FieldConnect Overview

FieldConnect enhances scheduling, job tracking, and productivity for field service businesses. The software keeps teams connected and streamlines operations.

Use Cases

Customers recommend Measuring Customer Satisfaction, Workflow Management, Proposal & Quote Management, as the business use cases that they have been most satisfied with while using FieldConnect.

Other use cases:

  • Contract Management
  • Order Management
  • Engaging And Following Up
  • Market Research
  • Lead Qualification
  • Collaboration
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Business Priorities

Increase Sales & Revenue and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using FieldConnect.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Acquire Customers
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FieldConnect Use-Cases and Business Priorities: Customer Satisfaction Data

FieldConnect works with different mediums / channels such as Offline. On Premises. and Mobile.

Reviews

"...About FieldConnect FieldConnect offers software-as-a-service (SaaS), cloud-based and on-premise field service management solutions for mid-sized and large contracting businesses in HVAC, construction, electrical and other specialties...." Peer review

FieldConnect, belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for FieldConnect

Top Industries

  • Construction

Popular in

  • Mid Market

FieldConnect is popular in Construction, and is widely used by Mid Market,

Comprehensive Insights on FieldConnect Use Cases

What makes FieldConnect ideal for Measuring Customer Satisfaction?

What benefits does FieldConnect offer for Workflow Management?

6+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well FieldConnect solved their Field Service Management needs. Cuspera uses 106 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Case Studies

Construction

CASE STUDY Admore Air Conditioning Corp.

FieldConnect helped Admore Air Conditioning Corp. improve service workflows. The company moved from paper to electronic work orders. FieldConnect gave real-time access to job data for both office and... field staff. Invoices are no longer missed and times are logged correctly. Faster invoice turnaround sped up billing and reduced lost paperwork. The system is user-friendly and integrates with Vista by Viewpoint, removing duplicate data entry.

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Construction

CASE STUDY Moore’s Electrical and Mechanical Construction, Inc.

FieldConnect helped Moore’s Electrical and Mechanical Construction, Inc. improve field service management. The company needed better tools for their 100 service technicians. FieldConnect’s real-time ...integration with Microsoft Dynamics SL made information sharing faster and more accurate. Technicians now access site history, manage forms, and track time easily. Communication improved across offices and with field staff. The billing cycle is shorter and cash flow improved. Technicians can close jobs and send reports to customers right away.

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CASE STUDY Tampa Bay Trane

FieldQuotes helped Tampa Bay Trane speed up their quoting process. Before, it took 24-48 hours to send quotes to customers. With FieldQuotes, 45 technicians could create quotes on site. The software ...worked with Microsoft Dynamics SL and used set pricing. In the first month, Tampa Bay Trane made over $11,000 in new service sales. The next month, sales grew to over $25,000.

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CASE STUDY Tampa Bay Trane

FieldAccess helped Tampa Bay Trane, an HVAC contractor, replace paper forms and manual time cards. The company used FieldAccess to connect field technicians with the back office in real time. Billing... of applied time improved from 76% to 85%. The billing cycle dropped from weeks to an average of 2.39 days. 94% of invoices now go out within 4 days. Tampa Bay Trane saw a 200% return on investment.

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Construction

CASE STUDY Wilson Electric

FieldConnect helped Wilson Electric improve field service operations by integrating with Dexter + Chaney’s Spectrum construction management system. Wilson Electric used FieldAccess, FieldDispatch, an...d FieldGateway to connect field technicians and dispatchers. The integration gave field teams instant access to job information and let the back office see real-time updates. Wilson Electric saw positive results during testing and early rollout. The new system improved customer experience and streamlined operations.

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Construction

CASE STUDY KDC Construction

FieldAccess by FieldConnect helped KDC Construction replace paper time cards with a mobile solution. KDC integrated FieldAccess with Sage 300 Construction & Real Estate. This change saved $4400 per w...eek by cutting manual time entry and manager reconciliation. The company also saved time and money by removing manual payroll data entry. KDC expanded their team, hiring four more technicians after using FieldAccess.

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Video

Customer Portal Demo by FieldConnect

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lightning

Peers used FieldConnect for measuring customer satisfaction and workflow management

FieldConnect Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.73/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.73/5 ★

Read Reviews (8)

Software Failure Risk Guidance

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for FieldConnect

Top Failure Risks for FieldConnect

FieldConnect, Inc. Profile

Company Name

FieldConnect, Inc.

Company Website

https://www.fieldconnect.com/

HQ Location

Suite 270 Irvine, CA 92612

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE