FeedbackFive Overview

eComEngine offers a suite of tools tailored for Amazon sellers, including FeedbackFive, SellerPulse, and RestockPro. These tools are designed to enhance seller performance on Amazon. FeedbackFive focuses on managing and improving product reviews and seller reputation, crucial for maintaining a competitive edge. SellerPulse provides real-time insights into market trends and competitor analysis, allowing sellers to make informed decisions. RestockPro optimizes inventory management, ensuring that sellers maintain optimal stock levels to meet demand without overstocking. Since 2007, eComEngine has been a trusted partner for thousands of sellers, supporting their growth and success on the Amazon platform.

Use Cases

Customers recommend Sales Review & Feedback, Onboarding, Helpdesk Management, as the business use cases that they have been most satisfied with while using FeedbackFive.

Other use cases:

  • Sending & Publishing Communications
  • Customer Feedback Management
  • Rating And Review Management
  • Forecasting
  • Contract Management
  • Workflow Management
  • Products & Pricelist Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using FeedbackFive.

Other priorities:

  • Build Brand Awareness
  • Enhance Customer Relationships
  • Launch New Products
  • Improve Brand Engagement
  • Scale Best Practices
  • Improve ROI
  • Establish Thought Leadership
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FeedbackFive Use-Cases and Business Priorities: Customer Satisfaction Data

FeedbackFive works with different mediums / channels such as Review Sites. Amazon. E-Mail etc.

FeedbackFive's features include Templates, Personalization, and Alerts: Popups & Notifications. and FeedbackFive support capabilities include Phone Support, Chat Support, 24/7 Support, etc. also FeedbackFive analytics capabilities include Custom Reports, and Analytics.

Reviews

"...This tool has saved us countless hours in requesting feedback and resulted in a noticeable increase in feedback and reviews...." Peer review by Administrator

FeedbackFive, belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

FeedbackFive® is trusted by sellers in 100+ countries on 17 marketplaces to gain millions of reviews since 2007. Tens of thousands of sellers use this Amazon Feedback and Review Software.

Popular Business Setting

for FeedbackFive

Top Industries

  • Marketing and Advertising
  • Retail
  • Computer & Network Security

Popular in

  • Mid Market
  • Small Business
  • Enterprise

FeedbackFive is popular in Marketing And Advertising, Retail, and Computer & Network Security and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on FeedbackFive Use Cases

What Are the key features of FeedbackFive for Sales Review & Feedback?

What benefits does FeedbackFive offer for Sending & Publishing Communications?

What benefits does FeedbackFive offer for Customer Feedback Management?

16+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well FeedbackFive solved their Reviews and Reputation needs. Cuspera uses 294 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Case Studies

Education

CASE STUDY Textbooks for Change

Textbooks for Change used eComEngine to support their Amazon store with a social mission. The founder started by collecting used textbooks to raise funds for research. After seeing the need for books... in East Africa, the company began reselling donated textbooks online. eComEngine helped them manage their Amazon operations. This allowed them to reach more students and support global education access.

Consumer Goods

CASE STUDY Transitions2earth

FeedbackFive helps Transitions2earth get more product reviews on Amazon. The company sells eco-friendly tableware and relies on reviews to drive sales. They use FeedbackFive to ask customers for revi...ews. More reviews lead to more sales. Products with fewer reviews are harder to sell. The CEO says reviews are almost like currency for their business.

Apparel & Fashion

CASE STUDY Sweater Chalet

FeedbackFive helps Sweater Chalet manage its reputation on Amazon. The company sells niche wool clothing and wanted to keep customers happy and returning. Sweater Chalet uses FeedbackFive to automate... review requests and monitor feedback. This helps them stay competitive and compliant with Amazon rules. The tool supports their growth and strong customer loyalty.

CASE STUDY Trevor Hamon

FeedbackFive helped Trevor Hamon, a Canadian private-label seller, grow his Amazon business. He started with FBM, then switched to FBA and created his own brand. After two months, he looked for a fee...dback tool and chose FeedbackFive for its features and ease of use. Using FeedbackFive, Trevor doubled his sales. The tool made it easy to request reviews and monitor feedback, helping him build trust and boost sales.

Consumer Goods

CASE STUDY StoreYourBoard

FeedbackFive helps StoreYourBoard manage Amazon product reviews. The company sells gear storage solutions for outdoor equipment. They use FeedbackFive to get alerts about new reviews. This lets them ...respond quickly to customer feedback. The team uses review data to improve products and service. StoreYourBoard sells in the United States and Canada.

Consumer Goods

CASE STUDY Salt Supply Co.

FeedbackFive helped Salt Supply Co. manage Amazon reviews for their non-lethal home protection products. The company faced challenges due to product restrictions and negative feedback. FeedbackFive a...utomated review requests and monitored ratings. This support helped Salt Supply Co. grow their business on Amazon. The owners saw improved reputation management and business growth.

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Product Monitoring and Brand Protection with FeedbackFive

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Peers used FeedbackFive for sales review & feedback and onboarding

FeedbackFive Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.79/5

Read Reviews (30)
Analytics

3.56/5

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.79/5

Read Reviews (30)
Analytics

3.56/5

Read Reviews (11)

FeedbackFive Integrations

FeedbackFive integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

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for FeedbackFive

Overall Risk Meter

Low Medium High

Top Failure Risks for FeedbackFive

eComEngine, LLC Profile

Company Name

eComEngine, LLC

Company Website

https://www.ecomengine.com/

HQ Location

9702 Gayton Rd., Ste 230, Henrico, VA 23238, US

Employees

11-50

Social

Financials

PRIVATE