Dialshree Overview

Dialshree, a comprehensive contact center solution, enhances CX with CRM and social media integration. It’s ideal for BPOs, KPOs, and call centers.

Use Cases

Customers recommend Helpdesk Management, Call Recording, Communication Management, as the business use cases that they have been most satisfied with while using Dialshree.

Other use cases:

  • Touchpoint Management
  • Campaign Management
  • Customer Feedback Management
  • Training & Onboarding
  • Collaboration
  • Business Development
  • Advertisement
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Dialshree.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Improve Efficiency
  • Grow Market Share
  • Improve ROI
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Dialshree Use-Cases and Business Priorities: Customer Satisfaction Data

Dialshree works with different mediums / channels such as Phone Calls. E-Mail. Omnichannel etc.

Dialshree's features include Recording, Personalization, Predictive Dialer, etc. and Dialshree support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Dialshree analytics capabilities include Analytics, and Custom Reports.

Reviews

"Amazing developers that have the experience to resolve any issues. I have had many developers on my team try to fix small quirky issues with no result. This team of developers knew exactly what was the issue and fixed it. What i Think is the most va...lue from them is the commitment to your satisfaction and timeframes." - Rocco Solorzano

Dialshree, GMass, Ebsta, Autoklose, Mailshake, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Dialshree

Top Industries

  • Financial Services
  • Insurance
  • Information Technology and Services

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise

Dialshree is popular in Financial Services, Insurance, and Information Technology And Services and is widely used by Small Business, Enterprise, and Large Enterprise.

Comprehensive Insights on Dialshree Use Cases

What makes Dialshree ideal for Helpdesk Management?

What benefits does Dialshree offer for Call Recording?

How efficiently Does Dialshree manage your Communication Management?

How can Dialshree enhance your Campaign Management process?

30+ more Business Use Cases

22 buyers and buying teams have used Cuspera to assess how well Dialshree solved their Sales Engagement needs. Cuspera uses 1600 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Dialshree testimonial

Rocco Solorzano

Manager

Benefits Depot USA LLC

Amazing developers that have the experience to resolve any issues. I have had many developers on my team try to fix small quirky issues with no result. This team of developers knew exactly what was the issue and fixed it. What i Think is the most value from them is the commitment to your satisfacti...on and timeframes.

Testimonial By Rocco Solorzano
Dialshree testimonial

Herat Gandhi

Customer Service Head

Prudent Corporate Advisory Services Ltd

DialShree has been a crucial element that has helped in fulfilling our company's vision of providing customer-centric support. Owing to the advanced features of DialShree, we have been able to track customer calls more efficiently. Insightful reports offered by DialShree has helped the management i...n tracking performance while at the same time reducing attrition rate owing to reduced load on our agents. It is only because of DialShree that we can think of delivering WOW' experience to everyPrudent investor.

Testimonial By Herat Gandhi
Dialshree testimonial

Mr. Muzaffar U Zaman

Director Operations

Girnar Software Pvt Ltd (cardekho.com)

We are into the business of customer excellence and Elision Technologies Pvt. Ltd has truly partnered with us to deliver this excellence. With highly energetic, professional and expert team onboard, Elision has helped to bring stability to our business processes. Apart from day to day dialer manage...ment, they have been phenomenal in implementing custom business logics and support the business needs in a timely manner. Their ability of designing scalable system architecture has helped us to ramp smoothly to 500 seats. With their huge list of offerings, they are able to add value to each area of business to enable us offer best on board brand experience.

Testimonial By Mr. Muzaffar U Zaman
CUSTOMERS TESTIMONIALS
Dialshree testimonial

Rocco Solorzano

Manager

Benefits Depot USA LLC

Amazing developers that have the experience to resolve any issues. I have had many developers on my team try to fix small quirky issues with no result. This team of developers knew exactly what was the issue and fixed it. What i Think is the most value from them is the commitment to your satisfacti...on and timeframes.

Testimonial By Rocco Solorzano
Dialshree testimonial

Herat Gandhi

Customer Service Head

Prudent Corporate Advisory Services Ltd

DialShree has been a crucial element that has helped in fulfilling our company's vision of providing customer-centric support. Owing to the advanced features of DialShree, we have been able to track customer calls more efficiently. Insightful reports offered by DialShree has helped the management i...n tracking performance while at the same time reducing attrition rate owing to reduced load on our agents. It is only because of DialShree that we can think of delivering WOW' experience to everyPrudent investor.

