Gooddata Analytics Overview

GoodData empowers teams to craft custom data products with AI-driven analytics, seamlessly integrating insights where they're most needed. Ideal for organizations seeking to enhance decision-making, this platform supports building intelligent data applications tailored to specific business needs. Users can deliver critical data insights across various departments, ensuring data-driven strategies are at the forefront of operations. A surprising feature is its capacity to not only control costs but also boost performance, making it a strategic partner in business intelligence. By enabling smarter workflows, GoodData helps businesses add value and increase revenue, positioning itself as a vital tool for forward-thinking companies.

Use Cases

Customers recommend Competitive Intelligence, Engagement Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using Gooddata Analytics.

Other use cases:

  • Funnel Analysis
  • Workflow Management
  • Helpdesk Management
  • White Labeling
  • Lead Analytics
  • Customer Feedback Management
  • Collaboration
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Gooddata Analytics.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve ROI
  • Improve Efficiency
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Build Brand Awareness
  • Grow Market Share
  • Increase Customer Life Time Value
  • Launch New Products
  • Establish Thought Leadership
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Gooddata Analytics Use-Cases and Business Priorities: Customer Satisfaction Data

Gooddata Analytics's features include Dashboard, Ticketing, Personalization, etc. and Gooddata Analytics support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Gooddata Analytics analytics capabilities include Analytics, and Custom Reports.

Reviews

"GoodData has given us the edge we needed to break into the market while meeting the needs of our users." - Mike Terry

Gooddata Analytics, Hevo, Phocas, ZAP Data Hub, Striim, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

GoodData is an AI-fueled data analytics platform enabling customized data products. Advanced interactive analytics capabilities are provided.

Popular Business Setting

for Gooddata Analytics

Top Industries

  • Computer Software
  • Information Technology and Services
  • Financial Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Gooddata Analytics is popular in Computer Software, Information Technology And Services, and Financial Services and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Gooddata Analytics Use Cases

What solutions does Gooddata Analytics provide for Competitive Intelligence?

What Are the key features of Gooddata Analytics for Engagement Management?

How efficiently Does Gooddata Analytics manage your Social Media Analytics?

How does Gooddata Analytics address your Funnel Analysis Challenges?

Why is Gooddata Analytics the best choice for Workflow Management?

47+ more Business Use Cases

9 buyers and buying teams have used Cuspera to assess how well Gooddata Analytics solved their Business Intelligence needs. Cuspera uses 3105 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Gooddata Analytics testimonial

Mike Terry

Business Analyst

Say Insurance

GoodData has given us the edge we needed to break into the market while meeting the needs of our users. Testimonial By Mike Terry
Gooddata Analytics testimonial

Jason Adams

VP Product and Engineering

Mercatus Inc

Our users have complete real-time visibility into investment portfolios at their fingertips thanks to the help of integrated technology from GoodData which we embedded into our Investment Lifecycle Management (ILM) decision and risk analytics platform for real assets fund managers. Testimonial By Jason Adams
CUSTOMERS TESTIMONIALS
Gooddata Analytics testimonial

Mike Terry

Business Analyst

Say Insurance

GoodData has given us the edge we needed to break into the market while meeting the needs of our users. Testimonial By Mike Terry
Gooddata Analytics testimonial

Jason Adams

VP Product and Engineering

Mercatus Inc

Our users have complete real-time visibility into investment portfolios at their fingertips thanks to the help of integrated technology from GoodData which we embedded into our Investment Lifecycle Management (ILM) decision and risk analytics platform for real assets fund managers. Testimonial By Jason Adams

Case Studies

Information Technology and Services

Case Study Fourth

The level of growth we’ve experienced would not have been possible without our partnership with GoodData

Consumer Services

Case Study ServiceChannel

We are empowering our customers with GoodData’s tactical, operational, and strategic insight to change how the industry as a whole makes decisions

Financial Services

Case Study Mercatus

Thanks to our analytics solution, powered by GoodData, we’re able to give our customers real-time insights and stunning data visualizations that they can’t get anywhere else.

Information Technology and Services

Case Study EmeraldCube

We wanted to really revolutionize the BI game for JD Edwards users, because on premise BI can be heavy and requires build time, and demands huge capital investments.

