Docusign Overview

Docusign ensures secure and mobile digital business transformations. Contracts and documents can be signed for free.

Use Cases

Customers recommend Sales Document Management, Workflow Management, Onboarding, as the business use cases that they have been most satisfied with while using Docusign.

Other use cases:

  • Communication Management
  • Engagement Management
  • Content Management
  • Collaboration
  • Products & Pricelist Management
  • Product Marketing
  • Helpdesk Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Docusign.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve ROI
  • Improve Internal Communications
  • Grow Market Share
  • Improve Stakeholder Relations
  • Establish Thought Leadership
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Build Brand Awareness
  • Improve Consistency
  • Improve Brand Engagement
  • Shorten Ramp Up Time
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Docusign Use-Cases and Business Priorities: Customer Satisfaction Data

Docusign works with different mediums / channels such as E-Mail.

Docusign's features include Personalization, Templates, Recording, etc. and Docusign support capabilities include AI Powered, Email Support, Chat Support, etc. also Docusign analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I signed up, uploaded the pdf's to the site, edited the documents with radio buttons, drop downs, signatures, dates, etc...." Peer review by Thea H., Operations Manager, Real Estate

Docusign, eSign PDF, Signable, Xodo Sign (formerly eversign), Legalesign, etc., all belong to a category of solutions that help Digital Signature. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Docusign

Top Industries

  • Real Estate
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Docusign is popular in Real Estate, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Docusign Use Cases

What solutions does Docusign provide for Sales Document Management?

What Are the key features of Docusign for Workflow Management?

What makes Docusign ideal for Onboarding?

How does Docusign facilitate Communication Management?

Why is Docusign the best choice for Engagement Management?

58+ more Business Use Cases

68 buyers and buying teams have used Cuspera to assess how well Docusign solved their Digital Signature needs. Cuspera uses 26889 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Signature needs.

Case Studies

Automotive

CASE STUDY Genuine Parts Company

Genuine Parts Company Adopts an Enterprise Approach to Contract Management with Docusign CLM

Construction

CASE STUDY Crossland Construction

Crossland Construction achieved an 85% solution impact and a 70% completion rate with same-day document turnaround, saving over $40K annually in postage costs using Docusign.

Legal Services

CASE STUDY DLA Piper

DLA Piper elevates the delivery of its legal processes using Docusign

Transportation/Trucking/Railroad

CASE STUDY United Airlines

United Airlines fuels seamless HR workflows with Docusign eSignature for ServiceNow

Telecommunications

CASE STUDY Comcast Business

Comcast Business improved sales efficiency, closing deals faster by using DocuSign, which eliminated return trips for contract signing and reduced the sales cycle, enhancing customer satisfaction.

Insurance

CASE STUDY Goosehead Insurance

Goosehead Insurance achieved a 90% faster delivery rate using DocuSign and Salesforce, significantly enhancing their business production efficiency.

Video

Docusign eSignature: How to Sign a Document

Video Thumbnail

Frequently Asked Questions(FAQ)

for Docusign

What is Docusign?

Docusign offers eSignature, a way to securely sign signatures on different devices for businesses in obtaining signatures.

Docusign eliminates manual tasks and increases convenience for customers and employees and sign documents using any device. It reduces hard costs and improves employee productivity. It also enables seamless integrations with client’s existing products via APIs.

It supports signatures in more than 43 languages and is highly secure and meets global stringent security standards. It also enables customization of signature fields and allows reusable templates. Further it helps to create a positive impact on the environment by digitizing your agreements.

What is Docusign used for?

Docusign is a Digital Signature Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Sales Document Management, Workflow Management and Onboarding .

What are the top features of Docusign?

Personalization, Templates and Recording are some of the top features of Docusign.

Who uses Docusign?

Docusign is used by Real Estate, Computer Software and Information Technology And Services among other industries.

What are Docusign alternatives?

ESign PDF, Signable, Xodo Sign (Formerly Eversign) and Legalesign are popular alternatives for Docusign.

Where is Docusign located?

Docusign is headquartered at 221 Main St., Suite 1550, San Francisco, CA 94105.
lightning

Peers used Docusign for sales document management and workflow management

Docusign Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (10)
Analytics

4.11/5 ★

Read Reviews (116)
Custom Reports

3.37/5 ★

Read Reviews (1067)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (10)
Analytics

4.11/5 ★

Read Reviews (116)
Custom Reports

3.37/5 ★

Read Reviews (1067)

Software Failure Risk Guidance

?

for Docusign

Overall Risk Meter

Low Medium High

Top Failure Risks for Docusign

DocuSign, Inc News

Financial

DocuSign Surpasses Q1 2025 Revenue Expectations with 7.6% Growth - IndexBox

Docusign reported Q1 2025 revenue of $763.7 million, a 7.6% year-over-year increase, exceeding Wall Street expectations. The company issued guidance for Q2 2025 revenue at $779 million, reflecting continued growth in the electronic signature and agreement management sector.

Awards

Docusign Named a Finalist for 2025 SAP Pinnacle Award in the New Partner Application Category

Docusign has been named a finalist for the 2025 SAP Pinnacle Award in the New Partner Application category. This recognition highlights Docusigns innovation and impact as a partner within the SAP ecosystem.

Awards

Docusign Named a Finalist for 2025 SAP® Pinnacle Award in the New Partner Application Category

Docusign Named a Finalist for 2025 SAP® Pinnacle Award in the New Partner Application Category

Financial

Docusign Announces Timing of First Quarter Fiscal 2026 Earnings Conference Call

Docusign will announce its first quarter fiscal 2026 financial results during an upcoming earnings conference call.

DocuSign, Inc Profile

Company Name

DocuSign, Inc

Company Website

https://www.docusign.com/

Year Founded

2003

HQ Location

221 Main St., Suite 1550, San Francisco, CA 94105

Employees

1001-5000

Social

Financials

SERIES F