FieldConnect Overview

FieldConnect enhances scheduling, job tracking, and productivity for field service businesses. The software keeps teams connected and streamlines operations.

Use Cases

Customers recommend Measuring Customer Satisfaction, Workflow Management, Proposal & Quote Management, as the business use cases that they have been most satisfied with while using FieldConnect.

Other use cases:

  • Contract Management
  • Order Management
  • Engaging And Following Up
  • Market Research
  • Lead Qualification
  • Collaboration
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Business Priorities

Increase Sales & Revenue and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using FieldConnect.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Acquire Customers
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FieldConnect Use-Cases and Business Priorities: Customer Satisfaction Data

FieldConnect works with different mediums / channels such as Offline. On Premises. and Mobile.

Reviews

"...Since 2002, FieldConnect continues to ignite optimized workflows, create simple engaging interfaces for technicians, generate expedient invoice processes for accounting, and increase efficiency for dispatchers...." Peer review

FieldConnect, belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for FieldConnect

Top Industries

  • Construction

Popular in

  • Mid Market

FieldConnect is popular in Construction, and is widely used by Mid Market,

FieldConnect Customer wins, Customer success stories, Case studies

How can FieldConnect enhance your Measuring Customer Satisfaction process?

How does FieldConnect facilitate Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well FieldConnect solved their Field Service Management needs. Cuspera uses 106 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Maxson Associates - Construction

FieldConnect helped Maxson Associates cut billing cycles from weeks to days. The company reduced payroll processing from three days to half a day. Technicians now spend more time in the field, not de...livering paperwork. Maxson saw record invoicing in the last four months. The field service management solution improved efficiency and reduced paper use. Real-time service call verification sped up invoicing and boosted revenue.

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Moore’s Electrical and Mechanical Construction, Inc. - Construction

FieldConnect helped Moore’s Electrical and Mechanical Construction, Inc. improve field service management. The company needed better tools for their 100 service technicians. FieldConnect’s real-time ...integration with Microsoft Dynamics SL made information sharing faster and more accurate. Technicians now access site history, manage forms, and track time easily. Communication improved across offices and with field staff. The billing cycle is shorter and cash flow improved. Technicians can close jobs and send reports to customers right away.

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Atlantic Constructors - Fire Safety & Protection

FieldConnect helped Atlantic Constructors move from paper-based processes to digital efficiency. The company managed five locations with different paperwork and procedures, making tracking work and b...illing hard. FieldConnect provided mobile work order management, project time entry, and digital dispatch. This unified processes and improved real-time visibility. Atlantic Constructors saw big cost savings and better customer service. Timecards and work orders are now digital, and the team gets more information from technicians than ever before.

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Encore Electric - Electrical

Encore Electric used FieldConnect to manage field resources. They moved from a third-party hosted environment to FieldConnect Cloud. The switch made software updates easier and saved money by moving ...to subscription pricing. The migration took only one hour of downtime. Users saw no negative impact and got new features. Ongoing IT support costs are lower because FieldConnect handles upgrades.

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James CRAFT & Son Inc. - Construction

FieldAccess by FieldConnect and Vista by Viewpoint helped James CRAFT & Son Inc. move from paper-based work orders to a fully electronic system. The company faced problems with lost paperwork, slow a...pprovals, and extra admin work. With FieldAccess, technicians now get work orders on mobile devices, manage jobs in real time, and send reports from the field. This change cut down on paperwork, reduced errors, and sped up billing. The company now has better visibility, improved efficiency, and higher accuracy in its service operations.

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S&W Services, Inc. - Oil & Energy

FieldAccess helped S&W Services, Inc. solve back office overload from field technician paperwork. The company used to process 150 paperwork orders daily, requiring four coordinators to spend eight ho...urs each day. With FieldAccess, S&W integrated real-time work order and time entry with Sage 300 CRE. After implementation, S&W doubled its field technicians from 17 to 30, but still managed them with the same four coordinators. Back office efficiency improved by 76%. Coordinators now spend just 15 minutes a day on data entry, freeing time for customer service and quotes.

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Customer Portal Demo by FieldConnect

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Peers used FieldConnect for measuring customer satisfaction and workflow management

FieldConnect Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.73/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.73/5 ★

Read Reviews (8)

Software Failure Risk Guidance

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for FieldConnect

Top Failure Risks for FieldConnect

FieldConnect, Inc. Profile

Company Name

FieldConnect, Inc.

Company Website

https://www.fieldconnect.com/

HQ Location

Suite 270 Irvine, CA 92612

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE