CSP Platform Overview

CSP-platform by GRM® optimizes business workflows with next-gen intelligent information management. A demo of the Content Services Platform is available.

Use Cases

Customers recommend Content Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using CSP Platform.

Other use cases:

  • Contact List Management
  • Offer Management
  • Digital Signature
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CSP Platform Use-Cases and Business Priorities: Customer Satisfaction Data

CSP Platform works with different mediums / channels such as Phone Calls. and E-Mail.

Reviews

"...GRM Document Management offers healthcare information management system that organizes data and streamlines business processes throughout an entire healthcare operation, leading to more getting done efficiently while ensuring compliance with industry regulations...." Peer review

CSP Platform, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

CSP Platform Customer wins, Customer success stories, Case studies

What Are the key features of CSP Platform for Content Management?

How can CSP Platform enhance your Workflow Management process?

How efficiently Does CSP Platform manage your Collaboration?

Un distribuidor nacional de alimentos - Food & Beverages

GRM Information Management helped a national food distributor fix slow and costly invoice processing. The company had 34 distribution centers and struggled with manual, error-prone invoice handling. ...GRM used digital conversion and cloud storage to scan and store over 5 million invoices. Now, customer service reps and clients access invoices online. The distributor cut costs, improved service, and boosted employee productivity by outsourcing scanning and record management.

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A Federally Qualified Health Center (FQHC) - Hospital & Health Care

GRM’s Clinical Document iFiling and Release of Information solutions helped a mid-Atlantic FQHC automate patient data management. The FQHC faced staffing shortages and rising paperwork due to the Cov...id-19 pandemic. GRM’s cloud-based platform used OCR and RPA to process records 24/7, reducing errors and manual work. The Release of Information solution streamlined digital requests and improved compliance. Real-time analytics gave management new insights. The FQHC cut its HIM budget by over 50%.

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Hospital Corporation of America - Hospital & Health Care

GRM Online Record Center helped Hospital Corporation of America fix problems in their healthcare coding process. The old system had too much manual work and missing paperwork, causing errors and paym...ent delays. GRM set up a digital claim submission process for 15 practices in just two weeks. The new system made sure all claim information was complete before submission. This cut processing costs, removed bottlenecks, and made payments faster. HCA also saved thousands of dollars in mail delivery charges.

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A prominent New York-based civil litigation law firm - Legal Services

GRM’s Digital Mailroom helped a prominent New York law firm keep business running during the COVID-19 pandemic. The law firm needed a way to handle critical mail without staff coming to the office. G...RM set up a system to forward, scan, and upload mail to the VisualVault cloud platform. Staff accessed and shared documents online, keeping operations smooth and safe. The firm saw better mailroom efficiency and is now considering more digital solutions from GRM.

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Empresa de Serviços Médicos - Hospital & Health Care

GRM's cloud-based content services platform helped a large medical services company cut Days Sales Outstanding by up to 65%. The company processed thousands of patient records daily and faced revenue... loss from manual claim submissions. GRM automated record acquisition and verification, improving accuracy and process visibility. The solution reduced claim denials and saved millions of dollars. Advanced analytics delivered real-time insights for better business process management.

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Hospital Corporation of America - Hospital & Health Care

GRM Information Management helped Hospital Corporation of America fix slow, error-prone medical coding. The old process used lots of paper and caused delays and mistakes. GRM set up a digital claims ...system with online forms and cloud storage. This new workflow made sure all claim info was complete before submission. HCA cut processing costs, removed bottlenecks, and sped up payments. The solution reduced manual errors and saved thousands in mail delivery charges.

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CSP Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.52/5

Read Reviews (1)
Custom Reports

3.63/5

Read Reviews (5)
Analytics

3.50/5

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.52/5

Read Reviews (1)
Custom Reports

3.63/5

Read Reviews (5)
Analytics

3.50/5

Read Reviews (3)

Software Failure Risk Guidance

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for CSP Platform

Top Failure Risks for CSP Platform

GRM Information Management Services, Inc. News

M&A

GRM Information Management Further Expands a Growing Presence in Mid Atlantic Region with the Acquisition of Metropolitan Archives - Business Wire

GRM Information Management has acquired Metropolitan Archives, expanding its presence in the Mid Atlantic region.

GRM Information Management Services, Inc. Profile

Company Name

GRM Information Management Services, Inc.

HQ Location

Jersey City, NJ

Employees

251-500

Social

Financials

PRIVATE