Firstup: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Firstup
Brand: Firstup
Rating: 4.4 (2748 reviews)

4.4 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(2748)

Communication Platform to unblock the flow of employee connection with the workforce

Firstup Overview

Firstup unifies enterprise engagement by connecting the employee experience. It unlocks real-time intelligence and delivers personalized communications at scale.

Use Cases

Customers recommend Engagement Management, Content Management, Social Media Management, as the business use cases that they have been most satisfied with while using Firstup.

Other use cases:

Communication Management
Advocacy Management
Campaign Management
Collaboration
Training & Onboarding
Workflow Management
Motivation Management

See all use cases See less use cases

Business Priorities

Improve Internal Communications and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Firstup.

Other priorities:

Establish Thought Leadership
Improve ROI
Acquire Customers
Improve Brand Engagement
Launch New Products
Improve Digital And Social Presence
Grow Market Share
Enter New Markets Internationally Or Locally
Enhance Customer Relationships
Scale Best Practices
Improve Efficiency
Improve Stakeholder Relations
Improve Visibility

See all business priorities See less business priorities

Firstup Use-Cases and Business Priorities: Customer Satisfaction Data

Firstup works with different mediums / channels such as Social Media. and E-Mail.

Firstup's features include Alerts: Popups & Notifications, Personalization, Dashboard, etc. and Firstup support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Firstup analytics capabilities include Analytics, and Custom Reports.

Reviews

"Since switching to Firstup, we’ve seen an 8x increase in engagement across employees. Not only has it simplified where and how employees can consume information, but it’s also greatly simplified our reporting and analytics." - Preston Smith

Firstup, Oktopost, Haiilo, PostBeyond, Employee Advocacy by Sprout Social, etc., all belong to a category of solutions that help Talent Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Firstup

Top Industries

Hospital & Health Care
Real Estate
Financial Services

Popular in

Enterprise
Mid Market
Large Enterprise

Firstup is popular in Hospital & Health Care, Real Estate, and Financial Services and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on Firstup Use Cases

How does Firstup facilitate Engagement Management?

Firstup helps businesses engage employees by providing a platform for sharing content, measuring engagement, and tailoring content experiences. Firstup helps businesses increase employee engagement, leading to improved communication and business growth. However, the platform could benefit from more granular user engagement data for further customization.

"...Increased social impressions and engagement metrics for the Small Business Revolution movement spearheaded by our enterprise brand team...." Peer review by Michael A., Social Engagement and Marketing Coordinator, Financial Services

Read Reviews

How can Firstup enhance your Content Management process?

The system simplifies content creation and sharing, allowing users to quickly publish articles and curate content for various platforms. It enables the organization of content and provides templates for creating newsletters, app content, and push notifications. Although the system facilitates content sharing, it may struggle to motivate employees to actively participate.

"...My company posts great content for our current and potential customers and a lot of it might not get shared without SocialChorus...." Peer review by Chalene C., Manager, Corporate Sales

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What solutions does Firstup provide for Communication Management?

Firstup simplifies communication management by providing a platform for planning, creating, publishing, and monitoring employee communications. It allows users to easily publish content to various channels, including social networks and email, and track engagement metrics. Firstup's capabilities are limited by its cost and restrictions on email templates, link tracking, and analytics.

"...We used to rely on a combination of emails and posting printed notices by the timeclocks...." Peer review by Raleigh Decker, Senior Director of Communications, World's Finest® Chocolate

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How does Firstup facilitate Advocacy Management?

Firstup is a tool that helps companies manage employee advocacy programs. The platform provides employees with a way to share company news on social media. Firstup is particularly beneficial for newer companies that need a comprehensive solution for internal communications and employee advocacy.

"...When we were looking to build an employee advocacy program, we needed technology that was going to be able to meet all of our expectations and achieve all of our objectives...." Peer review by Health Insurance Company, Social Media Community Manager, Health Insurance Company

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38+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Firstup solved their Talent Management needs. Cuspera uses 2748 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Talent Management needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Preston Smith Director of Communications Providence	Since switching to Firstup, we’ve seen an 8x increase in engagement across employees. Not only has it simplified where and how employees can consume information, but it’s also greatly simplified our reporting and analytics. Testimonial By Preston Smith
John Hatfield Head of Corporate Communication Norfolk Southern	Firstup has given us invaluable support in our digital transformation. They helped us prepare for implementation, accelerated our timeline to launch in just 7 days, and are continuing to help us plan how to best engage and mobilize our 20,000 people across the railroad. Testimonial By John Hatfield
Jana Dawson Director of Corporate Communications Evergy	[We’re] in a merger with our neighboring utility KCP&L, so bringing 2 companies together, we have a tremendous need to distribute information out to a workforce that’s doubling in size. So Firstup has allowed us to hit the ground running, have a new [platform] that engages people, and have a succes...sful merger. Testimonial By Jana Dawson

CUSTOMERS	TESTIMONIALS
Preston Smith Director of Communications Providence	Since switching to Firstup, we’ve seen an 8x increase in engagement across employees. Not only has it simplified where and how employees can consume information, but it’s also greatly simplified our reporting and analytics. Testimonial By Preston Smith
John Hatfield Head of Corporate Communication Norfolk Southern	Firstup has given us invaluable support in our digital transformation. They helped us prepare for implementation, accelerated our timeline to launch in just 7 days, and are continuing to help us plan how to best engage and mobilize our 20,000 people across the railroad. Testimonial By John Hatfield
Jana Dawson Director of Corporate Communications Evergy	[We’re] in a merger with our neighboring utility KCP&L, so bringing 2 companies together, we have a tremendous need to distribute information out to a workforce that’s doubling in size. So Firstup has allowed us to hit the ground running, have a new [platform] that engages people, and have a succes...sful merger. Testimonial By Jana Dawson

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
American Cancer Society Non-Profit Organization Management	Non-Profit Organization Management	Case Study American Cancer Society Learn How Firstup helped American Cancer Society staff get the information they needed to save lives Read More
IQVIA Hospital & Health Care	Hospital & Health Care	Case Study IQVIA Learn How Firstup helped IQVIA deliver a personalized experience to every employee Read More
Booz Allen Hamilton Information Technology and Services	Information Technology and Services	Case Study Booz Allen Hamilton Learn Booz Allen Hamilton's increasing engagement by closing the gap between dispersed teams and the home office Read More

Video

Cooper Health: Celebrating safety to drive engagement

Frequently Asked Questions(FAQ)

for Firstup

What is Firstup?

