Evolved Cloud Call Center Overview
Evolved-cloud-call-center by Evolve IP offers a feature-rich, unified agent experience. It enables seamless integration from any location on any device.
Use Cases
Customers recommend Helpdesk Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Evolved Cloud Call Center.
Business Priorities
Improve Visibility and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Evolved Cloud Call Center.
Evolved Cloud Call Center Use-Cases and Business Priorities: Customer Satisfaction Data
Evolved Cloud Call Center works with different mediums / channels such as Phone Calls. Video. E-Mail etc.
Evolved Cloud Call Center's features include Feedback Surveys. and Evolved Cloud Call Center support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also Evolved Cloud Call Center analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Call center is set up to meet our needs with different queues for each department...." Peer review by Carey H, IT Manager, Banking
Evolved Cloud Call Center, eazyBI for Jira, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Evolved Cloud Call Center
Top Industries
- Non-Profit Organization Management
- Banking
Popular in
- Mid Market
- Small Business
Evolved Cloud Call Center is popular in Non-Profit Organization Management, and Banking, and is widely used by Mid Market, and Small Business,
Evolved Cloud Call Center Customer wins, Customer success stories, Case studies
What solutions does Evolved Cloud Call Center provide for Helpdesk Management?
Why is Evolved Cloud Call Center the best choice for Engagement Management?
What makes Evolved Cloud Call Center ideal for Communication Management?
How can Evolved Cloud Call Center enhance your Competitive Intelligence process?
How does Evolved Cloud Call Center facilitate Sales Call Management?
11 buyers and buying teams have used Cuspera to assess how well Evolved Cloud Call Center solved their Contact Center Software needs. Cuspera uses 222 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Peers used Evolved Cloud Call Center for helpdesk management and engagement management
Evolved Cloud Call Center Competitors
Evolved Cloud Call Center Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (16) |
| Custom Reports | Read Reviews (31) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (16) |
| Custom Reports | Read Reviews (31) |
Software Failure Risk Guidance
?for Evolved Cloud Call Center
Overall Risk Meter
Top Failure Risks for Evolved Cloud Call Center
Evolve IP, LLC. News
Evolve IP outlines partner growth ambitions
Evolve IP is focusing on expanding its partner ecosystem under the leadership of Alex Finn, the new global sales director. The company aims to enhance partnerships and drive growth through innovative cloud communication solutions. A key strategy includes leveraging its partnership with Talkdesk to strengthen its presence in the CCaaS market, targeting sectors like healthcare and hospitality.
ATSG and Evolve IP announce combination | Microscope - ComputerWeekly.com
ATSG and Evolve IP are merging to combine their services and technologies, aiming to enhance offerings for clients.
ATSG and Evolve IP Announce Strategic Combination to Create a Leading, Scaled IT Managed Services Provider - PR Newswire
ATSG and Evolve IP are joining forces to become a major IT managed services provider.
New partner for EvolveIP - TECHNOLOGY RESELLER
EvolveIP has partnered with a new company to enhance its services.
Evolve IP, LLC. Profile
Company Name
Evolve IP, LLC.
Company Website
https://www.evolveip.net/HQ Location
Wayne, PA
Employees
51-100
Social
Financials
SERIES A