Testimonial By Herat Gandhi
Dialshree testimonial

Mr. Muzaffar U Zaman

Director Operations

Girnar Software Pvt Ltd (cardekho.com)

We are into the business of customer excellence and Elision Technologies Pvt. Ltd has truly partnered with us to deliver this excellence. With highly energetic, professional and expert team onboard, Elision has helped to bring stability to our business processes. Apart from day to day dialer manage...ment, they have been phenomenal in implementing custom business logics and support the business needs in a timely manner. Their ability of designing scalable system architecture has helped us to ramp smoothly to 500 seats. With their huge list of offerings, they are able to add value to each area of business to enable us offer best on board brand experience.

Testimonial By Mr. Muzaffar U Zaman

Case Studies

COMPANY INDUSTRY CASE STUDIES
Dialshree case study
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
Case Study Bookmycab.com

BookMyCab.com books 1000+ cabs on Elision solution on a daily basis

Read More
Dialshree case study
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
Case Study Agra smart city authority

Ascendant Indian City Got Smarter with Call Center and IP PBX Solutions of Elision

Read More
Dialshree case study
Financial Services
Financial Services
Case Study ACML

ACML Adhered Government Compliances with Turnkey Voice Logger Solution

Read More

Video

DialShree - Salesforce Integration | Elision Technologies Pvt. Ltd

Video Thumbnail

Frequently Asked Questions(FAQ)

for Dialshree

What is Dialshree?

DialShree is a one-stop contact center solution used with both on-premises and cloud-based environments and suitable for all types and sizes of contact centers or call centers. It experiences the best in class communications with the clients and helps to screen unnecessary calls like no answer, busy signals, disconnected numbers, and answering machines. It also helps to increase sales and revenue, improve efficiency, and grow market share.

This software-based dialer solution helps the organizations to minimize the business cost by avoiding the use of expensive telephony boards and different associated hardware that has high maintenance costs. It helps inbound or outbound business communication faster, simpler, and better with the right experience, expertise, and the latest technologies. DialShree also ensures to increase the business revenue.

Its features are SIP and PRI line support, web-based interface, inbound, outbound, and blended campaigns management, Single Sign-On (SSO), popup customer CRM record automatically, social media integration, WhatsApp integration, inbound and outbound email, outbound SMS and much more.

What is Dialshree used for?

Dialshree is a Sales Engagement Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Call Recording and Communication Management .

What are the top features of Dialshree?

Recording, Personalization and Predictive dialer are some of the top features of Dialshree.

Who uses Dialshree?

Dialshree is used by Financial Services, Insurance and Information Technology And Services among other industries.

What are Dialshree alternatives?

GMass, Ebsta, Autoklose and Mailshake are popular alternatives for Dialshree.

Where is Dialshree located?

Dialshree is headquartered at Ahmedabad, Gujarat, IN.
lightning

Peers used Dialshree for helpdesk management and call recording

Dialshree Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.07/5

Read Reviews (20)
Analytics

3.89/5

Read Reviews (19)
Custom Reports

3.77/5

Read Reviews (170)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.07/5

Read Reviews (20)
Analytics

3.89/5

Read Reviews (19)
Custom Reports

3.77/5

Read Reviews (170)

Software Failure Risk Guidance

?

for Dialshree

Overall Risk Meter

Low Medium High

Top Failure Risks for Dialshree

ELISION TECHNOLOGIES PRIVATE LIMITED Feeds

Elision Technologies Shines at CX Summit: Crowned Unified CX Platform Innovator of the Year

N/A

13/06/2024 - source

PCI Compliant Unified Communication Tools for Banks

N/A

22/05/2024 - source

Break Language Barriers and Supercharge Engagement & CX with even more robust & powerful DialShree 2.0

N/A

21/05/2024 - source

ELISION TECHNOLOGIES PRIVATE LIMITED Profile

Company Name

ELISION TECHNOLOGIES PRIVATE LIMITED

Company Website

//elisiontec.com

HQ Location

Ahmedabad, Gujarat, IN

Employees

11-50

Social

Financials

NA