Google Hangouts Overview

Google Hangouts is a Web Collaboration software for messaging, voice, and video calls. Features include instant messaging, HD video calls, group conferencing, and built-in screen sharing.

Use Cases

Customers recommend Collaboration, Conference Call Management, Communication Management, as the business use cases that they have been most satisfied with while using Google Hangouts.

Other use cases:

  • Content Management
  • Sales Document Management
  • Contact List Management
  • Call Recording
  • Attendee Engagement
  • Meeting Management
  • Helpdesk Management
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Business Priorities

Improve Internal Communications and Attract More Attendees are the most popular business priorities that customers and associates have achieved using Google Hangouts.

Other priorities:

  • Enhance Customer Relationships
  • Launch New Products
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Scale Best Practices
  • Improve Efficiency
  • Reach Global Target Audience
  • Improve Event ROI
  • Establish Thought Leadership
  • Grow Business
  • Grow Market Share
  • Improve Brand Engagement
  • Customizable Branding
  • Improve Consistency
  • Shorten Ramp Up Time
  • Improve Navigation
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Google Hangouts Use-Cases and Business Priorities: Customer Satisfaction Data

Google Hangouts works with different mediums / channels such as Video. Offline. Events etc.

Google Hangouts's features include Personalization, Recording, Alerts: Popups & Notifications, etc. and Google Hangouts support capabilities include Phone Support, Chat Support, AI Powered, etc. also Google Hangouts analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Google Hangouts is best in all class .The most important use of google hangouts is chatting , sharing the link on it, video chat ,..." Peer review by Nikhil G., Graphic Designer, Education

Google Hangouts, Demio, BigMarker Webinars, Livestorm Webinar, YouCanBook.me, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Google Hangouts

Top Industries

  • Education
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Google Hangouts is popular in Education, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Google Hangouts Customer wins, Customer success stories, Case studies

How does Google Hangouts facilitate Collaboration?

Why is Google Hangouts the best choice for Conference Call Management?

What solutions does Google Hangouts provide for Communication Management?

What benefits does Google Hangouts offer for Content Management?

How efficiently Does Google Hangouts manage your Sales Document Management?

11 buyers and buying teams have used Cuspera to assess how well Google Hangouts solved their Webinar and Conferencing needs. Cuspera uses 18244 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

 

Pythian CEO On 175 Percent Google Workspace Growth, AI Vision And New Google Cloud Program

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NATO signs major Google deal to ensure secure sovereign cloud

NATO has partnered with Google to implement a secure sovereign cloud solution. This collaboration aims to enhance data security and sovereignty for NATO's digital infrastructure.

 

NightCafe Studio Leverages Google Cloud to Power AI Art Creation for 25 Million Users with a Four - Person Team

NightCafe Studio uses Google Cloud's managed services like Firebase, Cloud Run, and Vertex AI to support its AI art platform for 25 million users. This case study highlights how NightCafe, with a tea...m of four, efficiently manages vast data and processes, focusing on innovation rather than infrastructure. Google Cloud's infrastructure underpins NightCafe's scalable and reliable service.

Vidio - Entertainment

Vidio uses Google Cloud to deliver a seamless OTT experience for over 45 million users in Indonesia. The platform leverages Google Kubernetes Engine, Pub/Sub, and Dataflow for effortless scaling duri...ng high-traffic events. Google Cloud's AI and machine learning improve content localization, enabling AI-generated subtitles for regional languages. Automated deployments boost developer productivity, while advanced fraud detection protects users. Vidio's data-driven approach enhances ad effectiveness and operational efficiency.

Millennium bcp - Financial Services

Google Cloud helped Millennium bcp transform its digital banking and personal loan strategy. The bank used BigQuery, Google Analytics 4, and Firebase to analyze customer data and create predictive mo...dels. This led to highly targeted, personalized campaigns. BigQuery-powered audiences achieved a 2.6x higher conversion rate and 2.4x more conversions in owned media. Paid media conversion volume doubled, conversion rates were 1.9x higher, and cost per acquisition dropped by 36%. Millennium bcp now delivers more efficient, data-driven customer experiences.

CN2U.AI - Retail

Gemini 2.5 Flash on Vertex AI helped CN2U.AI cut AI search query times by over 50%. Response accuracy improved by more than 10%. Click-through rate went up by 15%. Backend service setup times dropped... by 20% with Compute Engine. Service uptime improved by 5% using Google Cloud. CN2U.AI now supports over two million products and serves customers worldwide with fast, AI-powered recommendations.

How to Use Google Hangouts 2022 - Detailed Tutorial

Video Thumbnail

Frequently Asked Questions(FAQ)

for Google Hangouts

What is Google Hangouts?

Google Hangouts is a Web Collaboration software that helps to connect with people via talk, text, or video. It creates and connects to the groups via apps, also stores the past chats to refer back to past messages as convenient. It helps to launch new products, acquire customers, and improve internal communications.

Google Hangouts supports one-on-one conversation or a group chat, syncs the chats from device to device, turn any conversation into a free video call, make completely free calls to other Hangouts users, get voice calling for Hangouts on Android with Hangouts dialer and so on.

Some of its features include instant messaging, voice calls, HD video calls, group conferencing, auto screen focus, compatibility with multiple computing devices, built-in screen sharing, and more.

What is Google Hangouts used for?

Google Hangouts is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Attract More Attendees by Collaboration, Conference Call Management and Communication Management .

What are the top features of Google Hangouts?

Personalization, Recording and Alerts: popups & Notifications are some of the top features of Google Hangouts.

Who uses Google Hangouts?

Google Hangouts is used by Education, Computer Software and Information Technology And Services among other industries.

What are Google Hangouts alternatives?

Demio, BigMarker Webinars, Livestorm Webinar and YouCanBook.Me are popular alternatives for Google Hangouts.

Where is Google Hangouts located?

Google Hangouts is headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.
lightning

Peers used Google Hangouts for collaboration and conference call management

Google Hangouts Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.27/5 ★

Read Reviews (13)
Analytics

3.86/5 ★

Read Reviews (37)
Custom Reports

3.11/5 ★

Read Reviews (489)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.27/5 ★

Read Reviews (13)
Analytics

3.86/5 ★

Read Reviews (37)
Custom Reports

3.11/5 ★

Read Reviews (489)

Google Hangouts Integrations

Google Hangouts integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.31/5 ★

Read Reviews (1323)
Data Import

3.29/5 ★

Read Reviews (1375)

Few API Integrations for Google Hangouts

Software Failure Risk Guidance

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for Google Hangouts

Overall Risk Meter

Low Medium High

Top Failure Risks for Google Hangouts

Google LLC News

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Microsofts Publisher Marketplace, Google Tag Update & Multi-Party Approvals PPC Pulse

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Financial

Google Reports Strongest Q4: Annual Revenue Surges Beyond $400 as AI demand drives growth - Goodreturns

Google reported a record annual revenue of over $400 billion for 2025, driven by strong demand for AI tools across its services. Alphabet's Q4 results showed a 48% YoY growth in Google Cloud, reaching $17.7 billion, fueled by enterprise AI infrastructure demand. The Gemini AI models now process over 10 billion tokens per minute, with 750 million monthly active users.

Google LLC Profile

Company Name

Google LLC

Company Website

https://about.google/

HQ Location

1600 Amphitheatre Parkway, Mountain View, CA 94043, US

Employees

10,001+

Social

Financials

SERIES A