Eloquant Overview

Eloquant provides reliable and flexible business solutions. Customer relationships are managed and optimized effectively by their complementary services.

Use Cases

Customers recommend Customer Feedback Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Eloquant.

Other use cases:

  • Coaching
  • Groups Management
  • Lifetime Value Management
  • Relationship Management
  • Workflow Management
  • Channel Management
  • Offer Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Eloquant.

Other priorities:

  • Scale Best Practices
See all business priorities See less business priorities

Eloquant Use-Cases and Business Priorities: Customer Satisfaction Data

Eloquant works with different mediums / channels such as E-Mail. Text SMS. Chat etc.

Eloquant's features include Feedback Surveys. and Eloquant support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Eloquant analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Eloquant is a SaaS software for online surveys and Feedback Management that measure customer satisfaction and collect their feedback through their preferred communication channel...." Peer review

Eloquant, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Eloquant Customer wins, Customer success stories, Case studies

How efficiently Does Eloquant manage your Customer Feedback Management?

What benefits does Eloquant offer for Communication Management?

How can Eloquant enhance your Engagement Management process?

8 buyers and buying teams have used Cuspera to assess how well Eloquant solved their CRM needs. Cuspera uses 141 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Service DSI - Information Technology And Services - Information Technology and Services

Eloquant provided conversational tools like chatbots and self-care for Service DSI. These tools help employees quickly find answers to simple or recurring questions. This reduces the IT department's ...first-level support workload. IT teams can now focus on more complex or critical requests. The solution improves agility and user experience for the IT service team.

Read on →
lightning

Peers used Eloquant for customer feedback management and communication management

Eloquant Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.38/5 ★

Read Reviews (6)
Custom Reports

2.00/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.38/5 ★

Read Reviews (6)
Custom Reports

2.00/5 ★

Read Reviews (5)

Software Failure Risk Guidance

?

for Eloquant

Top Failure Risks for Eloquant

Eloquant Profile

Company Name

Eloquant

Company Website

https://www.eloquant.com/en/

HQ Location

Levallois-Perret, Ile-de-France

Employees

1-10

Social

Linkedin Twitter

Financials

M&A