Commence Overview

Commence offers top-rated CRM software designed for small businesses. Boost efficiency and manage operations effectively with their trusted solutions.

Use Cases

Customers recommend Generation Of New Leads, Campaign Management, Contact List Management, as the business use cases that they have been most satisfied with while using Commence.

Other use cases:

  • Engagement Management
  • Social Media Analytics
  • Opportunity Management
  • Lead Management
  • Relationship Management
  • Helpdesk Management
  • Lead Analytics
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Commence.

Other priorities:

  • Improve Internal Communications
  • Increase Sales & Revenue
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Launch New Products
  • Scale Best Practices
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve ROI
  • Improve Consistency
  • Grow Market Share
  • Increase Customer Life Time Value
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Commence Use-Cases and Business Priorities: Customer Satisfaction Data

Commence works with different mediums / channels such as E-Mail. and Phone Calls.

Commence's features include Micro Customer Segmenting, Ticketing, Dashboard, etc. and Commence support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Commence analytics capabilities include Analytics, and Custom Reports.

Reviews

"Commence is hands down the very best CRM solution on the market for small-to-medium sized businesses. My relationship with Commence is what I wish I had with all my vendors. I can't recommend them highly enough." - Melinda K. Spille

Commence, Teamgate CRM, Pipeliner CRM, OnePageCRM, Salesflare, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Commence

Top Industries

  • Information Technology and Services
  • Computer Software
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Commence is popular in Information Technology And Services, Computer Software, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Commence Use Cases

What benefits does Commence offer for Generation Of New Leads?

What benefits does Commence offer for Campaign Management?

What benefits does Commence offer for Contact List Management?

What makes Commence ideal for Engagement Management?

Why is Commence the best choice for Social Media Analytics?

50+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Commence solved their CRM needs. Cuspera uses 1506 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Commence testimonial

Melinda K. Spille

Director of Marketing

Weight Watchers

Commence is hands down the very best CRM solution on the market for small-to-medium sized businesses. My relationship with Commence is what I wish I had with all my vendors. I can't recommend them highly enough. Testimonial By Melinda K. Spille
Commence testimonial

Peter Shoon

CEO

System Support Solutions

We were looking for a system that would become our core process for automating and managing sales. Our use of Commence CRM has done several things for us. First, it helped us to streamline our sales process from initial prospecting and logging of information to document management, quoting, support... incidents and contract administration. Our decision to purchase Commence CRM was primarily based on its easy GUI and customizable views of information. I highly recommend this company and its product. Commence CRM has saved us perhaps $300k/year for 12 years, or a little over $3 million.

Testimonial By Peter Shoon
Commence testimonial

Lila Barnhurst

Marketing Administrator

Concrete Technology

This past year we have made substantial strides in using the Commence product to improve our internal business processes. The key however wasn’t just the products robust features and flexibility, but the extremely competent staff that Commence provided that were truly focused on addressing our need...s. I would like to thank Commence Corporation for the excellent support we have received. We have been delighted to work with them.

Testimonial By Lila Barnhurst
CUSTOMERS TESTIMONIALS
Commence testimonial

Melinda K. Spille

Director of Marketing

Weight Watchers

Commence is hands down the very best CRM solution on the market for small-to-medium sized businesses. My relationship with Commence is what I wish I had with all my vendors. I can't recommend them highly enough. Testimonial By Melinda K. Spille
Commence testimonial

Peter Shoon

CEO

System Support Solutions

We were looking for a system that would become our core process for automating and managing sales. Our use of Commence CRM has done several things for us. First, it helped us to streamline our sales process from initial prospecting and logging of information to document management, quoting, support... incidents and contract administration. Our decision to purchase Commence CRM was primarily based on its easy GUI and customizable views of information. I highly recommend this company and its product. Commence CRM has saved us perhaps $300k/year for 12 years, or a little over $3 million.

Testimonial By Peter Shoon
Commence testimonial

Lila Barnhurst

Marketing Administrator

Concrete Technology

This past year we have made substantial strides in using the Commence product to improve our internal business processes. The key however wasn’t just the products robust features and flexibility, but the extremely competent staff that Commence provided that were truly focused on addressing our need...s. I would like to thank Commence Corporation for the excellent support we have received. We have been delighted to work with them.

Testimonial By Lila Barnhurst

Video

Using E-Mail Marketing to Create Top Of Mind Awareness “TOMA”

Video Thumbnail

Frequently Asked Questions(FAQ)

for Commence

What is Commence?

Commence is a cloud-based customer relationship management(CRM) solution that caters to small businesses and helps them to manage communication with existing and potential customers. It helps customers enhance sales by automating sales and customer relationship management.

Commence offers various software technologies for the front office business processes, and specializes in cloud-based customer relationship management and business process automation software. It has a streamlined onboarding process, enables businesses to strike just the right balance, and supports a powerful dashboard that provides a snapshot of activities throughout the organization.

Commence provides a full set of tools that encompass contact management, lead management, sales opportunity management, activity management, marketing campaign management, customer service, project management, and more. The seamless ecosystem allows insight into every customer and leads interaction across the organization with powerful analytics and reporting features.

What is Commence used for?

Commence is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Generation Of New Leads, Campaign Management and Contact List Management .

What are the top features of Commence?

Micro customer segmenting, Ticketing and Dashboard are some of the top features of Commence.

Who uses Commence?

Commence is used by Information Technology And Services, Computer Software and Hospital & Health Care among other industries.

What are Commence alternatives?

Teamgate CRM, Pipeliner CRM, OnePageCRM and Salesflare are popular alternatives for Commence.

Where is Commence located?

Commence is headquartered at 2 Industrial Way West, Eatontown, NJ 07724, US.
lightning

Peers used Commence for generation of new leads and campaign management

Commence Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.83/5

Read Reviews (2)
Analytics

4.80/5

Read Reviews (66)
Custom Reports

4.50/5

Read Reviews (188)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.83/5

Read Reviews (2)
Analytics

4.80/5

Read Reviews (66)
Custom Reports

4.50/5

Read Reviews (188)

Software Failure Risk Guidance

?

for Commence

Overall Risk Meter

Low Medium High

Top Failure Risks for Commence

Commence Corporation Feeds

ADDENDUM: DATA PROCESSOR AGREEMENT

Commence Corporation adds an addendum to the Data Processor Agreement, regulating personal data processing on behalf of clients, enhancing service delivery compliance.

06/10/2024 - source

It is Time to Change the Way You Think About CRM Software

By Larry Caretsky CEO, Commence Corporation CRM software has been around for 20 years, and at this point people are tired of hearing about it. It is often viewed as a commodity; just a tool differentiated primarily by price and a few unique features that may or may not be of value to your business.…

The post It is Time to Change the Way You Think About CRM Software appeared first on Commence.

03/06/2024 - source

Commence CRM – 2024 Rising Star

Spring 2024 – FeaturedCustomers has identified Commence CRM as a rising star in the CRM sector. This award is based on the quality of the product, its robust functionality and customer testimonials. Commence CRM is ideal for small to mid-size businesses that require more functionality and customizability than is offered by traditional low-cost cookie cutter…

The post Commence CRM – 2024 Rising Star appeared first on Commence.

14/05/2024 - source

Commence Corporation Profile

Company Name

Commence Corporation

Company Website

https://www.commence.com/

HQ Location

2 Industrial Way West, Eatontown, NJ 07724, US

Employees

11-50

Social

Financials

PRIVATE