freshstatus Overview
Freshstatus offers customizable status pages and efficient incident management, ensuring accurate, proactive communication. It reduces disruption reporting time and integrates powerful alerts and notifications.
Use Cases
Customers recommend Communication Management, Subscription Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using freshstatus.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using freshstatus.
freshstatus Use-Cases and Business Priorities: Customer Satisfaction Data
freshstatus works with different mediums / channels such as Website.
freshstatus's features include Alerts: Popups & Notifications. and freshstatus support capabilities include AI Powered, 24/7 Support, Email Support, etc. also freshstatus analytics capabilities include Analytics, and Custom Reports.
Reviews
"Love this app - it's nice and simple to use but does everything you could ever need." - Euan Cameron
freshstatus, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for freshstatus
Top Industries
- Banking
- Education
- Marketing and Advertising
Popular in
- Mid Market
- Small Business
- Enterprise
freshstatus is popular in Banking, Education, and Marketing And Advertising and is widely used by Mid Market, Small Business, and Enterprise.
freshstatus Customer wins, Customer success stories, Case studies
What solutions does freshstatus provide for Communication Management?
11 buyers and buying teams have used Cuspera to assess how well freshstatus solved their Help Desk needs. Cuspera uses 111 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Love this app - it's nice and simple to use but does everything you could ever need. Testimonial By Euan Cameron |
|
Freshstatus is incredibly easy to configure. The product is very easy to implement and maintain. Testimonial By Wayne Breau |
|
Super easy to set up, very intuitive, free, overall great product so far. Support is superior! Testimonial By Tom Westrick |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Euan Cameron CEO & Co-founder WilloTalent |
Love this app - it's nice and simple to use but does everything you could ever need. Testimonial By Euan Cameron |
|
Wayne Breau Instructional Technology Specialist Great Falls College MSU |
Freshstatus is incredibly easy to configure. The product is very easy to implement and maintain. Testimonial By Wayne Breau |
|
Tom Westrick Entrepreneur/Software developer Media Grid LLC |
Super easy to set up, very intuitive, free, overall great product so far. Support is superior! Testimonial By Tom Westrick |
Peers used freshstatus for communication management and subscription management
freshstatus Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (3) |
| Custom Reports | Read Reviews (13) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (3) |
| Custom Reports | Read Reviews (13) |
Software Failure Risk Guidance
?for freshstatus
Top Failure Risks for freshstatus
Freshworks Inc News
Freshworks Inc. Introduces Enhanced AI Capabilities in Freshservice for Streamlined IT Management and Improved Employee Experience - Quiver Quantitative
Freshworks Inc. has enhanced its AI-powered IT management platform, Freshservice, with new AI capabilities to improve issue resolution and employee experience. Key features include upgraded Freddy AI Agents for self-service, proactive integrations for early issue detection, and AI-powered Intelligent Routing for efficient ticket management. Freshservice was recognized as a Strong Performer in The Forrester WaveTM report, highlighting its effectiveness in enterprise service management.
Freshworks reports 15% rise in revenue, losses down 81% for Q3
Freshworks reported a 15% increase in revenue to $215.1 million for Q3, with losses reduced by 81% to $7.5 million. The company also announced that its Freshservice for Business Teams is now available as a standalone product, which has doubled its ARR to over $35 million. Freshworks projects 12-13% revenue growth for Q4.
Girish Mathrubootham to exit Freshworks by December
Girish Mathrubootham, co-founder of Freshworks, will step down as Executive Chairman by December 1, 2025, to focus on Together Fund. Freshworks has appointed Roxanne Austin as the new Chairperson of the Board. Mathrubootham's departure is not due to any disagreements with the company.
Freshworks to Announce Second Quarter 2025 Financial Results on July 29, 2025
Freshworks will announce its second quarter 2025 financial results on July 29, 2025, with a live webcast scheduled for the same day to discuss the results and business highlights.
Freshworks Inc Profile
HQ Location
2950 S. Delaware Street, Suite 201, San Mateo CA 94403
Employees
1001-5000
Social
Financials
SERIES H
