Commence Overview

Commence CRM addresses the challenge of managing customer relationships effectively for small businesses. It provides a comprehensive suite of tools for sales and opportunity management, lead management, and marketing campaign management. Businesses using Commence CRM have reported a 14 to 21% increase in sales within the first nine months, highlighting its impact on revenue growth. The platform offers real-time interactive dashboards and robust reporting and analytics, allowing businesses to make informed decisions quickly. Additionally, Commence CRM supports third-party integrations and mobile access, ensuring flexibility and accessibility for users. This CRM solution is designed to streamline customer success and support, enhancing overall business efficiency.

Use Cases

Customers recommend Generation Of New Leads, Campaign Management, Contact List Management, as the business use cases that they have been most satisfied with while using Commence.

Other use cases:

  • Engagement Management
  • Social Media Analytics
  • Opportunity Management
  • Lead Management
  • Relationship Management
  • Helpdesk Management
  • Lead Analytics
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Commence.

Other priorities:

  • Improve Internal Communications
  • Increase Sales & Revenue
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Launch New Products
  • Scale Best Practices
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve ROI
  • Improve Consistency
  • Grow Market Share
  • Increase Customer Life Time Value
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Commence Use-Cases and Business Priorities: Customer Satisfaction Data

Commence works with different mediums / channels such as E-Mail. and Phone Calls.

Commence's features include Micro Customer Segmenting, Ticketing, Dashboard, etc. and Commence support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Commence analytics capabilities include Analytics, and Custom Reports.

Reviews

"This past year we have made substantial strides in using the Commence product to improve our internal business processes. The key however wasn’t just the products robust features and flexibility, but the extremely competent staff that Commence provi...ded that were truly focused on addressing our needs. I would like to thank Commence Corporation for the excellent support we have received. We have been delighted to work with them." - Lila Barnhurst

Commence, Teamgate CRM, Pipeliner CRM, OnePageCRM, Salesflare, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Commence offers top-rated CRM software designed for small businesses. Boost efficiency and manage operations effectively with their trusted solutions.

Popular Business Setting

for Commence

Top Industries

  • Information Technology and Services
  • Computer Software
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Commence is popular in Information Technology And Services, Computer Software, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Commence Use Cases

What Are the key features of Commence for Generation Of New Leads?

How efficiently Does Commence manage your Campaign Management?

How can Commence optimize your Contact List Management Workflow?

What makes Commence ideal for Engagement Management?

How does Commence facilitate Social Media Analytics?

11 buyers and buying teams have used Cuspera to assess how well Commence solved their CRM needs. Cuspera uses 1506 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Commence testimonial

Lila Barnhurst

Marketing Administrator

Concrete Technology

This past year we have made substantial strides in using the Commence product to improve our internal business processes. The key however wasn’t just the products robust features and flexibility, but the extremely competent staff that Commence provided that were truly focused on addressing our need...s. I would like to thank Commence Corporation for the excellent support we have received. We have been delighted to work with them.

Testimonial By Lila Barnhurst
Commence testimonial

Steve Mann

Consultant

P2Energy Solutions

I would like to convey just how much I appreciate the Commence product and how valuable it is in my day-to-day activities. I have used Commence for contact and project management my personal finances, calendar activities, as a software/hardware resource management tool, for software license mainten...ance and many other work related tasks. Commence is a critical software product that I use daily in my work for a leading petroleum software company. Thanks again for a fine product

Testimonial By Steve Mann
Commence testimonial

Kevin Delsite

IS Technical Specialist

Evangelical Community Hospital

After a four-month search, we choose Commence because it offered a high degree of flexibility. We were able to quickly setup and deploy the program with a minimal amount of training, then make changes as needed “on the fly”. We are using Commence for publishing system event and downtime notificatio...ns, project management, calendaring, and a host of other things. Very pleased with our decision.

Testimonial By Kevin Delsite
CUSTOMERS TESTIMONIALS
Commence testimonial

Lila Barnhurst

Marketing Administrator

Concrete Technology

This past year we have made substantial strides in using the Commence product to improve our internal business processes. The key however wasn’t just the products robust features and flexibility, but the extremely competent staff that Commence provided that were truly focused on addressing our need...s. I would like to thank Commence Corporation for the excellent support we have received. We have been delighted to work with them.

