CustomerLobby Overview

Customer Lobby focuses on boosting customer acquisition for businesses in HVAC, plumbing, and carpet cleaning sectors. It leverages proven marketing strategies tailored to these industries, aiming to increase revenue by attracting more customers. The platform's approach is rooted in understanding what works best for specific service markets, ensuring that marketing efforts are not wasted. This targeted strategy helps businesses maximize their marketing budgets and achieve better returns.

Use Cases

Customers recommend Rating And Review Management, Sending & Publishing Communications, Contract Management, as the business use cases that they have been most satisfied with while using CustomerLobby.

Other use cases:

  • Identify Target Customers
  • Competitive Intelligence
  • Account Management
  • Engaging And Following Up
  • Promotion Management
  • Contacts History
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using CustomerLobby.

Other priorities:

  • Build Brand Awareness
  • Grow Market Share
  • Improve Brand Engagement
  • Increase Sales & Revenue
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CustomerLobby Use-Cases and Business Priorities: Customer Satisfaction Data

CustomerLobby's features include Personalization. and CustomerLobby support capabilities include 24/7 Support, Email Support, Chat Support, etc. also CustomerLobby analytics capabilities include Custom Reports, and Analytics.

Reviews

"...CustomerLobby helps service-based businesses get, manage and publish online reviews from their clients...." Peer review

CustomerLobby, belong to a category of solutions that help Customer Success Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Customer Lobby helps businesses gain more customers and increase revenue by using effective marketing strategies for HVAC, plumbing, carpet cleaning, and more. Marketing dollars are optimized, reducing waste.

Comprehensive Insights on CustomerLobby Use Cases

What benefits does CustomerLobby offer for Contract Management?

Case Studies

Consumer Services

CASE STUDY Capital Plumbing & Heating

Customer Lobby helped Capital Plumbing & Heating automate their marketing to existing clients. Before, they struggled to know which customers to contact and when. With Customer Lobby, they now send p...ersonalized emails and postcards at the right time. The system gives them key metrics, like customer lifetime value. This data helps train their technicians and improves repeat business. The owner says Customer Lobby saves them time and money.

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Consumer Services

CASE STUDY Fort Collins Heating & Air Conditioning

Customer Lobby helped Fort Collins Heating & Air Conditioning automate their marketing. Before, they spent too much time and money on manual mail and email. With Customer Lobby, they integrated with ...their invoicing system and targeted customers more easily. They saw higher response rates from email and postcard campaigns. The team saved time and improved marketing ROI. Customer service from Customer Lobby was fast and helpful.

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Consumer Services

CASE STUDY Cosmopolitan Carpet & Rug Cleaning

Customer Lobby helped Cosmopolitan Carpet & Rug Cleaning automate their marketing. Before, they struggled with email marketing and lacked automation and segmentation. Customer Lobby’s platform integr...ated with QuickBooks and sent targeted postcards, emails, and review requests. Now, 70% of their phone calls come from people who read their online reviews. The system made their marketing easier and brought in more repeat business.

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Consumer Services

CASE STUDY Simply Magic Chem-Dry

Customer Lobby helped Simply Magic Chem-Dry automate their marketing. Before, they sent postcards and emails by hand. This took a lot of time. With Customer Lobby, the process is now automatic. The s...ystem connects to Quickbooks and sends reminders to customers. It also helps get more online reviews. The owner says it saves time and makes marketing easier.

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Consumer Services

CASE STUDY Rocky Top Air

Customer Lobby helped Rocky Top Air manage customer communications. Rocky Top Air used many marketing methods and spent a lot of time tracking results. Customer Lobby integrated with Quickbooks to au...tomate customer outreach. This kept Rocky Top Air top-of-mind and brought customers back. Rocky Top Air saw a strong return on investment and steady revenue from Customer Lobby.

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Consumer Services

CASE STUDY Mark Johnson Plumbing

Customer Lobby helped Mark Johnson Plumbing automate customer outreach. Before, they struggled with manual emails and postcards. They could not track results or save time. With Customer Lobby, they n...ow see clear results in a dashboard. For every dollar spent, they get $90 in revenue. The system saves them time and money by running outreach automatically.

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CustomerLobby Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.88/5 ★

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.88/5 ★

Read Reviews (10)

Software Failure Risk Guidance

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for CustomerLobby

Top Failure Risks for CustomerLobby

Customer Lobby, LLC Profile

Company Name

Customer Lobby, LLC

Company Website

https://www.customerlobby.com/

HQ Location

Broadway Suite 725 Oakland, CA 94612

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

PRIVATE