cux.io: Reviews, Testimonials and Expert Opinions

CUX Digital Experience Analytics Platform helped LPP improve their Sinsay mobile app. LPP needed to understand user behavior and connect loyalty actions to revenue. CUX enabled full behavioral analyt...ics in just six days, mapping 186 unique app views. The team found that nearly 50% of sessions were loyalty-driven. Insights led to fast UX improvements and a better mobile experience.
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An e-commerce client used CUX to understand user behavior and design a Women's Day campaign. They analyzed visit recordings and heatmaps to map customer behavior from social media. The campaign achie...ved a 60% conversion rate for 11 hours. They found that starting customer journeys from product pages increased sales success. They also used discount codes for returning social media visitors. This data-driven approach led to high conversion rates.
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Rossmann, a large beauty supply chain in Europe, wanted to improve their online presence. They partnered with CUX to analyze customer behavior on their website and mobile app. The goal was to enhance... the digital experience and maintain their market leader position. They focused on understanding the customer journey and identifying conversion bottlenecks. By optimizing the checkout process, they increased conversion rates by 2 percentage points. They also used CUX to identify and address issues in an advertising campaign, improving user engagement.
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PZU Group, a large financial institution in Poland, wanted to improve their website's user experience. They used CUX's advanced features to identify user frustrations and optimize the customer journe...y. Initially, they planned a 12-month analysis, but with CUX, they completed it in 4 months. Results included a 70% decrease in frustration on key pages, a 13x increase in CTA click conversion, and a 2.5x increase in website interaction.
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CUX Digital Experience Analytics Platform helped PZU Group improve their website. PZU used CUX to find user pain points and optimize the customer journey. Clicks to the “My PZU” page increased from 0....6% to 8%. Contact form submissions rose by 2.5 times. The average number of pages visited before finding the contact form dropped by 17.75%. Frustration on key pages fell by 70% in just 4 months. The optimization process was three times faster than before.
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CUX Digital Experience Analytics Platform helped Volkswagen Financial Services improve their website user experience. VWFS faced issues with low visibility of financing tools, poor navigation, and fo...rm usability problems. CUX used heatmaps and behavioral analytics to identify and fix these issues. VWFS saw a 45% increase in leads from improved filtering, a 7-9% rise in calculator visits, an 8% drop in user drop-offs, and a 34% increase in mobile clicks to the calculator. The changes led to higher customer satisfaction and business growth.
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