Engagement Hub Overview

My Business App, offered by My Business App Pty. Ltd., is a pivotal tool in the Customer Feedback Management landscape. Based in Sydney, Australia, the company is known for its Engagement Hub software, which underscores its commitment to enhancing customer interaction. This platform is particularly adept at collecting, analyzing, and acting on customer feedback, a crucial aspect for businesses aiming to improve customer satisfaction and loyalty. The software serves a diverse client base, reflecting its adaptability across various industry verticals. A noteworthy aspect of My Business App is its ability to facilitate real-time feedback loops, enabling businesses to make informed decisions swiftly.

Use Cases

Customers recommend Engaging Conversational Surveys, Helpdesk Management, Collaboration, as the business use cases that they have been most satisfied with while using Engagement Hub.

Other use cases:

  • Relationship Management
  • Lifetime Value Management
  • Measuring CSAT
  • Segmentation And Targeting
  • Product Marketing
  • Lead Engagement
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Business Priorities

Improve Stakeholder Relations and Improve Employee Experience are the most popular business priorities that customers and associates have achieved using Engagement Hub.

Other priorities:

  • Improve Customer Satisfaction
  • Acquire Customers
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Engagement Hub Use-Cases and Business Priorities: Customer Satisfaction Data

Engagement Hub works with different mediums / channels such as Social Media.

Reviews

"...Engagement Hub is a sophisticated, versatile and user-friendly online engagement platform...." Peer review

Engagement Hub, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Engagement Hub is Australian-owned community and stakeholder management software. It is the only platform hosted locally in Australia.

Comprehensive Insights on Engagement Hub Use Cases

What benefits does Engagement Hub offer for Engaging Conversational Surveys?

What benefits does Engagement Hub offer for Collaboration?

6+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Engagement Hub solved their Customer Feedback Management needs. Cuspera uses 123 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

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Flipbox Tool - Client Showcase

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Peers used Engagement Hub for Engaging conversational surveys and helpdesk management

Engagement Hub Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

3.81/5

Read Reviews (8)
Analytics

3.17/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.81/5

Read Reviews (8)
Analytics

3.17/5

Read Reviews (1)

Software Failure Risk Guidance

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for Engagement Hub

Top Failure Risks for Engagement Hub

Engagement Hub News

Communicate With the Right People Using the Right Stakeholder and Engagement Software!

Managing multiple stakeholder relationships can be complex and time-consuming. Simplifying stakeholder engagement through a single platform can streamline this process, providing numerous benefits for your organisation. There are internal and external relationships to manage and influence including regulators, advocacy groups, service providers, citizens and more....

The post Communicate With the Right People Using the Right Stakeholder and Engagement Software! appeared first on Engagement Hub.

The Role of Stakeholder Management Software in Risk Mitigation

When you talk about success for any business in today’s time, staying safe from risks has become an important factor that contributes towards the growth of any company. Organizations face a multitude of risks, ranging from operational uncertainties to market fluctuations and regulatory compliance issues. One...

The post The Role of Stakeholder Management Software in Risk Mitigation appeared first on Engagement Hub.

The Role of an Online Community Engagement Expert in Building Digital Communities

In today’s digital world, building and nurturing online communities has become a crucial aspect of the success of any business, organization and brand. Having said this, experts who know how to engage with these communities online are becoming more and more important. Here in this...

The post The Role of an Online Community Engagement Expert in Building Digital Communities appeared first on Engagement Hub.

Engagement Hub Profile

Company Name

Engagement Hub

HQ Location

45 Evans Street, Balmain NSW 2041 Australia

Employees

11-50

Social

Financials

NA