GhostDraft | business to create better experiences, greater efficiency and more agility across any platform
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GhostDraft
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GhostDraft Overview
GhostDraft enables insurers to enhance customer interactions through advanced Customer Communications Management (CCM). It offers tools for crafting tailored customer experiences, improving communication efficiency, and increasing agility in response to market demands. Insurers can leverage GhostDraft to design personalized documents and communications that resonate with their clients, fostering stronger relationships. The platform's capabilities allow for seamless integration into existing workflows, ensuring that insurers remain responsive and connected with their customers. A notable feature is its adaptability, which supports insurers in maintaining up-to-date and relevant communications in a rapidly changing industry landscape.
GhostDraft Use-Cases and Business Priorities: Customer Satisfaction Data
Reviews
"...Meet your customers changing needs with the leading digital engagement technology for top insurers...."
Peer review from GhostDraft
GhostDraft,
belong to a category of solutions that help Authoring and Publishing.
Each of them excels in different abilities.
Therefore, determining the best platform for your business will depend on your specific needs and requirements.
GhostDraft enables insurers to enhance customer experiences and efficiency with advanced CCM. Greater agility in communications is achieved through their innovative solutions.
Popular Business Setting
for GhostDraft
Top Industries
Insurance
Popular in
Mid Market
GhostDraft is popular in
Insurance,
and is widely used by
Mid Market,
GhostDraft Customer wins, Customer success stories, Case studies
Why is GhostDraft the best choice for Engaging And Following Up?
The technology helps insurance companies connect with customers on their preferred platforms. This creates higher levels of engagement and builds stronger customer relationships. The solution reduces compliance risks and helps businesses adapt to changing customer needs.
"...Meet your customers changing needs with the leading digital engagement technology for top insurers...."
Peer review from GhostDraft
HDI Global Insurance Company Selects GhostDraft to Support Intuitive Communications Management
HDI Global Insurance Company has selected GhostDraft's customer communications management solution to enhance operational efficiency and customer experience. GhostDraft's platform offers pre-built IS...O content and seamless integration with HGIC's core system, providing tools for creating and managing personalized, omni-channel documents. This collaboration aims to support HGIC's innovation efforts in the insurance sector.
A large US-based property and casualty insurance provider
- Insurance
GhostDraft helped a large US-based property and casualty insurer improve customer communications. The insurer wanted to engage customers and cut costs linked to correspondence. GhostDraft's CCM solut...ion gave business users control over document design and delivery. This led to faster, more personalized, and compliant communications. The insurer saved time and resources with optimized workflows and omnichannel delivery.
GhostDraft helped Gowlings, a large international law firm, automate document creation and standardize processes. Gowlings used GhostDraft to speed up legal document production and improve accuracy. ...The firm integrated GhostDraft into three applications in less than a year. About 70 people at Gowlings use GhostDraft, and this number is growing. Since 2013, Gowlings has generated almost one million documents and uses over 1,500 templates with GhostDraft. The solution saves time, reduces errors, and supports ongoing process improvements.
Instec and GhostDraft helped Arrowhead General Insurance speed up their market launch. Arrowhead needed a platform for small and mid-sized accounts and fast book migration. They used Instec’s self-co...nfiguration tools and GhostDraft to build custom coverages and forms. The first three states went live in under nine months. Now, the system manages about 70,000 policies across all 50 states and the District of Columbia, with a premium value close to $200 million.
A leading property and casualty (P&C) insurer
- Insurance
GhostDraft delivered a cloud-based CCM and document automation solution for a leading P&C insurer. The insurer needed to personalize claims correspondence and improve adjuster efficiency. GhostDraft ...integrated in under 90 days, streamlining communications and giving business users control. The insurer cut total costs by 20% and increased speed to customer by 50%. Compliance and content control improved across all forms.