Engagement Hub Overview

My Business App, offered by My Business App Pty. Ltd., is a pivotal tool in the Customer Feedback Management landscape. Based in Sydney, Australia, the company is known for its Engagement Hub software, which underscores its commitment to enhancing customer interaction. This platform is particularly adept at collecting, analyzing, and acting on customer feedback, a crucial aspect for businesses aiming to improve customer satisfaction and loyalty. The software serves a diverse client base, reflecting its adaptability across various industry verticals. A noteworthy aspect of My Business App is its ability to facilitate real-time feedback loops, enabling businesses to make informed decisions swiftly.

Use Cases

Customers recommend Engaging Conversational Surveys, Helpdesk Management, Collaboration, as the business use cases that they have been most satisfied with while using Engagement Hub.

Other use cases:

  • Relationship Management
  • Lifetime Value Management
  • Measuring CSAT
  • Segmentation And Targeting
  • Product Marketing
  • Lead Engagement
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Business Priorities

Improve Stakeholder Relations and Improve Employee Experience are the most popular business priorities that customers and associates have achieved using Engagement Hub.

Other priorities:

  • Improve Customer Satisfaction
  • Acquire Customers
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Engagement Hub Use-Cases and Business Priorities: Customer Satisfaction Data

Engagement Hub works with different mediums / channels such as Social Media.

Reviews

"...Engagement Hub is a sophisticated, versatile and user-friendly online engagement platform...." Peer review

Engagement Hub, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Engagement Hub is Australian-owned community and stakeholder management software. It is the only platform hosted locally in Australia.

Engagement Hub Customer wins, Customer success stories, Case studies

What benefits does Engagement Hub offer for Engaging Conversational Surveys?

How can Engagement Hub optimize your Collaboration Workflow?

11 buyers and buying teams have used Cuspera to assess how well Engagement Hub solved their Customer Feedback Management needs. Cuspera uses 123 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Flipbox Tool - Client Showcase

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Peers used Engagement Hub for Engaging conversational surveys and helpdesk management

Engagement Hub Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.81/5

Read Reviews (8)
Analytics

3.17/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.81/5

Read Reviews (8)
Analytics

3.17/5

Read Reviews (1)

Software Failure Risk Guidance

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for Engagement Hub

Top Failure Risks for Engagement Hub

Engagement Hub Profile

Company Name

Engagement Hub

HQ Location

45 Evans Street, Balmain NSW 2041 Australia

Employees

11-50

Social

Financials

NA