FastCall Overview
Fastcall integrates seamlessly with Salesforce to enhance communication capabilities through Phone, SMS, Mobile, Video, and Screen Share. This tool is particularly beneficial for teams leveraging Salesforce to streamline customer interactions. Fastcall's native integration ensures users can operate entirely within the Salesforce environment, minimizing disruptions and maximizing efficiency. A standout feature is its AI-powered call insights, which provide real-time and recorded conversation summaries, helping sales teams quickly capture key details and improve follow-up actions. Additionally, the integration with Einstein AI allows for automated call summaries, freeing up time for sales representatives to focus on customer engagement rather than administrative tasks. Fastcall's capabilities are designed to boost productivity and revenue potential by optimizing sales engagement processes directly within Salesforce.
Use Cases
Customers recommend Call Recording, Contacts History, Collaboration, as the business use cases that they have been most satisfied with while using FastCall.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using FastCall.
FastCall Use-Cases and Business Priorities: Customer Satisfaction Data
FastCall works with different mediums / channels such as Phone Calls. Text SMS. Offline etc.
FastCall's features include Recording. and FastCall support capabilities include 24/7 Support, Phone Support, Email Support, etc. also FastCall analytics capabilities include Analytics, and Custom Reports.
Reviews
"Our sales reps have doubled the amount of calls per week using Fastcall." - Brendan Murray
Peer review evidence (same sources as the product rating summary)
"...Dial, log, record every call w one click...." Peer review by Agency
"...Great Solution!!!!. Fastcall Features, stores recordings on records, records activity history, routes calls to Record Owners, has SMS, Salesforce Native, very reliable, and great support...." Peer review by Danny F, Director of Information Technology, Information Technology and Services
"...That Adds Phone Call Automation Callback Estimates To Your Web-To-Lead Forms POWERED BY Phone, SMS, Video & Screen Share 100% Built For Salesforce DOWNLOAD..." Fastcall
FastCall, belong to a category of solutions that help Auto Dialer. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Fastcall, exclusively built for Salesforce, offers Phone, SMS, Mobile, Video, and Screen Share capabilities. Productivity and revenue potential are increased.
Popular Business Setting
for FastCall
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Financial Services
Popular in
- Mid Market
- Small Business
- Enterprise
FastCall is popular in Information Technology And Services, Marketing And Advertising, and Financial Services and is widely used by Mid Market, Small Business, and Enterprise.
FastCall Customer wins, Customer success stories, Case studies
What Are the key features of FastCall for Call Recording?
What Are the key features of FastCall for Collaboration?
26 buyers and buying teams have used Cuspera to assess how well FastCall solved their Auto Dialer needs. Cuspera uses 208 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Auto Dialer needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Our sales reps have doubled the amount of calls per week using Fastcall. Testimonial By Brendan Murray |
|
|
Since installing Fastcall, my calling productivity and results have literally increased by 30-40%... there is no doubt this app is worth every penny. Testimonial By Kenneth Herskind |
|
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The customer service alone was worth the five-star rating. Testimonial By Rachel Goldstein |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Brendan Murray Salesforce Admin The Word Among Us |
Our sales reps have doubled the amount of calls per week using Fastcall. Testimonial By Brendan Murray |
|
Kenneth Herskind Senior Investment Associate ACRE Investment Real Estate Services |
Since installing Fastcall, my calling productivity and results have literally increased by 30-40%... there is no doubt this app is worth every penny. Testimonial By Kenneth Herskind |
|
Rachel Goldstein VP of B2B Operations Underground Elephant |
The customer service alone was worth the five-star rating. Testimonial By Rachel Goldstein |
Fastcall 8 0 AppExchange Demo
Peers used FastCall for call recording and contacts history
FastCall Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (6) |
| Custom Reports | Read Reviews (14) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (6) |
| Custom Reports | Read Reviews (14) |
Software Failure Risk Guidance
?for FastCall
Overall Risk Meter
Top Failure Risks for FastCall
Fastcall, Inc. News
Fastcall Version 9.17
Fastcall has released Version 9.17, introducing IVR call transfers to Groups via Simulring on Salesforce Mobile. This update allows calls to ring on both desktop and mobile, enhancing team responsiveness and customer experience. The release also includes bug fixes to improve performance and stability.
Fastcall Version 8.88
Fastcall has released Version 8.88, featuring outbound and inbound calls, SMS/MMS, WhatsApp, video, screenshare, and Salesforce integrations, including Einstein AI tools.
Fastcall Version 8.85
Fastcall has released Version 8.85, featuring solutions for outbound and inbound calls, SMS/MMS, video, screenshare, and Salesforce integrations, including Einstein Conversation Insights and Generative AI.
Fastcall Version 8.80
Fastcall Version 8.80 offers features like outbound and inbound calls, SMS/MMS, video, screenshare, and Salesforce integrations. It includes Einstein AI tools and supports international availability with a free trial option.
Fastcall, Inc. Profile
Company Name
Fastcall, Inc.
Company Website
https://fastcall.com/HQ Location
Hollywood, CA
Employees
1-10
Social
Financials
SEED