Firstup is a workforce communication platform that delivers content to any endpoint - personalized and professionally designed for engaging employee experiences. It empowers the workforce by orchestrating the communications channels, apps and systems into one seamless experience.

Firstup organizes messages to target employees on the right channel and device at the right time. Automate campaigns to save time and boost the effectiveness of the communications. Integrates with workplace systems and applications to meet employees wherever they are and optimizes with interactive reports and user-level insights to improve connection with users.

Firstup integrates with any technology connecting every endpoint, communication channel and enterprise system. With Firstup, workers will have access to the information they need, with access to key systems and common tasks. Its unified analytics dashboard helps in measuring employee responses to content and initiatives across the entire organization.

SocialChorus and Dynamic Signal are now Firstup

What is Firstup used for?

Firstup is a Talent Management Software mainly used by its customers to Improve Internal Communications and Build Brand Awareness by Engagement Management, Content Management and Social Media Management .

What are the top features of Firstup?

Alerts: popups & Notifications, Personalization and Dashboard are some of the top features of Firstup.

Who uses Firstup?

Firstup is used by Hospital & Health Care, Real Estate and Financial Services among other industries.

What are Firstup alternatives?

Oktopost, Haiilo, PostBeyond and Employee Advocacy By Sprout Social are popular alternatives for Firstup.

Where is Firstup located?

Firstup is headquartered at 123 Mission Street 25th Floor San Francisco, CA 94105, US.

Peers used Firstup for engagement management and content management

Firstup Competitors

More Firstup Alternatives...

Firstup Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	2.72/5 ★ Read Reviews (3)
Analytics	4.20/5 ★ Read Reviews (163)
Custom Reports	4.07/5 ★ Read Reviews (318)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	2.72/5 ★ Read Reviews (3)
Analytics	4.20/5 ★ Read Reviews (163)
Custom Reports	4.07/5 ★ Read Reviews (318)

Firstup Integrations

Firstup integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.27/5 ★

Read Reviews (207)

Data Export

4.20/5 ★

Read Reviews (120)

OPAL CRM

4.0 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Opal Platform

4.46 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

for Firstup

Overall Risk Meter

Low Medium High

Top Failure Risks for Firstup

Firstup, Inc. News

2024 Gartner Magic Quadrant for Intranet Packaged Solutions

Firstup is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, offering an intelligent communication platform with features like personalized employee journeys, integrations with Microsoft, ServiceNow, and Workday, and resources for employee experience improvement.

18/12/2024 - source

Firstup, Inc. Feeds

With over 100 joint customers and growing, Firstup is now an official Workday Innovation Partner

Firstup becomes an official Workday Innovation Partner, enhancing its collaboration with over 100 joint customers.

23/09/2024 - source

Firstup for Microsoft

Firstup enhances Microsoft's internal communication by offering a comprehensive suite of tools and personalized employee journeys, improving engagement and productivity.

23/09/2024 - source

Firstup for ServiceNow

Firstup offers a new EX Content Library with over 125 communication templates for personalized employee journeys.

26/08/2024 - source

Firstup, Inc. Profile

Company Name

Firstup, Inc.

Company Website

//firstup.io

HQ Location

123 Mission Street 25th Floor San Francisco, CA 94105, US

Employees

201-500

Social

Financials

PRIVATE

Firstup: Use-Cases, Insights and Reviews | 2025 Cuspera

Communication Platform to unblock the flow of employee connection with the workforce

Failure Risk for Firstup ?

Firstup Overview

Use Cases

Business Priorities

Firstup Use-Cases and Business Priorities: Customer Satisfaction Data

Popular Business Setting

Top Industries

Popular in

Comprehensive Insights on Firstup Use Cases

How does Firstup facilitate Engagement Management?

How can Firstup enhance your Content Management process?

What Are the key features of Firstup for Social Media Management?

What solutions does Firstup provide for Communication Management?

How does Firstup facilitate Advocacy Management?

38+ more Business Use Cases

Customer Testimonials

Case Studies

Case Study American Cancer Society

Case Study IQVIA

Case Study Booz Allen Hamilton

Video

Cooper Health: Celebrating safety to drive engagement

Frequently Asked Questions(FAQ)

What is Firstup?

What is Firstup used for?

What are the top features of Firstup?

Who uses Firstup?

What are Firstup alternatives?

Where is Firstup located?

Peers used Firstup for engagement management and content management

Firstup Competitors

Firstup Features

Firstup Integrations

OPAL CRM

Opal Platform

Software Failure Risk Guidance

Firstup, Inc. News

2024 Gartner Magic Quadrant for Intranet Packaged Solutions

Firstup, Inc. Feeds

With over 100 joint customers and growing, Firstup is now an official Workday Innovation Partner

Firstup for Microsoft

Firstup for ServiceNow

Firstup, Inc. Profile

Get a personalised risk report for Firstup

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