Testimonial By Lila Barnhurst
Commence testimonial

Steve Mann

Consultant

P2Energy Solutions

I would like to convey just how much I appreciate the Commence product and how valuable it is in my day-to-day activities. I have used Commence for contact and project management my personal finances, calendar activities, as a software/hardware resource management tool, for software license mainten...ance and many other work related tasks. Commence is a critical software product that I use daily in my work for a leading petroleum software company. Thanks again for a fine product

Testimonial By Steve Mann
Commence testimonial

Kevin Delsite

IS Technical Specialist

Evangelical Community Hospital

After a four-month search, we choose Commence because it offered a high degree of flexibility. We were able to quickly setup and deploy the program with a minimal amount of training, then make changes as needed “on the fly”. We are using Commence for publishing system event and downtime notificatio...ns, project management, calendaring, and a host of other things. Very pleased with our decision.

Testimonial By Kevin Delsite

Video

Using E-Mail Marketing to Create Top Of Mind Awareness “TOMA”

Video Thumbnail

Frequently Asked Questions(FAQ)

for Commence

What is Commence?

Commence is a cloud-based customer relationship management(CRM) solution that caters to small businesses and helps them to manage communication with existing and potential customers. It helps customers enhance sales by automating sales and customer relationship management.

Commence offers various software technologies for the front office business processes, and specializes in cloud-based customer relationship management and business process automation software. It has a streamlined onboarding process, enables businesses to strike just the right balance, and supports a powerful dashboard that provides a snapshot of activities throughout the organization.

Commence provides a full set of tools that encompass contact management, lead management, sales opportunity management, activity management, marketing campaign management, customer service, project management, and more. The seamless ecosystem allows insight into every customer and leads interaction across the organization with powerful analytics and reporting features.

What is Commence used for?

Commence is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Generation Of New Leads, Campaign Management and Contact List Management .

What are the top features of Commence?

Micro customer segmenting, Ticketing and Dashboard are some of the top features of Commence.

Who uses Commence?

Commence is used by Information Technology And Services, Computer Software and Hospital & Health Care among other industries.

What are Commence alternatives?

Teamgate CRM, Pipeliner CRM, OnePageCRM and Salesflare are popular alternatives for Commence.

Where is Commence located?

Commence is headquartered at 2 Industrial Way West, Eatontown, NJ 07724, US.
lightning

Peers used Commence for generation of new leads and campaign management

Commence Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.83/5

Read Reviews (2)
Analytics

4.80/5

Read Reviews (66)
Custom Reports

4.50/5

Read Reviews (188)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.83/5

Read Reviews (2)
Analytics

4.80/5

Read Reviews (66)
Custom Reports

4.50/5

Read Reviews (188)

Software Failure Risk Guidance

?

for Commence

Overall Risk Meter

Low Medium High

Top Failure Risks for Commence

Commence Corporation News

Product

Commence And The Language Group Launch Fetch , A Patent - Pending Translation Solution , To Improve Patient Outcomes

Commence and The Language Group have launched Fetch, a patent-pending translation solution that integrates AI-powered, human-reviewed translations into EHR systems. This solution aims to improve patient outcomes by providing real-time, accurate discharge instructions in multiple languages, reducing readmissions, and ensuring compliance with healthcare regulations.

ADDENDUM: DATA PROCESSOR AGREEMENT

Commence Corporation adds an addendum to the Data Processor Agreement, regulating personal data processing on behalf of clients, enhancing service delivery compliance.

It is Time to Change the Way You Think About CRM Software

By Larry Caretsky CEO, Commence Corporation CRM software has been around for 20 years, and at this point people are tired of hearing about it. It is often viewed as a commodity; just a tool differentiated primarily by price and a few unique features that may or may not be of value to your business.…

The post It is Time to Change the Way You Think About CRM Software appeared first on Commence.

Commence CRM – 2024 Rising Star

Spring 2024 – FeaturedCustomers has identified Commence CRM as a rising star in the CRM sector. This award is based on the quality of the product, its robust functionality and customer testimonials. Commence CRM is ideal for small to mid-size businesses that require more functionality and customizability than is offered by traditional low-cost cookie cutter…

The post Commence CRM – 2024 Rising Star appeared first on Commence.

Commence Corporation Profile

Company Name

Commence Corporation

Company Website

https://www.commence.com/

HQ Location

2 Industrial Way West, Eatontown, NJ 07724, US

Employees

11-50

Social

Financials

PRIVATE