Device Magic Overview

Device Magic transforms field operations by enabling seamless data capture through its mobile forms app. Teams can collect critical data, including signatures, work orders, and checklists, even without internet connectivity. This capability ensures uninterrupted data flow and supports timely decision-making. Businesses benefit from real-time data insights, enhancing their ability to respond swiftly to field conditions. The app's offline functionality is particularly valuable for industries with remote operations, ensuring data integrity and continuity. By maintaining existing workflows and data formats, Device Magic integrates smoothly into current systems, minimizing disruption and maximizing efficiency.

Use Cases

Customers recommend Digital Signature, Social Media Analytics, Workflow Management, as the business use cases that they have been most satisfied with while using Device Magic.

Other use cases:

  • Contract Management
  • Campaign Analytics
  • Helpdesk Management
  • Creating Knowledge Base
  • Customer Feedback Management
  • Competitive Intelligence
  • White Labeling
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Business Priorities

Grow Market Share and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Device Magic.

Other priorities:

  • Build Brand Awareness
  • Improve Internal Communications
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Device Magic Use-Cases and Business Priorities: Customer Satisfaction Data

Device Magic works with different mediums / channels such as Mobile. E-Mail. and Text SMS.

Device Magic's features include Dashboard, Capture Information, Templates, etc. and Device Magic support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Device Magic analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Very easy to streamline workflows for capturing data from mobile users..." Peer review by Peter Phillips, Information Technology and Services

Peer review evidence (same sources as the product rating summary)

"...Good enough we can send newly created forms to field workers wherever they are, they can collect and submit data including location, pictures and signatures without the need for internet connection or mobile network, and submitted data sorts itself in the system to where is it needed...." Peer review by Administrator
"...Create charts and customized analytics dashboards to review and track your data...." Mobile Forms Features
"...- Create seamless business workflows through Integrations with Google Drive, Dropbox, Salesforce, ShareFile, SQL databases, Zapier, Podio and more..." Peer review

Device Magic, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Device Magic captures field data, signatures, work orders, and checklists from teams. Data collection is possible anywhere, even offline.

Popular Business Setting

for Device Magic

Top Industries

  • Information Technology and Services
  • Construction
  • Oil & Energy

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Device Magic is popular in Information Technology And Services, Construction, and Oil & Energy and is widely used by Small Business, Mid Market, and Large Enterprise.

Device Magic Customer wins, Customer success stories, Case studies

How does Device Magic address your Digital Signature Challenges?

How does Device Magic address your Social Media Analytics Challenges?

How can Device Magic enhance your Workflow Management process?

11 buyers and buying teams have used Cuspera to assess how well Device Magic solved their Customer Feedback Management needs. Cuspera uses 556 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

 

Integrated Value Information System (IVIS) - Research - Small

South Africa

Device Magic helped IVIS and BFAP collect field data for crop research in South Africa. The team replaced a rigid app with Device Magic to run custom surveys for soybean and canola projects. Field ag...ents used mobile forms to record data and deliver real-time insights to farmers. Offline capability let agents work anywhere and share results instantly. Farmers could see yield loss and take action during harvest. The tool’s user-friendly interface encouraged more farmer participation.

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Paterson Simons - Construction - Small

UK

Device Magic helped Paterson Simons cut billing time from weeks to minutes. The company replaced paper-based field service reports with mobile forms. Technicians now collect data and images in real t...ime, even offline. Reports are sent instantly when a connection is available. This improved invoicing, customer communication, and report quality. Employees and customers engage more with the new process.

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General Drilling, Inc. - Construction - Small

Indianapolis, USA

Device Magic helped General Drilling, Inc. cut delays from weeks to seconds by enabling real-time data capture in the field. The company used mobile inspection forms and safety checklists to maintain... compliance and improve safety standards. Paperwork delays that once caused regulatory and billing issues were eliminated. Over 40 employees now submit job updates, equipment reports, and inspections electronically. All records are instantly stored and shared, boosting efficiency and safety for remote drilling operations.

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FGP Manufacturing - Food & Beverages - Small

Mobile, USA

Device Magic helped FGP Manufacturing scale its ice pop production. The company used Device Magic mobile forms to track data and ensure recipe accuracy. Employees access every ingredient and lot code... through the app. Device Magic supported FGP in achieving BRC food safety certification. The tool eliminated manual paperwork and streamlined batch planning for the team.

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DHI Energy Services - Oil & Energy - Medium

USA

Device Magic helped DHI Energy Services improve field operations. Field teams now use mobile forms offline in remote locations. Data syncs automatically when back in service areas. Integration with S...alesforce and NetSuite reduced software licenses and made workflows easier. Sales and service teams now capture data faster and more accurately. DHI plans to expand Device Magic use to all employees.

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Farmers National Company - Real Estate - Medium

Omaha, USA

Device Magic helped Farmers National Company digitize their collateral inspection services. The company reduced report processing time by 75% and backend processing by nearly 50%. They scaled their i...nspection business line nationally without increasing overhead. Inspectors found the mobile forms easy to use, even in remote locations. Customizable reports and advanced calculations improved accuracy and flexibility.

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Frequently Asked Questions(FAQ)

for Device Magic

What is Device Magic used for?

Device Magic is a Customer Feedback Management Software mainly used by its customers to Grow Market Share and Improve Digital And Social Presence by Digital Signature, Social Media Analytics and Workflow Management .

What are the top features of Device Magic?

Dashboard, Capture information and Templates are some of the top features of Device Magic.

Who uses Device Magic?

Device Magic is used by Information Technology And Services, Construction and Oil & Energy among other industries.

Where is Device Magic located?

Device Magic is headquartered at Raleigh, North Carolina.
lightning

Peers used Device Magic for digital signature and social media analytics

Device Magic Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.41/5 ★

Read Reviews (98)
Analytics

4.36/5 ★

Read Reviews (29)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.41/5 ★

Read Reviews (98)
Analytics

4.36/5 ★

Read Reviews (29)

Software Failure Risk Guidance

?

for Device Magic

Overall Risk Meter

Low Medium High

Top Failure Risks for Device Magic

Device Magic, Inc. Profile

Company Name

Device Magic, Inc.

Company Website

https://www.devicemagic.com

HQ Location

Raleigh, North Carolina

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SEED