ExpandIT Field Service Overview

ExpandIT Field Service transforms how companies manage their field operations by ensuring seamless access to critical information, whether in the office, on the field, or remotely. The software facilitates mobile field service and resource planning, enabling businesses to coordinate and deploy field resources efficiently. ExpandIT Field Service supports rapid implementation, promising setup within six weeks, which can be crucial for businesses looking to quickly adapt to evolving market demands. This tool is particularly valuable for industries reliant on field operations, as it enhances the ability to manage tasks and resources effectively, thereby improving service delivery and customer satisfaction.

Use Cases

Customers recommend Engagement Management, Digital Signature, Collaboration, as the business use cases that they have been most satisfied with while using ExpandIT Field Service.

Other use cases:

  • Measuring Customer Satisfaction
  • Order Management
  • Contacts History
  • Workflow Management
  • Generation Of New Leads
  • Rating And Review Management
  • Market Research
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using ExpandIT Field Service.

Other priorities:

  • Improve Internal Communications
  • Scale Best Practices
  • Improve Visibility
  • Increase Sales & Revenue
See all business priorities See less business priorities

ExpandIT Field Service Use-Cases and Business Priorities: Customer Satisfaction Data

ExpandIT Field Service's features include Recording. and ExpandIT Field Service support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also ExpandIT Field Service analytics capabilities include Custom Reports, and Analytics.

ExpandIT Field Service, belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ExpandIT Field Service software provides digital access to information for service technicians. Efficiency and productivity are enhanced through streamlined information delivery.

ExpandIT Field Service Customer wins, Customer success stories, Case studies

What Are the key features of ExpandIT Field Service for Engagement Management?

How can ExpandIT Field Service enhance your Digital Signature process?

What makes ExpandIT Field Service ideal for Collaboration?

How can ExpandIT Field Service optimize your Measuring Customer Satisfaction Workflow?

How does ExpandIT Field Service facilitate Order Management?

11 buyers and buying teams have used Cuspera to assess how well ExpandIT Field Service solved their Field Service Management needs. Cuspera uses 234 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

CK Power - Manufacturing

ExpandIT helped CK Power move from pen and paper to digital time registration and planning. CK Power now uses ExpandIT to track field service work in real time. The planning tool lets them schedule j...obs and find the closest technician. Service technicians use a mobile app to see job details and record work. CK Power invoices faster and has fewer errors. They report higher invoicing rates and better earnings since using ExpandIT.

Read more →

Color Compass Corporation - Consumer Goods

ExpandIT Mobile Sales helped Color Compass Corporation automate its sales order process. The company wanted to reduce errors and speed up order entry for its sales reps. ExpandIT integrated with Micr...osoft Dynamics NAV and worked both online and offline. Sales reps now enter orders directly in the field, cutting out manual steps. The solution improved service quality and information accuracy for customers.

Read more →

Connected Wind Services - Utilities

ExpandIT Service Management helped Connected Wind Services unify service management across Denmark, Germany, and Sweden. The company needed a digital tool to support growth and standardize processes ...in all countries. ExpandIT integrated with Dynamics NAV, was easy to use, and flexible. Service reporting became consistent and data was available in one solution. Engineers needed only half a day of training to use the system.

Read more →

Enemærke & Petersen a/s - Construction

ExpandIT Mobile helped Enemærke & Petersen a/s, a construction company, move from paper-based billing to a digital invoicing solution for Microsoft Dynamics AX. The company wanted to make billing fas...ter and easier. With ExpandIT Mobile, each person now invoices 20% more than before. The time from job completion to billing is much shorter. Errors on invoices dropped. The company now leads its industry in billing speed and accuracy.

Read more →

Jydsk Planteservice A/S - Consumer Services

ExpandIT Mobile Service Management helped Jydsk Planteservice A/S switch from paper to digital service reporting. Service gardeners now use mobile phones to record tasks, track time, and order produc...ts. Data goes straight into the ERP system, speeding up processes. Customers get electronic inspection reports right after service calls. The new system increased customer satisfaction and made sales easier for service gardeners.

Read more →

Manusa - Manufacturing

ExpandIT Mobile Service helped Manusa improve field technician efficiency. Manusa needed a mobile solution that worked with Microsoft Dynamics NAV to streamline service and reduce back office work. E...xpandIT enabled real-time scheduling, order management, and invoicing from mobile devices. Technicians could access and update service orders in the field, even offline. The system went live in one month. Manusa saw immediate improvements in technician productivity and customer service.

Read more →
lightning

Peers used ExpandIT Field Service for engagement management and digital signature

ExpandIT Field Service Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.13/5

Read Reviews (46)
Analytics

2.94/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.13/5

Read Reviews (46)
Analytics

2.94/5

Read Reviews (1)

Software Failure Risk Guidance

?

for ExpandIT Field Service

Overall Risk Meter

Low Medium High

Top Failure Risks for ExpandIT Field Service

ExpandIT Solutions A/S Profile

Company Name

ExpandIT Solutions A/S

Company Website

https://www.expandit.com/

HQ Location

4046 North Goldenrod Road #263

Employees

11-50

Social

Financials

PRIVATE