Computer Software

Case Study Zendesk

From the day we introduced it, it became the #1 reason our customers upgrade,” Sam Boonin explains. “We have better analytics than almost all of our competitors and a lot of that comes through our pa...rtnership with GoodData

Internet

Case Study Zalando

We are enriching our brand partners with data so they can take action, improve offerings and maximize sales. It has proved to be a mutually rewarding strategy.

Video

Embedded Analytics: What it is: Methods: & Examples

Video Thumbnail

Frequently Asked Questions(FAQ)

for Gooddata Analytics

What is Gooddata Analytics?

GoodData Analytics is a cloud-based business intelligence platform that delivers progress analytics in real-time. With their integrated suite of tools and applications, users across departments will have access to critical metrics, giving visibility over sales, marketing, social and customer service efforts.

The GoodData platform includes advanced distribution and product lifecycle management features to automate the process of maintaining one-to-many cloud deployments. GoodData pulls insight from combined points of data and gives instant access to ad-hoc reporting. GoodData also offers a handful of apps that will report on sales, marketing, customer service, box collaboration and user disposition, including trending, waterfall, conversion, cohort and segmentation analyses.

GoodData also offers additional services such as consulting, data loading and training. It is fit for business executives, analysts and development teams in enterprise-level organizations, cloud service providers, media agencies and systems integrators.

What is Gooddata Analytics used for?

Gooddata Analytics is a Business Intelligence Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Competitive Intelligence, Engagement Management and Social Media Analytics .

What are the top features of Gooddata Analytics?

Dashboard, Ticketing and Personalization are some of the top features of Gooddata Analytics.

Who uses Gooddata Analytics?

Gooddata Analytics is used by Computer Software, Information Technology And Services and Financial Services among other industries.

What are Gooddata Analytics alternatives?

Hevo, Phocas, ZAP Data Hub and Striim are popular alternatives for Gooddata Analytics.

Where is Gooddata Analytics located?

Gooddata Analytics is headquartered at 660 3rd St San Francisco, CA 94107.
lightning

Peers used Gooddata Analytics for competitive intelligence and engagement management

Gooddata Analytics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.56/5

Read Reviews (8)
Analytics

4.54/5

Read Reviews (560)
Custom Reports

4.30/5

Read Reviews (907)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.56/5

Read Reviews (8)
Analytics

4.54/5

Read Reviews (560)
Custom Reports

4.30/5

Read Reviews (907)

Software Failure Risk Guidance

?

for Gooddata Analytics

Overall Risk Meter

Low Medium High

Top Failure Risks for Gooddata Analytics

GoodData Corporation News

Awards

GoodData Recognized in 2025 Gartner(R) Magic Quadrant(TM) for Analytics and BI Platforms

GoodData has been recognized in the 2025 Gartner Magic Quadrant for Analytics and BI Platforms. This acknowledgment highlights GoodDatas position among leading analytics and business intelligence software providers, reflecting its capabilities in AI-assisted analytics and data product innovation.

Product

GoodData Unveils AI-Powered Smart Search - The Columbus Dispatch

GoodData launched AI Smart Search, an AI-powered universal search feature for its analytics platform. The tool leverages vector-based semantic search to help users quickly find dashboards, visualizations, and insights across their workspace. Designed for both business users and analytics engineers, Smart Search streamlines navigation and boosts productivity within enterprise business intelligence environments.

Product

GoodData Rolls Out AI Assistant: Embeddable Generative Analytics You Can Trust - The Oklahoman

GoodData has launched its new AI Assistant, an embeddable generative analytics tool designed for seamless integration into applications. The solution enables natural language analytics, allowing users to query and visualize data using conversational prompts. The AI Assistant emphasizes trust, scalability, and enterprise-grade security, targeting organizations seeking advanced, self-service business intelligence and embedded analytics capabilities.

Product

GoodData Launches GoodData AI: Embed, Extend, and Scale Analytics with AI - NTB Kommunikasjon

GoodData has launched GoodData AI, an AI-native analytics platform designed for enterprise-grade scalability, trust, and extensibility. The platform embeds AI throughout the analytics stack, from data ingestion to governed insights. Key features include a composable, API-first architecture, a semantic layer for business logic, Model Context Protocol (MCP) support for real-time context, and privacy-focused explainable AI. The MCP Server Beta is now available.

GoodData Corporation Profile

Company Name

GoodData Corporation

Company Website

https://www.gooddata.com/

Year Founded

2007

HQ Location

660 3rd St San Francisco, CA 94107

Employees

251-500

Social

Financials

PRIVATE