govDelivery Overview

GovDelivery by Granicus accelerates audience growth and connects via email, social, or text. The Granicus Network includes 300 million citizens who opted into government messages.

Use Cases

Customers recommend Engagement Management, Communication Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using govDelivery.

Other use cases:

  • Engaging On Social Media
  • Scheduling Post To Social Media
  • Funnel Analysis
  • Subscription Management
  • Contact List Management
  • Digital Marketing
  • Collaboration
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using govDelivery.

Other priorities:

  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve Efficiency
  • Acquire Customers
See all business priorities See less business priorities

govDelivery Use-Cases and Business Priorities: Customer Satisfaction Data

govDelivery works with different mediums / channels such as E-Mail. Text SMS. Social Media etc.

govDelivery's features include Alerts: Popups & Notifications, Templates, and Personalization. and govDelivery support capabilities include 24/7 Support, Email Support, Phone Support, etc. also govDelivery analytics capabilities include Custom Reports, and Analytics.

Reviews

"Granicus helps us centralize our communications with residents. It’s user-friendly and helps residents easily find key information they need to to do business with Clay County." - Samantha Radomski

govDelivery, Digimind Social Listening, Talkwalker Analytics, DBxtra, Locowise, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for govDelivery

Top Industries

  • Financial Services
  • Government Administration
  • Transportation/Trucking/Railroad

Popular in

  • Small Business
  • Large Enterprise

govDelivery is popular in Financial Services, Government Administration, and Transportation/Trucking/Railroad and is widely used by Small Business, and Large Enterprise,

govDelivery Customer wins, Customer success stories, Case studies

What solutions does govDelivery provide for Engagement Management?

What solutions does govDelivery provide for Communication Management?

How can govDelivery optimize your Competitive Intelligence Workflow?

8 buyers and buying teams have used Cuspera to assess how well govDelivery solved their Conversion Rate Optimization needs. Cuspera uses 272 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

CUSTOMERS TESTIMONIALS
govDelivery testimonial

Samantha Radomski

Administrative and Web Content Specialist

Clay County
Granicus helps us centralize our communications with residents. It’s user-friendly and helps residents easily find key information they need to to do business with Clay County. Testimonial By Samantha Radomski
govDelivery testimonial

Meadow Bailey

Communications Director

Alaska
govDelivery has been reliable in our everyday operations, but also in crisis. Our citizens love that they can hear from us via text. Testimonial By Meadow Bailey
govDelivery testimonial

Rhonda Coxon

Town Clerk

Snowmass Village
Time has been the biggest benefit of govMeetings. It makes my job so much easier, and I can focus on other things. I never have to stay late anymore. Testimonial By Rhonda Coxon
CUSTOMERS TESTIMONIALS
govDelivery testimonial

Samantha Radomski

Administrative and Web Content Specialist

Clay County
Granicus helps us centralize our communications with residents. It’s user-friendly and helps residents easily find key information they need to to do business with Clay County. Testimonial By Samantha Radomski
govDelivery testimonial

Meadow Bailey

Communications Director

Alaska
govDelivery has been reliable in our everyday operations, but also in crisis. Our citizens love that they can hear from us via text. Testimonial By Meadow Bailey
govDelivery testimonial

Rhonda Coxon

Town Clerk

Snowmass Village
Time has been the biggest benefit of govMeetings. It makes my job so much easier, and I can focus on other things. I never have to stay late anymore. Testimonial By Rhonda Coxon

King County Elections (KCE) - Government Administration

King County Elections used govDelivery and Granicus Experience Group to send targeted mail-in ballot alerts. The goal was to increase transparency and voter participation. Over 80% of voters who opte...d in were able to cure their ballots before the deadline. Opt-in voters saw a 67% higher cure rate and 91% greater turnout in a special election. Alerts were sent in five languages, soon expanding to seven.

Read on →

City of Doral - Government Administration

Operations Cloud helped the City of Doral cut agenda preparation time in half. A three-person team now prepares agendas twice as fast. They save 30,000 pages of paper each month. The city handles 400... public records requests monthly. Granicus solutions improved transparency and user experience for residents.

