FieldConnect: Use-Cases, Insights and Reviews | 2025 Cuspera

FieldConnect helped Atlantic Constructors move from paper-based processes to digital efficiency. The company managed five locations with different paperwork and procedures, making tracking work and b...illing hard. FieldConnect provided mobile work order management, project time entry, and digital dispatch. This unified processes and improved real-time visibility. Atlantic Constructors saw big cost savings and better customer service. Timecards and work orders are now digital, and the team gets more information from technicians than ever before.
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FieldConnect helped C&C Group improve field service efficiency. The company needed better work order and time entry for 58 field technicians. FieldConnect integrated with their ERP and offered offlin...e mode for technicians. After implementation, C&C Group increased annual service revenue by 17% without adding staff. Technicians now complete 1-2 more service calls per day. Invoice turnaround time was cut in half, improving cash flow. Customer service also improved with faster problem resolution.
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FieldConnect’s FieldAccess and FieldProject helped Corval Group solve integration issues with their ERP, Vista by Viewpoint. Corval faced high costs and lost time maintaining a third-party integratio...n, spending $5,000 yearly and 20 hours per update cycle. FieldConnect’s native integration eliminated these costs and improved real-time visibility. Corval can now run technician profitability reports and use new features like real-time inventory tracking. Since switching, Corval nearly doubled its user base and is considering more FieldConnect solutions.
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FieldConnect FieldAccess helped D.A. Dodd modernize their field service operations. The company needed to cut paper-based processes and integrate with a new ERP. They chose FieldConnect for its ease ...of use, ERP integration, and device flexibility. After implementation, D.A. Dodd cut billing cycle time in half and made payroll more efficient. Moving to FieldConnect Cloud brought immediate and long-term cost savings, with zero downtime during migration.
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Encore Electric used FieldConnect to manage field resources. They moved from a third-party hosted environment to FieldConnect Cloud. The switch made software updates easier and saved money by moving ...to subscription pricing. The migration took only one hour of downtime. Users saw no negative impact and got new features. Ongoing IT support costs are lower because FieldConnect handles upgrades.
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FieldAccess by FieldConnect and Vista by Viewpoint helped James CRAFT & Son Inc. move from paper-based work orders to a fully electronic system. The company faced problems with lost paperwork, slow a...pprovals, and extra admin work. With FieldAccess, technicians now get work orders on mobile devices, manage jobs in real time, and send reports from the field. This change cut down on paperwork, reduced errors, and sped up billing. The company now has better visibility, improved efficiency, and higher accuracy in its service operations.
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