Feefo Overview
Feefo empowers businesses to leverage authentic customer feedback for informed decision-making. The platform transforms reviews into actionable insights, allowing companies to unlock hidden value from customer voices. Feefo supports the entire process from inviting and collecting reviews to managing, displaying, and analyzing them. By focusing on the authenticity of customer feedback, businesses can build trust and gain a competitive edge. Unique insights derived from Feefo can guide strategic decisions, enhancing customer experience and business growth.
Use Cases
Customers recommend Rating And Review Management, Customer Feedback Management, Advertisement, as the business use cases that they have been most satisfied with while using Feefo.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Feefo.
Feefo Use-Cases and Business Priorities: Customer Satisfaction Data
Feefo works with different mediums / channels such as Website. Promotions. Social Media etc.
Feefo's features include SEO, SEM, and Personalization. and Feefo support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Feefo analytics capabilities include Analytics, and Custom Reports.
Reviews
"...If you cannot provide access to trustworthy customer feedback, then there is a strong chance that you may lose business to those that can...." Peer review by James Harding, Online Marketing Manager, Hiscox
Feefo, belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Feefo helps businesses and consumers make better decisions with verified reviews. Feel confident in choices based on real-life feedback.
Popular Business Setting
for Feefo
Top Industries
- Retail
- Hospitality
- Financial Services
Popular in
- Mid Market
- Small Business
- Enterprise
Feefo is popular in Retail, Hospitality, and Financial Services and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Feefo Use Cases
What Are the key features of Feefo for Rating And Review Management?
How can Feefo optimize your Customer Feedback Management Workflow?
What Are the key features of Feefo for Advertisement?
What benefits does Feefo offer for Campaign Management?
19+ more Business Use Cases
12 buyers and buying teams have used Cuspera to assess how well Feefo solved their Reviews and Reputation needs. Cuspera uses 356 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
Video
Reviews matter. Feefo verified reviews matter more
Peers used Feefo for rating and review management and customer feedback management
Feefo Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (50) |
| Custom Reports | Read Reviews (17) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (50) |
| Custom Reports | Read Reviews (17) |
Feefo Integrations
Feefo integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Feefo
Overall Risk Meter
Top Failure Risks for Feefo
Feefo Holdings Limited News
Jet2.com wins Feefos 2025 Exceptional Service Award
Jet2.com received Feefos 2025 Exceptional Service Award, recognizing its outstanding customer service and high engagement with verified customer reviews. Feefo, a customer review and insights platform, has partnered with Jet2.com for seven years to collect and analyze feedback. Only 32 businesses earned this award in 2025, with Jet2.com the sole airline honored.
Feefo Holdings Limited Profile
HQ Location
60 Hudson Street, Suite 1810, New York, NY 10013
Employees
101-250
Social
Financials
M&A