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Capistrano Unified School District - Education

Granicus Records Request Management helped Capistrano Unified School District cut workload by 25%. The district managed over 300 public records requests yearly with just one person. Before, they used... scattered spreadsheets and manual redactions. The new cloud-based platform centralized all requests, improved collaboration, and automated reporting. The solution reduced paper use, sped up response times, and made onboarding easier for new staff.

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Town of Manchester, CT - Government Administration

Manchester, CT used EngagementHQ, OpenCities, and OpenForms to improve digital engagement. The town wanted to connect better with residents and move away from print communication. They moved 70% of s...ervices online. The website bounce rate dropped by 30%. Time to find information on the website was cut by 50%. Engagement response for public programs increased 100 times.

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City of Aurora, Illinois - Government Administration

Service Cloud by Granicus helped the City of Aurora, Illinois, improve digital engagement with residents. Before, Aurora used social media and static web pages to connect with citizens. With Service ...Cloud, Aurora increased survey responses to 800, reached 1.3k views for an alderman’s web page in one month, and grew newsletter subscribers to 70,000 with a 40% open rate. The city now gets more feedback and keeps residents better informed and involved.

Read on →

City of Doral, Florida - Government Administration - Medium

Granicus Operations Cloud helped the City of Doral, Florida, cut agenda preparation time in half. The city now saves 30,000 pages of paper each month by switching to digital agendas. A three-person t...eam manages 400 public records requests monthly with improved efficiency. The solution streamlined workflows, reduced internal emails, and made records more accessible. Staff and residents benefit from easier access to agendas, videos, and legislative history.

Read on →
lightning

Peers used govDelivery for engagement management and communication management

govDelivery Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.51/5 ★

Read Reviews (30)
Analytics

4.36/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.51/5 ★

Read Reviews (30)
Analytics

4.36/5 ★

Read Reviews (4)

Software Failure Risk Guidance

?

for govDelivery

Overall Risk Meter

Low Medium High

Top Failure Risks for govDelivery

GRANICUS, Inc News

M&A

Granicus Acquires Indigov, Boosts Government Experience Cloud - MarTech Cube

Granicus has acquired Indigov to enhance its Government Experience Cloud. This acquisition integrates Indigov's CRM, CDP, and constituent management tools with Granicus' platform, aiming to improve government interactions with constituents. The combined capabilities will enable governments to manage inquiries more efficiently, enhance constituent understanding, and deliver personalized services, advancing Granicus' mission to support data-driven governance.

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Product

City IT says Granicus update gives access to rebuild "Residents Right to Know" portal

Granicus has released an updated version of its application, enabling Miami Beach's IT department to rebuild the "Residents Right to Know" portal. This update addresses previous access issues, with a phased rollout expected within 30 days following testing. The portal aims to improve information access and reduce manual processes for residents.

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Executive

Granicus names Karthik Anbalagan to lead public sector AI push - SecurityBrief Australia

Granicus has appointed Karthik Anbalagan as General Manager of Emerging Technologies to lead its AI initiatives in the public sector across Australia and New Zealand. His role focuses on advancing digital government solutions, leveraging AI and analytics to enhance citizen engagement. Anbalagan's extensive experience in AI strategy will support Granicus' mission to improve government service delivery and operational efficiency through products like Government Experience Insights and Government Experience Agent.

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Executive

Karthik Anbalagan joins Granicus as General Manager of Emerging Technologies

Karthik Anbalagan has been appointed as the General Manager of Emerging Technologies at Granicus. He will lead strategic innovation initiatives, focusing on AI and analytics to enhance citizen engagement and government services. Anbalagan will manage the adoption of AI-powered solutions like Government Experience Insights and Agent, aiming to improve public sector service delivery.

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GRANICUS, Inc Profile

Company Name

GRANICUS, Inc

Company Website

https://granicus.com/

HQ Location

Denver, CO

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE