Dynatrace Platform Overview

Dynatrace leverages AI-powered observability to transform complex environments into strategic assets. It supports over 715 technologies, offering deep insights into sales performance management. By automating analysis, Dynatrace enables businesses to innovate swiftly, enhancing decision-making processes. Its recognition by leading industry analysts underscores its reliability and effectiveness.

Use Cases

Customers recommend Collaboration, Performance Management, Business Development, as the business use cases that they have been most satisfied with while using Dynatrace Platform.

Other use cases:

  • Workflow Management
  • Competitive Intelligence
  • Engagement Management
  • Social Media Analytics
  • Tracking & Monitoring Communications
  • Lead Tracking
  • Category Management
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Business Priorities

Improve Efficiency and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Dynatrace Platform.

Other priorities:

  • Establish Thought Leadership
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve ROI
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Dynatrace Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Dynatrace Platform's features include Alerts: Popups & Notifications, Dashboard, and Recording. and Dynatrace Platform support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Dynatrace Platform analytics capabilities include Custom Reports, and Analytics.

Dynatrace Platform, SalesScreen, Performyard, Lattice, LogicMonitor Platform, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Dynatrace Platform provides unified observability, security, and business insights. A free trial is available for users to experience its powerful features.

Dynatrace Platform Customer wins, Customer success stories, Case studies

Why is Dynatrace Platform the best choice for Collaboration?

How can Dynatrace Platform optimize your Performance Management Workflow?

What solutions does Dynatrace Platform provide for Workflow Management?

How can Dynatrace Platform enhance your Competitive Intelligence process?

11 buyers and buying teams have used Cuspera to assess how well Dynatrace Platform solved their Sales Performance Management needs. Cuspera uses 857 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

 

GMHBA boosts digital reliability with Dynatrace observability

GMHBA, an Australian health insurer, has deployed Dynatrace's observability platform to enhance its digital infrastructure's performance and reliability. This implementation allows GMHBA to proactive...ly address IT issues, improving service continuity for its 320,000 members. The platform also facilitated a faster cloud migration to Microsoft Azure, resulting in cost savings reinvested into member services.

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FreedomPay - Financial Services

Dynatrace helps FreedomPay manage technology and business risks for its global payment platform. FreedomPay used to spend a lot of time finding problems because of many separate monitoring tools. Wit...h Dynatrace, they cut average repair time by 80%. Transaction completion time dropped by 50%. Dynatrace also supports full data governance and compliance. Teams now work together better and have a single source of truth for business and technology data.

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First National Bank of Omaha - Financial Services

Dynatrace helped First National Bank of Omaha simplify their IT operations. The bank replaced many monitoring tools with Dynatrace, cutting costs and making their systems easier to manage. Teams now ...spend less time fixing problems and more time improving customer experience. Dynatrace gives real-time insights, helping the bank prevent issues before they affect customers. The bank improved efficiency and created a smoother digital banking experience.

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EDF - Utilities

Dynatrace helped EDF improve customer satisfaction by giving engineers real-time insights into digital experiences. EDF used Dynatrace to quickly find and fix problems in their web and mobile apps. T...he platform supported faster innovation and better product stability. EDF launched new products like 'Beat the Peak' and 'Sunday Saver' to help customers manage energy use. Dynatrace also enabled a cultural shift, letting teams take more ownership and use data to improve services.

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Dubai Customs - Government Administration

Dynatrace helped Dubai Customs improve the performance of its Mirsal applications. The solution replaced legacy monitoring tools and gave real-time, end-to-end observability. Dubai Customs reduced pe...rformance tests per release by 90%, from 30 to 3. Release cycles are now 70% faster. Customer service improved with proactive issue resolution. Dubai Customs achieved a 91.8% Customer Happiness Index and became a top three Dubai Government entity.

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Deutsche Telekom - Telecommunications

Dynatrace helped Deutsche Telekom improve its mobile app for customers in Germany, Austria, and Switzerland. The company reduced root cause analysis time by 61%, from 3.3 hours to 1 hour. Mean time t...o resolve issues dropped by 75%, from 4 hours to 1 hour. Teams now work better together with a single view of data. The app is now rated the best among telecom providers in these countries.

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Frequently Asked Questions(FAQ)

for Dynatrace Platform

What is Dynatrace Platform used for?

Dynatrace Platform is a Sales Performance Management Software mainly used by its customers to Improve Efficiency and Scale Best Practices by Collaboration, Performance Management and Business Development .

What are the top features of Dynatrace Platform?

Alerts: popups & Notifications, Dashboard and Recording are some of the top features of Dynatrace Platform.

What are Dynatrace Platform alternatives?

SalesScreen, Performyard, Lattice and LogicMonitor Platform are popular alternatives for Dynatrace Platform.

Where is Dynatrace Platform located?

Dynatrace Platform is headquartered at Waltham, MA.
lightning

Peers used Dynatrace Platform for collaboration and performance management

Dynatrace Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.02/5 ★

Read Reviews (100)
Custom Reports

4.04/5 ★

Read Reviews (109)
Analytics

4.00/5 ★

Read Reviews (162)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.02/5 ★

Read Reviews (100)
Custom Reports

4.04/5 ★

Read Reviews (109)
Analytics

4.00/5 ★

Read Reviews (162)

Software Failure Risk Guidance

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for Dynatrace Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Dynatrace Platform

Dynatrace News

Partnership

Dynatrace Integrates with Amazon Bedrock AgentCore to Deliver End-to-End Observability for Agentic AI on AWS - Yahoo Finance

Dynatrace has integrated with Amazon Bedrock AgentCore to provide real-time observability for AI-driven workflows on AWS. This integration offers developers and enterprises enhanced visibility, enabling them to monitor, debug, and optimize agentic workflows. The collaboration underscores Dynatrace's commitment to AI-driven observability and strengthens its partnership with AWS.

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Product

Dynatrace Announces New Cloud Operations Solution for Microsoft Azure - Yahoo Finance

Dynatrace has launched a new cloud operations solution for Microsoft Azure, enhancing AI observability for cloud-native operations. The solution offers comprehensive visibility, auto-prevention, auto-remediation, and auto-optimization features, aiming to simplify operations and improve performance for Azure users. This initiative is part of Dynatrace's collaboration with Microsoft to empower cloud transformation and innovation.

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Partnership

Gremlin and Dynatrace Team Up to Keep Kubernetes Applications in a Desired State

Gremlin and Dynatrace have announced a strategic integration to enhance reliability testing for Kubernetes environments. This collaboration simplifies fault injection tests, leveraging Dynatrace's AI-driven observability and Gremlin's reliability capabilities. The integration aims to streamline reliability programs, ensuring resilience and performance in complex cloud-native systems.

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Awards

Dynatrace Ranked #1 Across Four of Six Use Cases in the 2025 Gartner Critical Capabilities for Observability Platforms Report

Dynatrace was ranked #1 in four out of six use cases in the 2025 Gartner Critical Capabilities for Observability Platforms report. The company excelled in Cost Optimization, Site Reliability Engineering, Business Insights, and AI Engineering. Additionally, Dynatrace was named a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms, achieving the highest position for Ability to Execute.

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Dynatrace Profile

Company Name

Dynatrace

Company Website

https://www.dynatrace.com/

HQ Location

Waltham, MA

Employees

1001-5000

Social

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Financials

IPO