FireText Overview

FireText offers a user-friendly Bulk SMS platform designed to enhance customer communication and engagement. Businesses leverage this system to efficiently manage text marketing campaigns, aiming to increase sales, nurture customer relationships, and reduce churn. The platform's simplicity eliminates the complexity often associated with SMS marketing, allowing companies to broadcast updates and amaze customers with timely information. FireText positions itself as a leader in SMS marketing by focusing on ease of use and effective communication strategies, providing a competitive edge in customer interaction.

Use Cases

Customers recommend Communication Management, Campaign Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using FireText.

Other use cases:

  • Rating And Review Management
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using FireText.

Other priorities:

  • Improve ROI
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FireText Use-Cases and Business Priorities: Customer Satisfaction Data

FireText works with different mediums / channels such as Text SMS. E-Mail. and Mobile.

FireText, belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

FireText's Bulk SMS platform aids businesses in effective customer communication. Text marketing is simplified with their user-friendly SMS system.

FireText Customer wins, Customer success stories, Case studies

How efficiently Does FireText manage your Communication Management?

What makes FireText ideal for Campaign Management?

Alan Lawrence Hairdressers - Consumer Services

FireText SMS marketing helped Alan Lawrence Hairdressers reach more customers. The salon wanted to increase contact and bring back lapsed clients. They sent exclusive SMS offers to their growing mobi...le database. Each week, about 20% of bookings mention the SMS code. Daily bookings and customer returns increased thanks to regular SMS campaigns.

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Classroom Medics - Education

FireText SMS Marketing and Zapier help Classroom Medics automate communication. They use Keap and FireText to send instant SMS confirmations to event attendees and website enquirers. This setup colle...cts contact details and sends info packs quickly. The team finds the integration easy to use. It saves them time and makes their business look professional.

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Neom Organics - Consumer Goods

FireText SMS marketing helped Neom Organics boost their 28 Day Happiness programme. Neom wanted a new way to talk to customers and keep them engaged. They sent motivational SMS messages with tips and... reminders. Customers liked the simple and quick messages. The campaign had a very low drop out rate. 92% of customers felt happier after the programme.

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Love Hemp - Consumer Goods

FireText helped Love Hemp improve their SMS marketing. Love Hemp wanted to give customers a choice between email and SMS. They faced challenges reaching customers in the CBD industry. With FireText, ...they sent targeted SMS campaigns, like a 40% off sale to 4,000 contacts. This campaign drove 10% of their monthly revenue. SMS became their fourth-highest revenue channel. Love Hemp found FireText easy to use and praised its customer service.

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CKW Chartered Certified Accountants - Accounting

FireText helped CKW Chartered Certified Accountants save time on client communications. Before FireText, the team spent two to three hours each month chasing clients for VAT return information by ema...il and phone. Using FireText SMS, they now spend about two minutes a month on the same task. Clients respond faster and appreciate the reminders. The platform's delivery reports show message success, and staff no longer use personal phones for work messages.

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Tails.com - Consumer Goods

FireText helped Tails.com boost their referral program using SMS marketing. Tails.com wanted to increase awareness and sign-ups for their referral scheme. They used FireText to send personalized SMS ...reminders to customers, including referral codes and dog names. The campaign led to an instant increase in referrals, with a 0.4% rise in referral rate on the first day. FireText's platform was easy to use and offered strong customer support.

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FireText Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.56/5 ★

Read Reviews (6)
Analytics

2.98/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.56/5 ★

Read Reviews (6)
Analytics

2.98/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for FireText

Top Failure Risks for FireText

FireText Communications Ltd Profile

Company Name

FireText Communications Ltd

Company Website

//firetext.co.uk

HQ Location

Tremough Innovation Centre Penryn Cornwall TR10 9TA

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE