Ecosystems Overview

Ecosystems transforms sales and customer success teams by facilitating a shift from feature-focused selling to value-based selling. Central to this approach are tools like the ROI calculator and business outcome generator, driving measurable business gains. For instance, users report an 81% improvement in close rates and a 30% growth rate in expansion. The platform fosters collaborative value assessments and success plans, enhancing client engagement and revenue expansion. Ecosystems' integration capabilities ensure seamless operation with existing software, further maximizing sales enablement. Notably, partnerships with major entities like Google Cloud underscore its market credibility.

Use Cases

Customers recommend Lifetime Value Management, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Ecosystems.

Other use cases:

  • Competitive Intelligence
  • Generation Of New Leads
  • Collaboration
  • Rating And Review Management
  • Coaching
  • Proposal & Quote Management
  • Account Management
See all use cases See less use cases

Business Priorities

Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using Ecosystems.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve Efficiency
  • Scale Best Practices
  • Grow Market Share
  • Establish Thought Leadership
See all business priorities See less business priorities

Ecosystems Use-Cases and Business Priorities: Customer Satisfaction Data

Ecosystems's features include Dashboard. and Ecosystems support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Ecosystems analytics capabilities include Custom Reports, and Analytics.

Reviews

"The VMO [Value Management Office] team is continually striving to innovate and provide world class support in reporting data that matters to the customer." - Gabe King

Ecosystems, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Ecosystems SaaS Value Management Platform drives sales, retention, and growth by focusing on digital customer value. Costs are discussed only after establishing value.

Popular Business Setting

for Ecosystems

Top Industries

  • Financial Services
  • Information Technology and Services
  • Computer & Network Security

Popular in

  • Large Enterprise
  • Enterprise

Ecosystems is popular in Financial Services, Information Technology And Services, and Computer & Network Security and is widely used by Large Enterprise, and Enterprise,

Ecosystems Customer wins, Customer success stories, Case studies

How does Ecosystems address your Lifetime Value Management Challenges?

What makes Ecosystems ideal for Engagement Management?

What Are the key features of Ecosystems for Competitive Intelligence?

How does Ecosystems address your Generation Of New Leads Challenges?

11 buyers and buying teams have used Cuspera to assess how well Ecosystems solved their Sales Enablement needs. Cuspera uses 308 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

CUSTOMERS TESTIMONIALS
Ecosystems testimonial

Gabe King

Account Manager

Fortune 50 client
The VMO [Value Management Office] team is continually striving to innovate and provide world class support in reporting data that matters to the customer. Testimonial By Gabe King
Ecosystems testimonial

Amanda Carvalho

Account Executive

No company name
Ecosystems has been extremely instrumental in helping me win deals without compromising price! Not only is the Ecosystems team extremely knowledgeable, they are also a pleasure to work with, every rep is extremely friendly and always willing to help. Every time I've needed immediate help creating a...nd presenting the Value Management Office (VMO), their team has promptly responded, helped me, and accommodated our customers' demanding and inflexible schedules without hesitation. I highly recommend the VMO and Ecosystems to facilitate, expedite and close deals without entertaining price wars!

Testimonial By Amanda Carvalho
Ecosystems testimonial

Geoff Greenlaw

Senior Director, Head of Channel & Head of Backup & Recovery

EMEA
I've worked with Ecosystems for over 12 years and believe their approach and platform on customer value is truly world-class. I have been fortunate to rise in leadership responsibilities from Sales Manager to Sales Director to now Senior Director Head of Channel for the emerging regions in Europe a...nd consider Ecosystems a partner in my professional development and success.

Testimonial By Geoff Greenlaw
CUSTOMERS TESTIMONIALS
Ecosystems testimonial

Gabe King

Account Manager

Fortune 50 client
The VMO [Value Management Office] team is continually striving to innovate and provide world class support in reporting data that matters to the customer. Testimonial By Gabe King
Ecosystems testimonial

Amanda Carvalho

Account Executive

No company name
Ecosystems has been extremely instrumental in helping me win deals without compromising price! Not only is the Ecosystems team extremely knowledgeable, they are also a pleasure to work with, every rep is extremely friendly and always willing to help. Every time I've needed immediate help creating a...nd presenting the Value Management Office (VMO), their team has promptly responded, helped me, and accommodated our customers' demanding and inflexible schedules without hesitation. I highly recommend the VMO and Ecosystems to facilitate, expedite and close deals without entertaining price wars!

Testimonial By Amanda Carvalho
Ecosystems testimonial

Geoff Greenlaw

Senior Director, Head of Channel & Head of Backup & Recovery

EMEA
I've worked with Ecosystems for over 12 years and believe their approach and platform on customer value is truly world-class. I have been fortunate to rise in leadership responsibilities from Sales Manager to Sales Director to now Senior Director Head of Channel for the emerging regions in Europe a...nd consider Ecosystems a partner in my professional development and success.

