Customer stories

Integrations

Mobile Marketing
Customer Loyalty Management
Marketing Data Intelligence

Flybuy Product Overview

Flybuy by Radius Networks is an omnichannel location platform that excels in mobile marketing through its AI-powered location engine. This platform supports curbside pickup and Buy Online, Pick Up In-Store (BOPIS) strategies, enhancing customer engagement by offering smarter, faster, and simpler location-based solutions. Deployed in over 50 countries and more than 30,000 locations, Flybuy's technology is tailored for businesses aiming to optimize their operations and marketing efforts through precise location data. A notable feature is its ability to seamlessly integrate into existing systems, providing real-time location updates that improve service delivery and customer satisfaction.

How satisfied the customers are with Flybuy use-cases

Reviews

"...Radius Networks headquartered in Washington, DC offers their proximity-based mobile-marketing and engagement platform...." Peer review

Flybuy Customer Insights, Testimonials and Case Studies

 

Potbelly Rolls Out Flybuy Nationwide, Driving Higher Order Rates and Boosting App Engagement

Potbelly has launched Flybuy's AI-powered location platform across all its locations, enhancing off-premise capabilities and digital engagement. The integration includes Flybuy's Marketing Suite, off...ering real-time, personalized in-app messaging and order status updates. This rollout has increased order rates and app engagement, with Flybuy users showing higher spending and repeat visits, boosting Potbelly's digital and loyalty transformation.

Read on →

City Barbeque - Restaurants - Large

Flybuy helped City Barbeque boost drive-thru loyalty check-ins from 4% to 15%. The restaurant chain used Flybuy to detect customers as they approached, sending loyalty info to the app and point-of-sa...le system. This made check-ins automatic and faster. The digital menu board showed customer names, points, and offers. City Barbeque improved guest experience and grew its City Rewards program with this technology.

Read on →

Romulus Restaurant Group (IHOP) - Restaurants

Flybuy helped Romulus Restaurant Group, which operates 104 IHOP restaurants, cut food waste by 90%. The platform improved order accuracy, reducing remakes and errors by 50%, saving $75,000 a year. Ch...argebacks and refunds for missing items dropped 14%, saving $125,000 annually. Staff used Flybuy's dashboard to track orders and communicate with customers, leading to 99% operational accuracy. These changes made off-premise operations more efficient and profitable.

Read on →

Five Guys - Restaurants - Large

Flybuy helped Five Guys cut wrong orders by 25% and wait times by 20%. The restaurant chain wanted to improve pickup and delivery for fresher food and fewer mistakes. Flybuy's pre-arrival alerts and ...dashboard tags let staff prepare orders at the right time and remember all items. Five Guys saw a 35% drop in missing items and happier customers. The solution improved food freshness and reduced refunds.

Read on →

City Barbeque - Restaurants

Flybuy helped City Barbeque boost loyalty check-ins in their drive-thru. The solution uses Bluetooth to detect customers and send loyalty info to the Point-of-Sale system. This made check-ins automat...ic and easy. Loyalty check-ins in the drive-thru rose from 4% to 15%. Guests and staff now enjoy faster service and a smoother experience.

Read on →

El Pollo Loco - Restaurants

Flybuy helped El Pollo Loco cut wait times by 52%. The restaurant chain used Flybuy to add new pickup channels and integrate with their point-of-sale and kitchen systems. This made the customer exper...ience smoother and faster. Customer satisfaction reached 97 out of 100. Order volume increased by 22%.

Read on →

Flybuy Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.04/5 ★

Read Reviews (1)
Custom Reports

4.17/5 ★

Read Reviews (6)
Analytics

3.04/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.04/5 ★

Read Reviews (1)
Custom Reports

4.17/5 ★

Read Reviews (6)
Analytics

3.04/5 ★

Read Reviews (1)

Flybuy Integrations

Flybuy integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.33/5 ★

Read Reviews (2)

Airship

4.62 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Thanx Software

4.49 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Punchh Platform

3.85 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Flybuy

Top Failure Risks for Flybuy

Radius Networks News

Product
 

Flybuy Product Recap: What We Built in 2025

Flybuy enhanced its platform in 2025 with significant product updates, including AI-driven ETAi for precise arrival predictions, the Events Engine for real-time marketing integration, and expanded integrations with partners like Deliverect and Braze. New features like the Order Status Board and Smart Banners improved customer experience and app adoption, solidifying Flybuy's role in optimizing pickup and delivery operations.

Read more →
Product
 

Flybuy and Deliverect Announce New Integration to Power Smarter, Faster Order Handoffs for Restaurants

Flybuy and Deliverect Announce New Integration to Power Smarter, Faster Order Handoffs for Restaurants

Read more →
Product
 

Flybuy Unveils Next-Generation Table Service Powered by Ultra-Wideband and AI

Flybuy has launched the next-generation Flybuy Table Service, leveraging ultra-wideband technology and AI to enhance in-store dining experiences. The cloud-based solution reduces the need for hardware, offering improved accuracy and efficiency. It allows restaurant staff to locate guests in real-time, streamlining service and reducing congestion. The system integrates with existing restaurant technologies and provides built-in analytics.

Read more →
Product
 

Flybuy Launches Next-Generation Table Service Solution

Flybuy has launched its next-generation Table Service solution, enhancing in-store dining with AI-powered location technology. The cloud-based system, leveraging ultra-wideband (UWB) technology, offers improved accuracy and efficiency with minimal hardware. It reduces counter congestion and enhances service flow, particularly in large dining settings. The solution supports seamless integration with existing systems and provides built-in analytics for operational insights.

Read more →

Radius Networks Profile

Company Name

Radius Networks

Company Website

https://www.flybuy.com/

HQ Location

3255 Grace St NW, Washington, DC 20007, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES A