Evatic Overview

Asolvi offers a suite of industry-leading field service management software solutions designed to meet high industry standards. Their tools are crafted to simplify service management for businesses across various industries. For example, Evatic and Tesseract streamline scheduling and dispatching tasks, ensuring timely service delivery. Vantage Online supports inventory management, keeping track of parts and supplies effortlessly. Users appreciate the mySalesDrive feature for its sales optimization capabilities, making it easier to manage customer relationships and close deals. The software's adaptability allows it to cater to diverse sectors, such as security with Alarm Master and facilities management with Winserv. Asolvi's comprehensive portfolio offers tailored solutions, enhancing operational efficiency and decision-making for service teams.

Use Cases

Customers recommend Helpdesk Management, Contract Management, Sales Call Management, as the business use cases that they have been most satisfied with while using Evatic.

Other use cases:

  • Measuring Customer Satisfaction
  • Rating And Review Management
  • Billing And Invoice Management
  • Cross Selling
  • Upselling
  • Digital Signature
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Evatic.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
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Evatic Use-Cases and Business Priorities: Customer Satisfaction Data

Evatic works with different mediums / channels such as Phone Calls.

Peer review evidence (same sources as the product rating summary)

"...Integrated service modules make it secure and straightforward to schedule tasks, manage support calls and meet customer SLAs...." Evatic is a flexible and multi-functional service management system designed to support critical business processes
"...Avoid lost revenue and maximise ROI with our comprehensive meter billing and contract administration functionality...." Evatic is a flexible and multi-functional service management system designed to support critical business processes
"...Integrated service modules make it secure and straightforward to schedule tasks, manage support calls and meet customer SLAs...." Evatic is a flexible and multi-functional service management system designed to support critical business processes

Evatic, belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Evatic is a multi-functional cloud software designed for remote-first service management. It helps save time, reduce costs, and boost profits.

Evatic Customer wins, Customer success stories, Case studies

How does Evatic address your Contract Management Challenges?

MB Digital - Information Technology And Services - Small

Vantage Online helped MB Digital move from 2serv to a cloud-based service management solution. The switch improved process visibility and removed paper invoices and orders. MB Digital found remote wo...rk easier during the pandemic thanks to Vantage Online. The migration also allowed them to clean up data and update old processes. The team reports a very positive experience with the new system.

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Chefs Culinar - Food & Beverages - Very Large

Evatic by Asolvi helped Chefs Culinar, Germany's biggest foodservice company, manage over 10,000 assets across six countries. Chefs Culinar upgraded to Evatic Insider to streamline service operations... and support two new acquisitions. The new platform improved task handling, scheduling, GDPR compliance, and customer visibility. Unlimited users and better integration made onboarding new companies easy. Chefs Culinar values Asolvi's deep industry knowledge and commitment to service management.

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Welbilt - Food & Beverages - Very Large

Asolvi’s Tesseract helped Welbilt reach a 96% first-time fix rate. The field service management software automated call logging, saving 825 hours yearly. Stock management now takes just three to four... hours, not days. Scheduling that once took a day now takes an hour. Welbilt improved response times for maintenance by 20%.

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ALARM-service AB - Consumer Services - Small

WinServ by Asolvi helped ALARM-service AB switch from their old ERP and CRM system fast. ALARM-service AB needed a new field service management solution before their old platform ended. Asolvi delive...red a full deployment in just three weeks. WinServ gave them better workflows and fewer manual tasks. The system integrated with Fortnox for invoicing, keeping data flow smooth.

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Låset i Centrum AB - Security - Small

Winserv helped Låset i Centrum AB, a security company in Sweden, move from manual Outlook scheduling to digital field service management. Before Winserv, they struggled with inaccurate job time repor...ting, unclear parts usage, and missing customer history. Winserv now lets them track jobs, parts, and customer details in one place. The team uses tablets and smartphones to access real-time data. This switch prevents lost bookings and improves invoicing accuracy.

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Meiko UK Ltd - Consumer Goods - Large

Asolvi’s Tesseract field service management software helps Meiko UK Ltd handle 35,000 service calls a year. Meiko replaced an old system that lacked live data, stock control, and quoting tools. Tesse...ract automates preventative maintenance, stock replenishment, and invoicing, saving time and reducing errors. The quoting tool saves salespeople 10-15 minutes per quote by pre-filling 70% of the data. Centralized reporting now takes less effort and gives better insights. Meiko values Asolvi’s customer-focused approach and ongoing software improvements.

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Evatic Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.34/5 ★

Read Reviews (3)
Analytics

3.32/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.34/5 ★

Read Reviews (3)
Analytics

3.32/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for Evatic

Top Failure Risks for Evatic

Asolvi News

Product

Asolvi lanza Protecnus Max, software de gestin para la seguridad y la ...

Asolvi has launched Protecnus Max, a new management software designed for security and fire protection services.

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Product

Asolvi releases Protecnus Max field service management platform for ...

Asolvi has launched Protecnus Max, a cloud-based field service management platform designed for fire and security companies. Released on April 14, the platform uses AI agents to automate maintenance tasks, improve scheduling, and enhance compliance tracking. It offers a redesigned user interface and aims to streamline operations by reducing manual data entry and facilitating remote access for distributed teams.

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Product

Asolvi launches Protecnus Max, the next generation of cloud-native, agentic AI-powered field service management software for the fire & security industry

Asolvi has introduced Protecnus Max, a cloud-native, AI-powered field service management software designed for the fire and security industry. This next-generation solution enhances operational efficiency and service delivery through advanced agentic AI capabilities.

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Product

Asolvi launches Protecnus Max, the next generation of cloud-native ...

Asolvi has launched Protecnus Max, a cloud-native, AI-powered platform for the fire and security sector. This new platform offers speeds up to 18 times faster than previous software, featuring an AI layer, MarIA, for enhanced data accessibility. Protecnus Max integrates with AI models like Google Gemini and OpenAI, and plans to introduce more AI-driven functionalities.

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Asolvi Profile

Company Name

Asolvi

Company Website

https://www.asolvi.com/

HQ Location

Reimersholmsgatan 33, Stockholm, Stockholm County 117 40, SE

Employees

51-100

Social

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Financials

PRIVATE