch has appointed Anna Janczak as Group Head of Talent, People Growth & Performance. Janczak brings over 20 years of experience in talent strategy and leadership development, having previously worked at Zurich Insurance and Nortal. Her role will focus on talent management and organizational transformation within Comarch.

Product

Comarch introduces agentic orchestration platform for 5G, FTTH and cloud infrastructures

Comarch has launched an agentic orchestration platform for managing 5G, FTTH, and cloud infrastructures. The platform uses AI agents to streamline telecom operations across network core, RAN, and fiber line infrastructures, integrating an AI-powered catalogue for orchestration playbooks. It supports low and no-code development, minimizing manual errors.

Awards

Comarch and Alliance Bank Win Big at The Global Mass Affluent Wealth Awards 2026

Comarch and Alliance Bank Malaysia Berhad were recognized at The Global Mass Affluent Wealth Awards 2026, winning three awards for their strategic partnership in financial technology and digital transformation in wealth management.

Awards

Comarch recognised as a Representative Vendor in the 2026 Gartner Market Guide for loyalty program vendors

Comarch has been recognized as a Representative Vendor in the 2026 Gartner Market Guide for Loyalty Program Vendors. This acknowledgment highlights Comarch's role in providing advanced IT solutions that unify customer data, enabling real-time, experience-driven engagement. The recognition underscores the importance of data integration and automation in modern marketing technology.

Comarch SA Profile

Company Name

Comarch SA

Company Website

https://www.comarch.com/

HQ Location

al. Jana Pawła II 39A,Kraków, PL

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