Enghouse Insights Overview
Enghouse Insights specializes in transforming data collection and analysis. Focused on multi-mode data collection, it enables businesses to capture customer feedback across various channels. This approach ensures a comprehensive understanding of customer sentiments and behaviors. By leveraging these insights, organizations can make informed decisions that enhance customer experiences and drive strategic growth. Enghouse Insights' ability to integrate diverse data sources into a cohesive platform sets it apart, making it a valuable tool for businesses aiming to refine their feedback management strategies.
Use Cases
Customers recommend Market Research, Helpdesk Management, Collecting Feedback, as the business use cases that they have been most satisfied with while using Enghouse Insights.
Business Priorities
Grow Market Share is the most popular business priority that customers and associates have achieved using Enghouse Insights.
Enghouse Insights Use-Cases and Business Priorities: Customer Satisfaction Data
Enghouse Insights works with different mediums / channels such as Phone Calls. and Website.
Enghouse Insights's features include Embedded Survey Forms. and Enghouse Insights support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Enghouse Insights analytics capabilities include Custom Reports, and Analytics.
Reviews
"We've used Dub InterViewer for 9 years now and the product is absolutely brilliant. Let's just say that we continuously monitor the market for options in terms of setting up our advanced questionnaires, but we have actually not found a single packag...e which can do all the things we do beyond Dub InterViewer." - Fredrik Clementz
Enghouse Insights, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Enghouse Insights revolutionizes data collection and analysis, emphasizing multi-mode methods. Data-driven decision-making is enhanced through innovative technology.
Popular Business Setting
for Enghouse Insights
Top Industries
- Research
- Human Resources
Popular in
- Mid Market
- Small Business
Enghouse Insights is popular in Research, and Human Resources, and is widely used by Mid Market, and Small Business,
Comprehensive Insights on Enghouse Insights Use Cases
How efficiently Does Enghouse Insights manage your Market Research?
Why is Enghouse Insights the best choice for Helpdesk Management?
What makes Enghouse Insights ideal for Engaging And Following Up?
What makes Enghouse Insights ideal for Onboarding?
11+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Enghouse Insights solved their Customer Feedback Management needs. Cuspera uses 170 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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We've used Dub InterViewer for 9 years now and the product is absolutely brilliant. Let's just say that we continuously monitor the market for options in terms of setting up our advanced questionnaires, but we have actually not found a single package which can do all the things we do beyond Dub Int...erViewer. |
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We have been using Dub InterViewer for about 7 years. We created several questionnaires using Dub InterViewer. It’s a powerful tool which is easy to use. Also I want to mention that the Customer Care department is one of a kind, they really know what they are talking about. Testimonial By Henry Korteweg |
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Nebu Customer Care offers a help desk with a very strong customer orientation. Tickets are processed and resolved quickly. The crucial point is; for urgent requests all available resources are bundled to guarantee a rapid solution, especially in critical project phases Customers feel secure. I work...ed also for a Service Company for some years, and people who spent Time in such Customer Operations know that it is definitely no easy Task. Especially In a larger company with many inquiries and requests, tickets may get victims of longer waiting time unintentionally. I can put a Service Desk in 3 Words: Stress-bound, time-critical and Challenging. The Nebu team meets these requirements with flying colors. Nebu offers a prime example of customer care. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Fredrik Clementz Owner Reflect Foretagsutveckling AB Stockholm, Sweden |
We've used Dub InterViewer for 9 years now and the product is absolutely brilliant. Let's just say that we continuously monitor the market for options in terms of setting up our advanced questionnaires, but we have actually not found a single package which can do all the things we do beyond Dub Int...erViewer. |
|
Henry Korteweg IT Specialist Check Your Service Breda Area, Netherlands |
We have been using Dub InterViewer for about 7 years. We created several questionnaires using Dub InterViewer. It’s a powerful tool which is easy to use. Also I want to mention that the Customer Care department is one of a kind, they really know what they are talking about. Testimonial By Henry Korteweg |
|
Dominik Tschulenk IT-Mgmt Triconsult Austria |
Nebu Customer Care offers a help desk with a very strong customer orientation. Tickets are processed and resolved quickly. The crucial point is; for urgent requests all available resources are bundled to guarantee a rapid solution, especially in critical project phases Customers feel secure. I work...ed also for a Service Company for some years, and people who spent Time in such Customer Operations know that it is definitely no easy Task. Especially In a larger company with many inquiries and requests, tickets may get victims of longer waiting time unintentionally. I can put a Service Desk in 3 Words: Stress-bound, time-critical and Challenging. The Nebu team meets these requirements with flying colors. Nebu offers a prime example of customer care. |
Case Studies
Case Study DJS Research Ltd
CASE STUDY A dynamic marketing research organization
Case Study Origo
CASE STUDY A national pharmacy chain
Case Study GDCC
CASE STUDY A global retailer
Peers used Enghouse Insights for Market research and helpdesk management
Enghouse Insights Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (16) |
| Analytics | Read Reviews (5) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (16) |
| Analytics | Read Reviews (5) |
Software Failure Risk Guidance
?for Enghouse Insights
Top Failure Risks for Enghouse Insights
Enghouse Insights Profile
Company Name
Enghouse Insights
Company Website
https://www.enghouseinsights.com/HQ Location
Wormer, NH
Employees
11-50
Social
Financials
PRIVATE
