DeskMoz Overview

DeskMoz offers a customer service outsourcing solution that leverages 19 years of expertise to enhance sales and customer satisfaction. This service is powered by 24/7 real human support, ensuring comprehensive coverage across all customer interaction touchpoints, including call, chat, email, and social media. Businesses can also benefit from additional services like billing, data, and claims processing. By focusing on emotional intelligence, DeskMoz delivers a customer experience that resonates with clients, fostering loyalty and satisfaction. This approach not only supports operational efficiency but also positions companies to achieve a measurable return on investment.

Use Cases

Customers recommend Engaging And Following Up, Collaboration, Generation Of New Leads, as the business use cases that they have been most satisfied with while using DeskMoz.

Other use cases:

  • Lead Engagement
  • White Labeling
  • Conversion Management
  • Contract Management
  • Training & Onboarding
  • Contact List Management
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Business Priorities

Increase Sales & Revenue is the most popular business priority that customers and associates have achieved using DeskMoz.

DeskMoz Use-Cases and Business Priorities: Customer Satisfaction Data

DeskMoz works with different mediums / channels such as E-Mail. Text SMS. Phone Calls etc.

DeskMoz's features include Ticketing, and Dashboard. and DeskMoz support capabilities include Email Support, 24/7 Support, Chat Support, etc. also DeskMoz analytics capabilities include Custom Reports, and Analytics.

DeskMoz, Qualified, Continually, Ada, Verint Messaging, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Deskmoz offers 24x7 live chat agents starting at $199/month. A 10-day free trial is available from the top-rated service provider.

Comprehensive Insights on DeskMoz Use Cases

What solutions does DeskMoz provide for Engaging And Following Up?

What benefits does DeskMoz offer for Generation Of New Leads?

6+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well DeskMoz solved their Conversational Marketing needs. Cuspera uses 221 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

lightning

Peers used DeskMoz for engaging and following up and collaboration

DeskMoz Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.03/5 ★

Read Reviews (18)
Analytics

2.94/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.03/5 ★

Read Reviews (18)
Analytics

2.94/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for DeskMoz

Overall Risk Meter

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Top Failure Risks for DeskMoz

DeskMoz Private Limited Profile

Company Name

DeskMoz Private Limited

Company Website

https://deskmoz.com/

HQ Location

609, 610 Mansarovar Plaza, Mansarovar, Jaipur (India) - 302020

Employees

101-250

Social

Financials

PRIVATE