Testimonial By Geoff Greenlaw

Palo Alto Networks - Computer & Network Security

Ecosystems helped Palo Alto Networks scale value selling across all segments. The platform centralized value models and enabled sellers to co-create business cases with customers. Sellers using Ecosy...stems saw a 52% increase in win rates and a 49% rise in seller-generated business cases year-over-year. The solution improved deal size, shortened sales cycles, and reduced administrative overhead. Ecosystems met strict cybersecurity standards, supporting Palo Alto Networks' need for secure, scalable value selling.

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Trellix - Computer & Network Security

Ecosystems helped Trellix improve sales win rates and efficiency. Trellix used the Ecosystems Discovery Module and Collaborative Value Assessment inside Salesforce. This let sales reps build business... cases and track value selling without extra work. Trellix saw a 90% win rate with Ecosystems, compared to the industry average of 25–30%. The platform influenced about $34 million in revenue in two quarters. Over 100 sales reps used the platform actively.

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ID.me - Information Technology And Services

Ecosystems’ Collaborative Value Assessment helped ID.me double win rates. The platform replaced manual sales processes with a centralized workspace. ID.me saw a 2.2x improvement in win rates and a 15...% increase in average deal size. 83% of sales reps adopted the tool in the first year. The solution made it easy to show ROI and track value for customers, driving retention and growth.

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Micro Focus (now OpenText) - Information Technology And Services

Ecosystems helped Micro Focus, now OpenText, improve their sales process. Micro Focus wanted to close deals faster and increase close rates. Using the Ecosystems collaborative customer value manageme...nt platform, they could show customers the value of their products. Their close rate increased from 27% to 49%, an 81% improvement. They also saw better win rates and larger deal sizes.

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McAfee (now Trellix) - Computer & Network Security

Ecosystems’ Revenus OS helped McAfee show clear value to customers. McAfee used the platform to understand customer needs and let customers control their value story. This approach led to a $3.6 mill...ion deal and helped McAfee beat a top competitor. The platform made it easier for McAfee to prove value and win new business.

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HP - Consumer Electronics

Ecosystems’ collaborative customer value management platform helped HP transform its sales process. HP used the platform to focus on both service-level agreement performance and future value with cus...tomers. The platform enabled HP to show value realization with both qualitative and quantitative data. HP increased win rates by 15%, reaching win rates in the mid-70s for management service offerings. Client expansion grew over 30% and HP drove renewals without RFPs.

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Saviynt Leverages Ecosystems' Discovery to Save Time and Address Customer Pain Points

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Peers used Ecosystems for lifetime value management and engagement management

Ecosystems Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.68/5 ★

Read Reviews (42)
Analytics

4.65/5 ★

Read Reviews (29)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.68/5 ★

Read Reviews (42)
Analytics

4.65/5 ★

Read Reviews (29)

Software Failure Risk Guidance

?

for Ecosystems

Overall Risk Meter

Low Medium High

Top Failure Risks for Ecosystems

Ecosystems Services, LLC. News

Partnership

Gauge Capital Announces Strategic Growth Investment in Ecosystems - Yahoo Finance

Gauge Capital has made a strategic growth investment in Ecosystems, a leader in Customer Value Management (CVM) SaaS. This partnership aims to accelerate Ecosystems' innovation and expand its AI capabilities. Gauge Capital's team will join Ecosystems' Board, supporting its growth. Ecosystems' platform aligns sales and customer success, enhancing customer retention and growth.

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Partnership

Gainsight and Ecosystems Partner to Create Value-Based Customer Success Platform | Gainsight Software

Gainsight and Ecosystems have formed a commercial partnership to create a fully integrated value management-customer success platform. This collaboration enhances the integration of Ecosystems with Gainsight's components, allowing businesses to monitor customer health and drive customer success actions using quantified customer value. The partnership aims to drive growth and efficiency in renewal-based businesses.

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Product

Ecosystems Unveils ViViEN 2.0: AI-Enabled GTM Infrastructure for Aligning Providers and Customers on Business Outcomes - Yahoo Finance

Ecosystems has launched ViViEN 2.0, an AI-driven GTM platform that enhances customer value management by aligning provider solutions with customer needs. Key features include AI-guided research, dynamic collaboration, and outcome-driven value quantification. This release aims to transform B2B engagements by co-creating measurable value with customers, supporting sales and customer success teams with predictive analytics and real-time value tracking.

Read more →

Ecosystems Services, LLC. Profile

Company Name

Ecosystems Services, LLC.

Company Website

//ecosystems.io

HQ Location

Remote

Employees

11-50

Social

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Financials

PRIVATE