ESW Overview

ESW simplifies global e-commerce expansion for businesses aiming to penetrate over 200 international markets. The platform offers localized checkouts, ensuring a seamless shopping experience tailored to each region. This feature reduces cart abandonment and increases conversion rates. ESW also handles delivery and returns, crucial for maintaining customer satisfaction across borders. By leveraging expert strategies, businesses can navigate complex international logistics effortlessly. This makes ESW a valuable tool for e-commerce teams looking to expand their global footprint while minimizing operational complexity.

Use Cases

Customers recommend Direct Marketing, International Marketing, Generation Of New Leads, as the business use cases that they have been most satisfied with while using ESW.

Other use cases:

  • Product Marketing
  • Trust Management
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Business Priorities

Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using ESW.

Other priorities:

  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Increase Sales & Revenue
See all business priorities See less business priorities

ESW Use-Cases and Business Priorities: Customer Satisfaction Data

Peer review evidence (same sources as the product rating summary)

"...SYMPHONY is a turnkey ecommerce solution that allows you to outsource the design and build of your DTC channel, from webstore to returns...." Join the DTC Ecommerce Revolution
"...FLUENCY EXPRESS will get you selling fast in global markets...." Join the DTC Ecommerce Revolution
"...As the world s largest provider of cross-border solutions, we have the know how to optimise your go-to-market strategy, from demand generation to customer retention, and everything in between...." Join the DTC Ecommerce Revolution

ESW, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ESW assists brands in revolutionizing their DTC ecommerce by enhancing control over sales channels and fostering long-term customer relationships. Join the DTC revolution today.

ESW Customer wins, Customer success stories, Case studies

How can ESW enhance your Direct Marketing process?

 

KnitWell Group - Apparel - Large

KnitWell Group selects ESW to power international ecommerce growth

USA

KnitWell Group, a prominent American apparel company, has selected ESW to manage its international ecommerce operations. ESW will handle cross-border pricing, payments, duties, compliance, and logist...ics for KnitWell's brands, facilitating their global expansion. The transition to ESW's platform was completed in just over seven weeks, enhancing KnitWell's ability to focus on brand growth and customer experience.

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KnitWell Group - Apparel - Large

KnitWell Group selects ESW to power international ecommerce growth

USA

KnitWell Group has selected ESW to manage its international ecommerce operations, including pricing, payments, duties, and logistics, across its portfolio of American apparel brands. The transition t...o ESW's platform was completed in just over seven weeks, enhancing KnitWell's ability to scale internationally without adding operational complexity. ESW's role as Merchant of Record supports KnitWell's growth strategy by simplifying cross-border commerce.

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KnitWell Group - Retail - Medium

ESW News and Press Releases

ESW has partnered with KnitWell Group to enhance its international ecommerce capabilities. This collaboration aims to drive growth for KnitWell's multi-brand retail operations by leveraging ESW's pla...tform.

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Damiani - Apparel & Fashion - Large

Valenza, Italy

ESW helped Damiani expand its ecommerce presence to 36 global markets. Damiani saw a 17.5% increase in orders and a 17.4% rise in checkout conversion rates. ESW provided localized checkout, efficient... logistics, and omnichannel strategies. Damiani launched Venini's ecommerce in the US, showcasing Italian craftsmanship. Damiani won the Netcomm Award 2023 for excellence in cross-border ecommerce.

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DSQUARED2 - Apparel & Fashion - Medium

ESW helped DSQUARED2 improve global e-commerce. In four months, 20,000 buyers from 76 countries placed orders. Revenue grew by double digits over the previous partner. Payment success rates rose 4% a...bove industry norms. Conversion rates increased by 8 points. Ship-from-store boosted online gross merchandise volume by 12%. Customer satisfaction on Trustpilot jumped from 1.5 to 4.

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Damiani - Apparel & Fashion - Medium

Valenza, Italy

ESW helped Damiani expand its luxury jewelry business to 36 global markets. Damiani saw a 17.5% year-over-year increase in orders and a 17.4% rise in checkout conversion rates. ESW provided localized... checkout, multilingual payments, and efficient logistics. Damiani launched Venini’s ecommerce in the US, strengthening its luxury brand presence. The partnership earned Damiani the Netcomm 2023 award for international ecommerce excellence.

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ESW Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.83/5 ★

Read Reviews (8)
Analytics

3.40/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.83/5 ★

Read Reviews (8)
Analytics

3.40/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for ESW

Top Failure Risks for ESW

esw [U.S. Direct E-Commerce Limited] News

Executive

ESW appoints Carl Cowling as CEO to lead next phase of global growth

ESW has appointed Carl Cowling as its new CEO, effective early September. Cowling, formerly Group CEO at WHSmith, will focus on accelerating ESW's growth in priority markets and enhancing its agentic commerce capabilities. He succeeds Eric Eichmann, who successfully integrated ESW with the Full Commerce platform.

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Executive

ESW Appoints Former WHSmith Chief Carl Cowling as CEO to Accelerate Global Growth

ESW has appointed Carl Cowling, former CEO of WHSmith, as its new Chief Executive Officer, effective early September. Cowling's appointment marks a strategic shift towards retail-centric leadership, aiming to accelerate ESW's global growth and enhance its agentic commerce strategy. This move follows Eric Eichmann's tenure, during which he integrated the Full Commerce platform into ESW's operations.

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Product

ESW launches agentic commerce with Microsoft Copilot, connecting AI ...

ESW has launched ESW Agentic Commerce, a new solution that integrates with Microsoft Copilot to enable AI-driven product discovery and secure transactions within AI-powered shopping experiences. This solution allows brands to optimize their product catalogs on AI platforms and manage ecommerce operations seamlessly, marking a significant step in the evolution of online retail.

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Partnership

ESW and Scholl Partner to Accelerate Cross-Border Ecommerce Expansion Across 50+ Markets

ESW has expanded its partnership with Scholl, in collaboration with Shopify and Arsenalia, to enhance Scholl's cross-border ecommerce presence in over 50 markets. This collaboration leverages ESW's cross-border capabilities, Shopify's platform infrastructure, and Arsenalia's strategic consultancy to streamline Scholl's global direct-to-consumer expansion. The partnership aims to simplify cross-border complexities while ensuring a seamless customer experience.

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esw [U.S. Direct E-Commerce Limited] Profile

Company Name

esw [U.S. Direct E-Commerce Limited]

Company Website

https://esw.com/

HQ Location

33 Stamford Street, South Bank, London SE1 9LQ, GB

Employees

251-500

Social

Linkedin Twitter

Financials

PRIVATE