Egen Product Overview

Egen specializes in technology services, focusing on cloud, data, analytics, AI, and platform engineering. Their expertise in field service management leverages these capabilities to transform operational strategies. By integrating AI and data analytics, Egen enhances decision-making processes, enabling businesses to optimize resource allocation and improve service delivery. Their solutions are tailored to meet the unique needs of various industries, ensuring a precise fit for complex field operations. Egen's commitment to human-centered AI design ensures that their solutions are not only technologically advanced but also user-friendly, facilitating seamless adoption and integration into existing workflows. This approach positions Egen as a strategic partner for businesses seeking to harness the full potential of their data and technology infrastructure.

Customer stories

How satisfied the customers are with Egen use-cases

Egen Customer Insights, Testimonials and Case Studies

One of the most prominent retailers in the United States - Retail

UltronAI computer vision technology helps a leading US retailer with over 4,000 locations. The retailer uses UltronAI to speed up check-out and reduce theft. The solution uses AI for product identifi...cation. Egen and UltronAI work with Carnegie Mellon University to bring advanced AI to real-world retail problems. The technology supports self-checkout, loss prevention, and inventory monitoring.

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FanFood - Retail

Egen built a new cloud platform for FanFood using Amazon Web Services. FanFood needed to serve more fans at large stadiums but their old system could not scale. Egen created a serverless solution tha...t works for both iOS and Android. The new platform lets FanFood process 10 times more orders. FanFood also saved $100,000 in operating costs and can now serve 2,200% more fans.

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A leading communications company - Communications, Media, And Technology

Egen used Google Cloud Vision AI object detection to help a leading communications company speed up cost estimate generation. The company had 80 estimators who manually reviewed complex floor plans, ...a process that took up to 8 hours. Egen's AI model reduced this to less than 30 minutes, boosting efficiency by nearly 95%. The model identifies over 50 symbols with 90% accuracy and supports cost estimators with a web app and dashboard. The company plans to expand the AI's capabilities and automate more tasks in the future.

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A global cybersecurity company - Computer & Network Security

Egen helped a global cybersecurity company rebuild its Snowflake Data Cloud and consolidate over 40 marketing dashboards into one Tableau dashboard. The new dashboard gives the marketing team a singl...e source of truth for key metrics. This improved efficiency and allowed deeper analysis of marketing strategy. The team now uses the dashboard daily to make better marketing decisions. The dashboard also supports pipeline generation measurement and advanced data science techniques for growth.

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A large health care services provider - Hospital & Health Care

Egen used CRM Analytics dashboards in Salesforce for a large health care services provider. The provider had over 5 million members and struggled to track contact center performance. Egen unified dat...a from Genesys Telephony and Salesforce Service Cloud. They built dashboards in six weeks, showing metrics like case handling time and member satisfaction. Agents and supervisors now use these dashboards to improve team performance and member retention.

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Curative - Health

Egen built a new healthcare staffing platform for Curative using Salesforce. Curative needed a system to match clinicians with jobs and manage timesheets, credentialing, and business development. The... old Bullhorn software was not customizable. Egen worked closely with Curative to design and build the new platform, migrating all data and improving data quality by removing 5,000 duplicate records. The new platform launched three months early and now helps Curative track staffing, manage opportunities, and ensure provider qualifications.

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Meet Egen

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Peers used Egen for engaging and following up and helpdesk management

Egen Features

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FEATURE RATINGS AND REVIEWS
AI Powered

4.36/5

Read Reviews (56)
Custom Reports

4.40/5

Read Reviews (82)
Analytics

4.40/5

Read Reviews (101)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.36/5

Read Reviews (56)
Custom Reports

4.40/5

Read Reviews (82)
Analytics

4.40/5

Read Reviews (101)

Software Failure Risk Guidance

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for Egen

Overall Risk Meter

Low Medium High

Top Failure Risks for Egen

Egen Solutions, Inc. News

Awards
 

Egen recognized as an AI-First Service Firm by Constellation Research

Egen has been recognized as an AI-First Service Firm by Constellation Research. This acknowledgment highlights Egen's commitment to integrating AI into its operations, with 30% of work delivered through digital labor. Egen's AI-first approach enhances client value by deploying enterprise-grade AI agents in sectors like healthcare and finance, focusing on automation, compliance, and data protection.

Awards
 

Egen recognized as one of the Best Places to Work in India for 2025

Egen has been recognized as one of the Best Places to Work in India for 2025, ranking second in India and third in the APAC region. This accolade highlights Egen's commitment to fostering an inclusive and high-performance workplace culture. The recognition is based on assessments of workplace culture, employee engagement, and organizational practices.

Awards
 

Egen recognized as a Leader in Everest Group's Google Cloud Services Specialists PEAK Matrix Assessment 2025 - Yahoo Finance

Egen has been recognized as a "Leader" in the Everest Group's Google Cloud Services Specialists PEAK Matrix Assessment 2025. This acknowledgment highlights Egen's expertise in data, AI, and platform engineering, and its alignment with Google Cloud's innovation agenda. Egen's collaboration with Google Engineering and its focus on transformation themes like data fabric enablement and data lake modernization were key factors in this recognition.

Product
 

Powering perceptive commerce with the Egen Retail Customer Engagement Suite

Egen introduces the Retail Customer Engagement Suite, leveraging platforms, data, and generative AI to enhance commerce.

Egen Solutions, Inc. Profile

Company Name

Egen Solutions, Inc.

Company Website

https://egen.ai/

HQ Location

Pleasanton, CA

Employees

51-100

Social

Financials

PRIVATE