commercetools Overview

Commercetools is a headless commerce platform based on microservices and cloud-native technology. It offers an API-first, global solution for modern commerce needs.

Use Cases

Customers recommend Engagement Management, Advertisement, Trade Show Marketing, as the business use cases that they have been most satisfied with while using commercetools.

Other use cases:

  • Products & Pricelist Management
  • Lead Qualification: Technographic
  • Promotion Management
  • Discount Management
  • Content Sharing
  • Customer Case Management
  • Touchpoint Management
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Business Priorities

Acquire Customers and Improve Efficiency are the most popular business priorities that customers and associates have achieved using commercetools.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Scale Best Practices
  • Establish Thought Leadership
See all business priorities See less business priorities

commercetools Use-Cases and Business Priorities: Customer Satisfaction Data

commercetools works with different mediums / channels such as Mobile. Video. User Generated Content etc.

commercetools's features include Personalization. and commercetools support capabilities include 24/7 Support, AI Powered, Email Support, etc. also commercetools analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It controls the dataflow and user interaction between front-end client and back-end ERP systems...." Peer review by Manager in Information Technology

commercetools, belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for commercetools

Top Industries

  • Information Technology and Services
  • Food & Beverages

Popular in

  • Small Business
  • Enterprise
  • Mid Market

commercetools is popular in Information Technology And Services, and Food & Beverages, and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on commercetools Use Cases

Why is commercetools the best choice for Engagement Management?

13+ more Business Use Cases

24 buyers and buying teams have used Cuspera to assess how well commercetools solved their E-Commerce Platform needs. Cuspera uses 232 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Case Studies

Retail

CASE STUDY Harry Rosen

Harry Rosen improved its online luxury menswear experience by partnering with commercetools, leading to enhanced customer service and a projected revenue between $300-400 million.

Retail

CASE STUDY Harry Rosen

Harry Rosen improved its online luxury menswear experience by partnering with commercetools, leading to enhanced customer service and a projected revenue between $300-400 million.

Video

Commercetools digs Normet out of the "no B2B eCommerce" hole

Video Thumbnail
lightning

Peers used commercetools for engagement management and advertisement

commercetools Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.68/5

Read Reviews (19)
Analytics

4.49/5

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.68/5

Read Reviews (19)
Analytics

4.49/5

Read Reviews (7)

Software Failure Risk Guidance

?

for commercetools

Overall Risk Meter

Low Medium High

Top Failure Risks for commercetools

commercetools News

Product

commercetools Launches Commerce MCP and AI Hub - MarTech Cube

commercetools has introduced Commerce MCP and AI Hub, expanding its ecommerce platform with advanced AI-driven features. These new solutions aim to help retailers and brands enhance digital commerce experiences, streamline operations, and leverage artificial intelligence for improved customer engagement and sales performance.

Partnership

LEVO named APAC launch partner for global Optimizelycommercetools alliance - Mumbrella

LEVO has been named the exclusive APAC launch partner for the global alliance between Optimizely and commercetools. This partnership will deliver a unified, composable solution integrating Optimizelys Digital Experience Platform with commercetools MACH-certified commerce infrastructure. The offering targets enterprise B2C retailers seeking rapid, AI-driven content and commerce experiences, with general availability set for Q3 2025.

Product

commercetools Launches Commerce MCP and AI Hub to Make Enterprise Commerce Agent-Ready - PR Newswire

commercetools introduced Commerce MCP and AI Hub, new enterprise commerce solutions designed to enable agent-ready digital commerce experiences. These platforms integrate artificial intelligence to streamline complex commerce operations for large organizations, supporting advanced automation and scalable digital transformation in enterprise retail and B2B sectors.

Partnership

Optimizely and commercetools Launch Partnership to Modernize Enterprise Retail Experiences - PR Newswire

Optimizely and commercetools have formed a strategic partnership to deliver integrated solutions for enterprise retail. This collaboration aims to modernize digital commerce experiences by combining Optimizelys digital experience platform with commercetools composable commerce technology, enabling retailers to accelerate innovation and enhance customer engagement across channels.

commercetools Profile

Company Name

commercetools

Company Website

https://commercetools.com/

HQ Location

Munich, Bayern

Employees

101-250

Social

Financials

PRIVATE