Customer.guru Overview
Customer.guru offers a streamlined solution for monitoring customer satisfaction through the Net Promoter Score (NPS) framework. This tool is particularly advantageous for e-commerce platforms and SaaS businesses seeking to gain deeper insights into customer loyalty and satisfaction. Customer.guru facilitates quick survey deployment, promising a significant increase in response rates compared to traditional methods. Its compatibility with existing tools ensures seamless integration into current workflows. The platform's ability to segment customer feedback provides businesses with actionable insights, enabling targeted improvements and strategic decision-making. With fair pricing tiers, Customer.guru is accessible to a range of business sizes, making it a practical choice for those looking to enhance their customer feedback management processes.
Use Cases
Customers recommend Collecting Feedback, Advertisement, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Customer.guru.
Business Priorities
Improve Customer Satisfaction and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Customer.guru.
Customer.guru Use-Cases and Business Priorities: Customer Satisfaction Data
Customer.guru works with different mediums / channels such as Promotions. Social Media. Facebook etc.
Customer.guru's features include Embedded Survey Forms, SEM, and Micro Customer Segmenting. and Customer.guru support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Customer.guru analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Survey clients with automatic followups...." Peer review by Cammy A., President
Customer.guru, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Customer.guru is an easy-to-setup tool for tracking customer satisfaction using Net Promoter Score. It is designed for E-Shops and SaaS businesses.
Popular Business Setting
for Customer.guru
Top Industries
- Retail
- Non-Profit Organization Management
- Professional Training & Coaching
Popular in
- Small Business
- Mid Market
Customer.guru is popular in Retail, Non-Profit Organization Management, and Professional Training & Coaching and is widely used by Small Business, and Mid Market,
Comprehensive Insights on Customer.guru Use Cases
What Are the key features of Customer.guru for Collecting Feedback?
How does Customer.guru facilitate Advertisement?
Why is Customer.guru the best choice for Engaging And Following Up?
5+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Customer.guru solved their Customer Feedback Management needs. Cuspera uses 248 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Peers used Customer.guru for Collecting feedback and advertisement
Customer.guru Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (15) |
| Custom Reports | Read Reviews (24) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (15) |
| Custom Reports | Read Reviews (24) |
Software Failure Risk Guidance
?for Customer.guru
Overall Risk Meter
Top Failure Risks for Customer.guru
WaveAccess. Profile
Company Name
WaveAccess.
Company Website
https://customer.guru/HQ Location
Employees
1-10
Financials
PRIVATE
